Used cars for sale near Potomac, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.

This truck is bulletproof. Good ride, good handling more than adequate power, on the noisy side. A great vehicle for work or general driving. Thumbs up

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

This is a fun car and a nice drive, would recommend for anyone looking to buy a newer car on the market. Looks great and drives great.

a major reason I buy from Fitzgerald is because of the service of Steve Winkler; the best; efficient; and a delightful guy

Got this car as part of a trade with my 2013 Chevy Malibu. It's not a bad car did have a few issues with the spark plugs that came out of nowhere. And they had to be replaced along with a few other issues but outside of that it's been a pretty reliable car that has gotten me from point a to point b. Everything works well the Bluetooth has worked wonders along with the seats being comfortable and it drives smooth.

I bought Tucson 2023 and I salesman was Chris Gipson. Chris is a charming, respectful and very knowledgeable person, he will explain everything about the vehicle and will let you to make a decision, he is not pushing you but he will encourage you to make a right decision. I have very good experience with him and recommend him to everyone

I’m a first time Honda owner and I’m extremely pleased with my purchase. I own a 2024 Accord. I chose it for its safety, functionality, and convenience features. I love it for its sleek style, design, and sophistication.

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

Excellent service work by the very special great people of AutoNation Toyota Leesburg. My favorite Dealer Always love & respect AutoNation Toyota leesburg since 2010.

This is my 3rd Jeep and everyday driver. My husband bought her for me because he knew I wanted another Wrangler again. We live in Colorado, and go off-roading in the mountains; she amazes me every time! She handles in-town and highway driving great, too. I have customized her (bulbar, angry eyes grille, lift kit, etc..), which is all part of the fun!

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

Fu� a AutoNation dulles Va, Josu� me atendi� y pudo resolver todas mi inquietudes, hicieron cambios de piezas a mi carro de una manera eficiente.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Great service Dina provides exceptional customer service.Her feedback is second to none.I enjoyed work with her in the future,other can learn from her . The service manager also was great.

It is very comfortable to ride in. Has a a lot of luxury features. Lane change alert. The cruise control withe with the adaptive feature is great.

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

I've had the 2025 X3 30 now for 5 months and it is great! It replaces our 2022 X3 that was recently totaled and both passenger walked away with just bruises so it is a safe car! This is one reason I purchased another X3. Big difference on the interior panel than the 2022 as everything has gone to touch screen for all controls which I not real fond about, even the owners manual is on the touchscreen software, The twin turbo gives plenty of power and the gas milage has improved from the older model. The gears change smoothly and the ride is also smooth. You now get a spare tire since BMW did away with the run flat tires which I hated as they did not wear great. The accessories offered in their package covers everything you want in an auto. I don't understand why the rear exhaust are hidden though as I like the chrome exhaust on my old 2022. This year the 3 was redesigned and it is slightly bigger.

I’m in the process of ordering a volvo fleet vehicle. I stopped by the silver spring MD Volvo on two different occasions and each time I was greeted by Patel. He took the time to review the key features, pros and highlights of every vehicle on my list. I would highly recommend working with Patel if you are in the market for a Volvo. He was honest, genuine and willing to help even when he knew I wasn’t in the market to purchase a new vehicle. Thank you Patel!

Smooth comfortable ride, good acceleration and numerous safety features give me confidence that I made the right choice and will enjoy my car for years to come.

We just purchased a new Acura Integra from Yong Kim at Pohanka Acura. This is the second Acura we purchased from Yong because he goes out of his way to make it an A+ overall experience. We really enjoyed catching up with Yong since the previous Acura purchase a few years ago. Yong provides excellent communication, straightforward pricing and no pressure. We also had the pleasure of working with Shahbaz Butt in the finance department. It was a very efficient process. We highly recommend Pohanka Acura and wouldn't go anywhere else.

Like other reviews I love this car! Comfortable, stylish, it’s inherently a Honda so likely reliable. Gas mileage not great but better than MDX of the past which weren’t nearly as fun to drive! Highly recommend this Acura. Haven’t owned one since I had a 2008 TL but I have the same happy feeling whenever I drive it, now in a very different life stage!

I had the pleasure of having Jonathan Jacobs as my service advisor. He was excellent! Stayed in touch from day one and fixed my issue. Highly recommend.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Customer Service was outstanding, especially Candise. She was professional and extremely helpful. Everyone in service was wonderful!

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

This car meets all my needs cause I'm short and it's hard to find vehicles I can see over the hood.Love my new car and so glad I went to get it.

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.