Used 2021 RAM 1500 trucks for sale near Howard Lake, MN

Hello all this is one xxxx of a dealership and the staff are absolutely the best. Please read my story below about morries buffalo and what they did to my vehicle and a huge huge shoutout to Dean, Cassie and Aaron in service for everything they have done to help us. Please visit this place: Don't get me wrong our sales person Mariah and Aaron in finance were absolutely awesome but what happened to us with this was messy and a safety risk to our family. We start when we bought our Explorer ST in Nov 2022 after we took the vehicle home we started having issues with it right away but we were actually rear ended so not able to drop it off for 5 months, then in May I took it to the service department with a long list to get fixed including a recall, we were actually out of state while they had my vehicle for 3 plus weeks, we got a call saying everything was done and fixed on the list and they were going to bring it to my house drop it off and pick up the loaner. After we get home only 3 of the 12 things were addressed I then proceeded to contact service and Tom the service manager where I called and left several messages and emails and not once heard back. Then again the vehicle was in another accident and lost it for another 2 months but in that time I tried to contact managers and service and still nothing, no response or anything just plain avoiding me. Then in July we took the Explorer to California on a 7k mile trip we started having issues on the way out which was addressed in the same day by a dealer in Las Angeles and 5 stars for them. On the way home we started noticing some noises and shutters and vibrations along with it driving really odd in corners and lose feeling. Once we got home still no calls or contact with anyone at Morries so I brought it to Lundeen Ford in Annandale and what a xxxx good team recommended them all day!!! After a very long inspection I was told it needed over 15k in warranty work and they told me that nothing that was presented to morries in May was fixed except the rear subframe and differential and the driver seat heater and a radio module. They also told me that the rear end was installed incorrectly and WE WERE LUCKY we were not in a serious accident on our long drive because the bolts for the rear sub frame were coming lose and they broke a bolt off of the rear driveshaft among some other very serious issues. There was over 35 lines of repair needed to be done and still through all this I still could not reach anyone but Aaron which was a help and also I was able to speak with Elias which is the operation manager for the company and I was given the run around about me not returning the vehicle to there dealer for repairs but oh I tried for months with no response from a single person. Elias then called me back a week later and said he could not help and would have the GM of the dealer contact me HIS NAME IS MARK, he told me he would speak with Lundeen and Consumer affairs. Consumer Affairs was an amazing help and worked very hard to get this all taken care of and made right with Lundeen no matter the cost. Finally consumer affairs got ahold of Mark after Dean could not reach him Dean is the service manager at Lundeen and Mark never returned his call but answered for consumer affairs and told them there was no responsibility from them at all they did nothing wrong she said "he acted as he did not care about the situation at all and was unwilling to help in any way well its been at Lundeen for 3.5 months and just about finished and I am paying over $600 in diagnostic costs when it should have been fixed right the first time in May at Morries while it was still under warranty but since they did not address the issues I asked anout the gold warranty expired and was no longer covered so Ford paid over 2k for repairs no longer covered with warranty I was asked to pay $150 of this total which I am blessed to have happen. This is just pieces of the story and I am so disappointed with morries.

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Shane & his fellow workers have the best customer skills around, especially during a time customer service is almost non-existent. Their body shop, mechanic's and sales persons are top notch. Not pushy, but very informative. I've had 20 years experience with them.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Everyone was very helpful and knowledgeable. Great experience. Still answering my questions on my new purchase

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

Easy to get an appointment. Friendly greeting and pleasant workers. Work was completed but took a little longer than expected. Over all a great day

We bought the Laramie with the sports package and just love it! Also got the etorque, did not think we would like but love it too! The gas mileage has averaged around 20. Love the comfort, the amenities, everything about it, has been a pleasure.

Didn’t pressure you into anything, knowlergable about the vehicle. Looked at it on a Saturday late afternoon, came back on Monday to pick up the vehicle and it was shiny clean and ready to go.

the 1500 ram with the diesel engine has tons of power and gets as good as 33 mpg on the highway, and 25 in town milage, the air ride is great also, love this truck

West Metro is a friendly and helpful dealership for the purpose of buying a vehicle. I did drive over an hour to purchase my truck and am very pleased.

Had a flat tire on our 2022 Jeep Cherokee, vehicle didn't have a spare tire or fix a flat. Mike at Ryan's front counter was super to work with and found that we had roadside assistance. Got me the phone number and had the vehicle towed to Buffalo. Mike also ordered the fix a flat that was suppose to be in the vehicle when purchased. Service repaired the tire in a timely manner. Thanks

Third time now purchasing from Ryan Auto but my first time with the new dealership in Monticello. Great folks there and very responsive to specific needs we had for a new company vehicle. Definitely will look toward them for the next purchase. Special shout out to Joel Maple. Great job taking care of us!

I contacted the dealership they did ‘still’ had the Maverick. The salesman (Dylan) was very attentive we arranged for a test drive, the staff were all very nice, I did purchase the truck and have arranged for a second one in the next week or two, Thanks Guys!

Was very happy with the repairs on my jeep.I just wish the warranty would have covered more. It is also nice to know that all the work done is under warranty for two years.

Thank you for the great help you were with making our vehicle purchase. Bringing the right information, and understanding for use to make the right purchase for our needs. Thank you for taking time with us it meant a lot for our final purchase!!!

I recently purchased a new vehicle from West Metro Buick and Jake, salesman, was very knowledgeable and helpful throughout the process. He never pressured me making buying a new car more enjoyable. Ryan, in Finance, was also great to work with. I felt I was treated with respect and honesty! Everyone I talked to, were very friendly. Great place to do business!!!

I needed to replace air filter as reported on summary report. In looking back at my last report from work done I needed one last time also. I wished it was brought to my attention, I would of had it replaced while at Miller. Most service stations will talk to you after service, not Miller.