Used 2021 RAM 1500 trucks for sale near Elgin, IL

Chris was excellent - very helpful, informative to a detail, super quick, helped me with my car right away even though it was a busy day and… I did not have an appointment

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

We've worked with Tony before & he is very knowledgeable & knows just what we like.

We bought the Laramie with the sports package and just love it! Also got the etorque, did not think we would like but love it too! The gas mileage has averaged around 20. Love the comfort, the amenities, everything about it, has been a pleasure.

Great experience purchasing from the Victor team! Car as described and in very clean condition. They go the extra mile to ensure it was ready to go and a super efficient purchase process! Will definitely follow for further purchases.

the 1500 ram with the diesel engine has tons of power and gets as good as 33 mpg on the highway, and 25 in town milage, the air ride is great also, love this truck

See the salesman, Mike super nice guy. He will take your time with you and not push you like most. Do super down to earth person. I would go back there again. actually, everybody there is super nice. They will take care of you.

Wonderful customer service, amazing financial people, overall amazing experience! I’ll definitely be back again

All was good. Came to close and hit With a &1500. Dealer fee! Sorry not on this planet!

Rheya was amazing and very helpful in getting me into my new vehicle and couldn't be more happy in my newer traverse

Very professional and helpful. Also, the salesperson was very helpful and accommodating. I'm happy to recommend!

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

Excellent Experience working with Sam & the team at AH Ford. Sam took his knowledge helping me find the right car I was looking for. It was a smooth transaction trading in my vehicle & purchasing a Ford Bronco Sport which I just love. I would most definitely work with Sam again.

Jayden was phenomenal. Very well spoken, knowledgeable. Also s/o to Jose for helping with the finance.

Professional, treated me the correct way to help me purchase a price. Sales guy was super cool and down to earth

After all day car shopping around town, we ended up at the Continental Toyota 45 min before closing. It did not matter, we received the same great service from Michael P. - "Let's go for a test drive!", "Let me answer all your questions!", "Let me crack a joke", "Lets talk to Finance", "Let me go to Services and find out the answer for you"- He was always willing to help and to find answers of our new used car. Eventhough we were ALL exhausted from car shopping, Mike made it at ease. A week later we needed to return and take advantage of our Silver warranty. Stephan was our guy. He was also willing to go beyond to ensure we had a car that was perfect for us. Frequently, calls were made to me to make sure I had what I needed and double check the car was running smoothly. After a few trips to the dealership, CJ (manager) also took care of us for certain incoveniences we had - after all car shopping is not like buying a piece of gum. :( Thank you so much for your patience with us. Overall experience: Very satisfied with Continental Toyota, not to mention the cleanliness of the place and little treats available while you wait or do some "work from home" in the shop :))

I found the whole experience to be absolutely spot on. The huge range of vehicles available was exactly why we chose to visit, and it didn’t disappoint. The staff were incredibly helpful, and the entire process was smooth and efficient. Thanks to their slick setup, we were able to drive away in our new car just a few hours later. Highly recommended.

I have never bought a car online before let alone bought a car without even seeing it or driving it. I saw a Bentley Flying Spur for sale at Chicago Auto Gallery. I called and spoke to a salesperson named Steve. From the first hello on the phone until we closed the deal and the car was shipped to me Steve was fantastic. He did everything possible to ensure that I was satisfied with the car and the deal. Now here's the extra part that I was even shocked at myself. Once I got the car, I drove it and after 5 miles some of the lights came on such as check engine, ride height, traction control and ABS. I was initially immensely pissed. I called Steve and said you might want to get ahold of that driver who delivered this car and tell him to take it back. Steve suggested I take it to a certified mechanic near me and have it looked at to see what was the problem. Apparently when one light goes off, it triggers more lights to activate. I had it looked at and to fix the car right it was going to be over $3000. Steve took care of it and the dealership paid the whole bill. In my mind that was the most solid thing to do and he did it. He could have argued and tried to avoid it or said no, you bought it, you fix it. They did not do that to me. I'm in Pittsburgh and they are in Chicago. I know I had rights and could have just sent it back but I wanted that car and they fixed it for me. I appreciate everything they (Steve) did for me and I would definitely purchase another vehicle from them. Thank you again Steve and Chicago Auto Gallery.

Dealership experience was fine. I have a few suggestions to make it better. 1. Have the car I was scheduled to view washed before I arrive. Second suggestion is to have more gas in the car as I was only able to drive a few miles before I had to stop to get gas. Other than that the experience was fine, people nice, car pretty much as described.

I have liked working with Ray (especially Rob in service) since they took over the Jeeps on the Run sponsorship a couple years ago but I probably took them for granted. It took me moving out of state and having my new dealership trying to pull a fast one on me regarding a MOPAR service contract to make me appreciate them even more. Rob took the time to help me (a customer that is now out of state and will not be using his service department) so I could set the new place straight!