Used RAM 1500 trucks for sale near Grosse Pointe Farms, MI

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Oil cooler leaks bad when tempatures drop below 32 degrees. This happens on yhe 3.6 l engines. Lots of rams leak due to oil cooler being plastic having to replace it with s metal oil cooler..$1300 to repair at shop

Cars appear to be clean, in good repair, and fair prices, appreciate the prompt communication.

This is the second Ram I have owned. My first was a limited 19 model. My second one is a Laramie. I used to be a GM. man till I bought my first Ram. Will never own nothing else. Comfort and quality.

I purchased a truck from this dealership because of the great customer service from Saker Kaji. There was no hassle and he got the job done. It was a great pleasure to work with him. i will definitely use his services in the future.

My first truck after doing lots of research. Love the ride and room in it. My wife likes the ride and how high you ride to see ahead. More affordable then the other brands out there. Palmer Dodge was great to deal with.

Scheduled a maintenance visit. I got there a little early and they got me I right away. The maintenance was finished in a timely manner while I waited.

I'm original owner sence 2018 when I purchased tge 2019 rebel, crew cab, 4wd 5.7 hemi. I now have 35k miles and have to say this truck has been the best truck I've ever owned. I've owned several in 45 years but this is my retirement best truck. The ride is phenomenal on road and off road. Plenty of HP, pulls well and most reliable. The stock tires duratrac by goodyear make a good ride but not as good in wet roads. Leather interior, heated auto seats, large GPS screen are a good touch by dodge. I've been tough on the factory coated bed liner and no ware showing. It's a tough fun to drive truck.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Super dependable. I paid 26.4k cash 2 years ago for mine is as good as my old 1979 custom100 Ranger. Power is excellent too 5.7 495hp 8 speed automatic with selectable gears on the steering wheel. 190k miles still drives like new.

Excellent! No complaints. Oil change and they washed my car:) Added bonus. I always go to dlr for oil changes.

This is my 3rd Ram 1500. I have had 2008, 2013, and now a 2019. All great looking strong running trucks with the 5.7 HEMI. I’ve never had the HEMI tick. Lots of power. Modifications, black wheels, wider more agressive tires, 2” leveling kit, spray in bed liner. Can’t say enough. Love these trucks and would recommend to anyone.

Best buying experience of my life! Extremely transparent the whole way through. It was also the quickest I’ve ever been able to buy a car. Everyone was so nice! I cannot recommend them enough. If you need to buy a car this is the place to go!

I have owned this truck since it was new and couldn't be happier. It has never let me down. It tows effortlessly, is very comfortable and very safe. The Hemi engine never lacks all the power I ever need but it's still not a killer on gas.

Excellent communication with both their service. and Body Shop. Collin and Randy are so wonderful to work with. Fast, efficient, and very thorough.

Love the truck But, why in the world does Ram not offer the advanced safety group (adaptive cruise, in lane guidance) and the 4 corner air suspension in after sale install kits? At this time: there are 4 - 2023 ecodiesel Rams equipped with advanced safety tech group in the ENTIRE country. There are 3 equipped with air ride. Why isn’t this more widely available?

I had a very Great experience at Serra and would go back and lease again

I bought my 2017 Ecodiesel in April of 2018 at a significant discount from MSRP due to "Dieselgate" with VW and then modified software on these. They were held up for months so that the software could be corrected, so by the time they were available for purchase there was a massive overstock on them. With the complete re-design for the 2019 models, dealers were looking to get these moved out and offered big incentives to do so (up to $20,000 off). There have also been some recalls for a few things, but nothing that has seemed to go wrong on my vehicle, but I took it in to get everything addressed for the recalls. That being said, I haven't had any issues with the truck not working at any time and it is one of the most comfortable riding vehicles I've owned, especially on longer trips. The little diesel engine gets excellent milage on the freeway (about 28 mpg) and about 20 around town. Seats have coolers and heaters, the steering wheel also has a heater, auto start, good lumbar support, a nice sound system, "Millenium Falcon" style ice boxes under the rear passenger floor spots, and a lot of other features that even new trucks don't have. Plus I am not having to "rent" services that came in my truck like a lot of new vehicles force people into. It hauls what I need it to haul, tows what I need it to tow, and drives where I need it to go. Does what a truck should and with comfort to boot.

I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.

Perfect for car for work and family. Specious and love the tech and smooth drive. Also enjoying the new look of the car and drives great!

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

I bought mine used. It had about 40k miles on it. I got a steal of a deal price wise. That being said. It drives smooth. Has all the power i need to haul and tow for work and life. Also plenty of room for hauling around family. I have had no complaints. It’s everything i was looking for in a vehicle. Ironically it is not the color I normally would buy. But even my particular wife loves the color and looks combination. She drives it as much as I do. I can’t say the same about her car. But, i am not a huge car person. One final thing. I am thoroughly impressed with the fuel consumption. Would recommend this vehicle (the big horn edition) to anyone.

Samantha?s outstanding support made the car buying process smooth and enjoyable. Her expertise and dedication ensured a seamless experience, making her highly recommended. Samantha?s outstanding support made the car buying process smooth and enjoyable. Her expertise and dedication ensured a seamless experience, making her highly recommended.

Bought my 2022 RAM Limited in November of 2021. It currently has 15,450K miles so far. Had it into the shop 3 times for the back window leaking and open-close window not operating. U-connect issues is every time it updates OTA, some of the profile functions reset (like keeping the radio on after key-off). Nothing else were issues, and my mentality is every mechanical machine has quirks and if RAM only has this after 3 years, I can accept that better than having transmission/engine issues in this timeline. The ride is comfortable and having a good set of tires on it makes the ride so much better. I think any of the big three truck companies makes a great product, as I have had all of them plus a few imports. Keep up on the maintenance and it will be reliable for as long as you need it.

Christian James took great care of me. He was efficient and informative. The process of acquiring my new Ford F 150 went smoothly and I left the dealership very happy.

I bought this truck with 100000 miles already. Beautiful truck! I only have a couple of complaints. The ride, one can feel every pebble in the road! Shocks and better tires may help. 2x4. Need to add more things like memory seats and adjustable pedals, to the Lonestar truck and it would be perfect.

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

I've now had 3 2015 or newer Ram 1500's. I tend to out between 30k to 35k per year on my trucks, and I have had almost no issues with any of my Ram 1500 pickups. The first one and the one I am currently driving both had 5.7 liter Hemis, and the middle one had the 3liter turbo Eco Diesel. The last 2 have been Laramie editions with the first being a Big Horn edition. I have nothing but high marks to give these trucks across the board. Power-great Exterior styling- great Interior (especially the Laramies) - Stellar Reliability - great I think they are easily the best value and best looking trucks on the market.

I would like to say my purchase of my 2025 Grand Jeep Cherokee was one of the best no hassle experiences. My sales person was Joshua and he was very helpful and informative on all my questions and concerns. The Friendly name is a true representation of this dealership, I will definitely purchase from here again.

Bought this truck brand new, got the Big Horn with the 5.7L Hemi (which is now extinct) and I cannot say enough on how much this vehicle wowed me. The pickup and power are great, the 4wd auto is very responsive and has been very useful in wet, and off road conditions. We stay in cabins in the mountains and the truck has no issues getting up hard to climb hills and racks terrain. I drive it daily to work and although I have had a few issues with the uconnect, nothing that has required dealership trips. I've had the truck 2 years now and 20000 miles with no problems. The interior is comfortable although I wish I would have sprung for the leather. The large screen is great and the interior design is the best of the big 3 American brands in comparable models. Also the price while too high, was still better than Chevy and most Fords. I'm a Ram guy now. Hopefully it stays this reliable for the price I paid.

Everything about this dealership was excellent. Amazing customer service, easy to communicate with, and got me the car I was looking for. I will definitely return for any future car needs,

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

This is my 4th RAM 1500 and is, so far, the best I have owned. The interior is much more appealing to the eye, the user interface on the large display is second to none, and for a tech geek like me, it really seals the deal. The sound this truck makes when started or when gassing it sound much more like a sports car than a truck. It has plenty of room for 5 people to be comfortable. What an amazing truck.

Lisa Zerilli was my sales representative she made leasing a new Bronco flawless in the process. Not only do I recommend her but I also recommend the Bronco!

Bought it new and have not had any warranty claims 40 k miles today. Family enjoys the comfort of the interior. Performance and fuel economy exceeded my expectation. I definitely would purchase again.

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

I have about 75K miles on my 2018 RAM SLT FWD, 3.6L V6. It's the first truck I've ever owned, and I'm a big fan now. I've had a couple of very minor issues with the truck but nothing major. The first issue is the backup camera when haywire on me about 50K miles in. It turns out that it wasn't properly affixed in the factory, and I was able to fix this myself by taking off a few screws to remove the tailgate cover and then using a zip tie to hold the connection together. It's been perfect since then. The only other issue was the windshield washer fluid tube disconnected from the sprayer nozzle. I fixed that as well. Again, it was no big deal and it hasn't been a problem since. Everything else has been perfect on the truck. It's either purring like a kitten or roaring like a lion.