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I want to take a moment to share my experience with Rairdon’s Chrysler Dodge Jeep Ram of Kirkland, and it was truly outstanding from start to finish. From the moment I walked in, the staff treated me with respect, professionalism, and genuine care. The team was knowledgeable, patient, and took the time to clearly explain every step of the process without any pressure. It’s rare to find a dealership that makes you feel comfortable and valued, but Rairdon’s absolutely does. What stood out most was their honesty and customer-focused approach. They answered all my questions thoroughly, worked hard to accommodate my situation, and made sure I felt confident with every decision. The entire process was smooth, transparent, and stress-free. I highly recommend Rairdon’s Chrysler Dodge Jeep Ram of Kirkland to anyone looking for excellent service and a dealership that truly puts customers first. This is a team that goes above and beyond, and I would not hesitate to do business with them again. Thank you to the entire Rairdon’s team for such a great experience. — Rey Roman

Michael in the service department was great. However, I had to go to two appointments to get my jeep serviced for a recall. The first appointment did not work out because the person who made the appointment forgot to order the part. I took time off from work to go to that appointment. That is when I first met Michael. He explained to me the error and apologized. He said he would let me know when the part came in. He did follow through and my jeep was repaired yesterday. I also had an oil change. I think to make things right and to compensate me for the time I missed at work due to their error in not having the part for the first appointment, they should have did the oil change for free. They did not do that.

excellent service from ashley keep me informed and made sure i knew when ready thanks

The courtesy staff and the service department were quick and efficient! They are always polite and friendly!

We switched to Rairdon’s Jeep of Kirkland since the Dealer in Bellevue closed the doors. Our first experience with Jose was awesome. The team did a great job servicing our Jeep Wrangler and changing out all defect part. Looking forward to more service appointments.

I am customer to this dealership last 6 years service ppl is awesome thank you Jeff

I came in for my routine oil change. The service department are always welcoming and try very hard to have high customer satisfaction. I love coming to Rairdons.

Ordered over the phone. Received the item the next day and had it also programmed and key cut the same day. Quick and efficient just too pricey.

I have been a customer for 5 years. Welcoming and professional customer service. Thorough explanations.

I stopped to schedule maintenance appointments for my Gladiator and 2006, 2500 Cummins. Aaron greeted me and listened to my concerns regarding my vehicles. Today I picked up my jeep after dropping it off yesterday and it looked like someone cleaned it ( thank you), Aaron was able to also contact my extended warranty and made my quote cheaper. As a Navy Veteran, I was also thanked for my service and given a 10% discount I didn't expect. Amazing customer service. Thank you.

Michael excelled in Customer Service, friendliness and kindness, and i give him an A+ plus plus plus! He was thorough and advised me services I might need that they found I switched from another dealership came here to Marysville and I’ve been so happy. I told my family to definitely come here and thank you Michael.

Service writer Ashley did a great job keeping me updated. Service was completed on time.

Had issues with clutch in my Jeep Gladiator. Repair was difficult, and pretty disappointed with MOPAR for substandard clutch. However, my service advisor Shannon was great and very helpful.

I brought ny Cherokee Jeep in for an oil change. Derek is very knowledgeable and extremely professional and explained that in 60x miles the jeep will get a thorough check up. Even the oil change had many things checked. They are the dealership I want all.my service to go to. I trust them to tell me what's really going on. Thank you Derek and Rairdon Dodge and Jeep. Lou Azie

I have had great experiences at Rairdon’s of Kirkland ever since I started working with Jose. He has gone the extra step to ensure the service and customer experience was exceptional.