Used RAM 2500 trucks for sale near Baden, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

Good service, very fast on time, did oil change and tire rotation. Will go again

it was a good experience, he tried to help me the most he can and he did a great job thank you so much for your service

10 out of 10 thank you to Tony and the team at the Woodbridge store

Arlington Motors of Woodbridge used cars experience was great. Hassle free, and great customer service. The team worked well together. Would recommend buying a car from here.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

This is the only dealership we would buy a vehicle . The staff and Tom are the best in the business, very professional, very helpful and go beyond making your experience the best

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

Just a great experience could not be happier with our purchase AJ did a great job finalizing the deal I get compliments on the 23 DODGE CHARGER RT DAYTONA I send them to Woodbridge

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

I have been using this dealer for over 10 years now. I have consistently always been happy with the service department for my jeep.

MY COLLEGE COLORS. EVERYONE LOVES THE COLORS. THE STYLING IS GREAT. FIRST RAM TRUCK I HAVE EVER OWNED. TOWING MY TRACTOR IS A DREAM. MY SON AND FRIEND HAVE BOTH PURCHED USED RAM DIESEL TRUCKS.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

Was a quick and easy experience. No hidden fees, no hassle, and was up front from the beginning. I got a good deal without spending hours to get it. Will do buisness there again.

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

My tech lead was very responsive and I appreciate how they use videos and explanations to show what work needs to be done and why. My only negative is the cost, which is pretty high.

This has been the most wonderful truck. On the frwy when it shifted to the lower cylinder usage, it was so quiet and gas efficient. Johns Trim Shop topped off with a $2500 package. I hate to say goodbye but am retiring.

Had such an amazing experience! Was a bit nervous to purchase a new vehicle especially in this market but the staff & service were outstanding & comforting. They educated me on every step & were so helpful with any questions/concerns I had. I've been car shopping for some time now but I'm beyond thankful I was able to find DNT. Would recommend to anyone in the market looking for a trustworthy dealership in the DMV. Finally got the Lexus I've been wanting & with the beautiful inventory they have, I will definitely be back when it's time to upgrade!

In 2020 of July I purchased a 2016 Ram 2500 Longhorn 4X4 Cummings 6.7. This was my 3rd Dodge 2500 I've owned. The increase in power was impressive. It’s has a smother ride than previous trucks I’ve owned. Suspension improvements make for a very comfortable ride. Safety upgrades helped reduce insurance costs. The negatives are factory’s mpg projections are higher than real life by a couple of mpg. Engine oil filter is a royal pain to change. There is a lag in response when accelerating from a dead start. I do like how this truck responds pulling my 6000 pound boat up hill at the same speed as if it’s on a level road.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.