Used RAM 2500 trucks for sale near Newfane, NY

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

I bought this truck from Herritage DJC in Brigham City a year ago and it is without a doubt the best truck I have ever owned. It is a beautiful black color and has everything you could ever ask for in a truck. And speaking of that big 6.4 Hemi engine, it’s without a doubt a real neck snapper. It pulls my ‘26 foot toy hauler trailer like it was nothing. I can recommend this truck for anything you might want to pull. See Bret Davis for a deal on your new Ram.

Friendly and efficient service! They even found a problem that was covered under warranty and sent me to a Mazda dealer to have it taken care of rather than fixing it and charging me for it.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

My experience was great! Corey was able to make the process quick and found exactly what I was looking for! The entire process from start to finish was great!

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

My 2014 Cruze was experiencing a lot of issues. Hartway got right to the source and corrected everything quickly and less expensive than I thought it would be.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Great people, good service I was treated respectful and friendly.They never pressured me into anything and I am happy woth the result

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

This is the second car I bought here. Once again it was a great experience, beautiful car and easy transaction.

I bought the 6.4L Hemi with 8 Speed Automatic transmission in an 8' bed. I love the way it drives and with plenty of power to pull most anything I will ever pull. Very satisfied with my purchase.

Christian was very calm & soft spoken. He was young but very knowledgeable. He listened as I test drove each car and made adjustments to my selection accordingly.

I contacted Amy Sabers over the weekend about buying a new truck and drove it home two days later. This was without a doubt the best buying experience that I have ever had and this is from someone who purchases a new vehicle every few years. From the time that I arrived at the dealership to the time that I left the entire experience was excellent. You will have a tough time finding a better price for a new vehicle and the professionalism of everyone that I talked with was outstanding. I drove from Syracuse to get the truck that I wanted at an amazing price and I will do it again. I really can't say enough great things about this dealership.

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

Orleans ford gave my wife such a great deal on her trade in she ended up purchasing a 2025 f250 roush. Loves everything from the good deal on the trade in, our sales person Richie and we have been buying trucks thru Orleans Ford for years and there service team is outstanding too, very little issues over the years but always in and out problem resolved. For some of the nicest trucks around and normally plenty of trucks to choose from.. New or used great place we'll be back again.

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.

Lindsey matches up a new 2500 that matched our needs. Excellent buying process, quick easy and no hassles!! I would buy again here, they made it smooth and easy!!

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

I came in to get my brand new car serviced I gave my keys to the service man as I dropped it off but once I came back I noticed my brand new car dealership tag was no longer on my keys. I mentioned it to a gentleman that was at the service desk and I proceeded to leave a walk to my car, by the time I made it to my car there was a man running to me to give me another tag for my keys. He name is Antwan Moore I really appreciate the innovative he took to make sure I left happy I was so thankful for him.

Mike and the team took care of me. They turned a bad situation in to a positive one and I am truly thankful for that!

Tommy worked very hard with John to make the right deal for me. I even took it back with a couple issues and they fixed it all with no problem. Would definitely check them out for any of your used car needs. There great people to deal with.

Great truck. Had issues with Def freezing below 12 degrees. Had to rig a heater cord on line to keep warm. Had to have it flashed once. Dodge did recall for CP4 pump changed back to the more reliable CP3. Still have a catch in the steering when turning. Dealer says it’s just normal. I disagree. Sometimes on a turn vehicle wants to go straight. Had an alignment which made the steering better and the ride better.

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

Having looked online for another vehicle we came across what we looking for at Orleans Ford and decided to drive up from Rochester to take it for a drive. Yes we could have bought a car locally, but there was a bit sticker shock pricing locally when comparing similar cars. As such we drove up, drove the car and there were no hidden surprises in making the deal. As such we bought it on the spot. Although Orleans Ford may not be as flashy as other dealerships in Rochester their attention to customer care in answering questions was a huge win for them! As to a flashy dealership, well all I can say is....I'm not driving the dealership home I'm buying a flashy car at a reasonable price that counts. So if your looking for home town car dealership, pricing and customer care do yourself a favor give Orleans Ford a call....its well worth the trip!

terrific car at a terrific price! Sam was knowledgeable as well as patient, as we went through finding the perfect car for us.