Used RAM 2500 trucks for sale near Ridgetop, TN

I was recently stranded in Lebanon. This was an unfortunate and unpleasant experience. Being stranded is no fun. HOWEVER, thanks to the care, compassion, and professionalism of Brandy Perry, Desiree Dorris, and Robert Flietes, in particular, a very unpleasant experience was made much more tolerable. I had to have a new fuel pump and a new injection pump in a Dodge RAM 3500. Systematic troubleshooting identified the problems and they came up with a plan of action. A unplanned event was the defective injection pump that arrived and they had to work around that while trying to get me back on the road. Due to this event, it required extra time. No fault of their own. They were very supportive throughout the whole process. From the first time my truck was towed into the facility, they set me up with a rental for local transportation while getting through the repair process. My personal opinion is that they went above and beyond the mere requirements of their respective jobs to help me. Compassion...Care...Professionalism!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

If anyone is looking for a good car and decent price I recommend music city Autoplex. I had a wonderful experience there very kind salesman that put the people first. I had Jay Mason who took time to explain prices and how system work there. Everyone was kind and patient with me. I give them a FIVE STAR rating ❤️

Stopped by on my way to the airport to look at a used F150 Lightning Flash. Told them I take it. We shook hands and I came back when I got back into town and it took about 15 minutes maximum to sign the paperwork. And the price for the truck was thousands below anywhere else.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Brian Crowder was excellent to work with. He was knowledgeable and professional. I didn’t buy the most expensive car in the lot, but he made me feel like I was purchasing a Rolls Royce. Thank you for making my car buying experience a pleasurable one!

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

Kasie Estevez (dealer @carmax) is a godsend. She took everything into consideration. the longevity of the car, the service costs, the insurance and just about everything else you can think of. I came in with a car picked out and money in hand, ready to buy. Easy commission for anyone, but instead she looked out for me and helped me find a better, more reliable, and cheaper car. 10/10

Great truck. Had issues with Def freezing below 12 degrees. Had to rig a heater cord on line to keep warm. Had to have it flashed once. Dodge did recall for CP4 pump changed back to the more reliable CP3. Still have a catch in the steering when turning. Dealer says it’s just normal. I disagree. Sometimes on a turn vehicle wants to go straight. Had an alignment which made the steering better and the ride better.

We bought neaaly 10 vehicles over the years from Michael’s motor Company. Staff is always friendly, courteous, ethical, and honest. Their pricing is reasonable, they offer excellent extended warrantees for sale , and they always do everything possible to ensure a fair and reasonable transaction. This week, we bought a Nissan Ultima from them, and they are delivering it to our home in East Tennessee in a couple of days. How’s that for service? We only buy our vehicles from Michaels Motor Company. Here’s a learning opportunity for those of you who have written bad reviews because of the cars performance: buy an extended warranty. You’re buying used vehicles, for Pete’s sake. What did you expect?

MY COLLEGE COLORS. EVERYONE LOVES THE COLORS. THE STYLING IS GREAT. FIRST RAM TRUCK I HAVE EVER OWNED. TOWING MY TRACTOR IS A DREAM. MY SON AND FRIEND HAVE BOTH PURCHED USED RAM DIESEL TRUCKS.

Nervous about my new truck but the sales team helped me and my wife thru it all! Nice, polite, and honest people to work with. Hard to find that these days!

Had the truck, a Tradesman, 3-years and not a single problem with it, besides what the previous owner did. They put leveling blocks on it and big tires that made it ride like a dump truck. Plenty of power with the 6.4l. Very reliable.

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

Buying process was quick and easy! Relaxed environment and no pressure. The manager is awesome, and makes the process smooth. Great prices too.

I'm a farmer and need a good reliable hard working pickup. Ram delivers with their 6.7. Truck is a basic package so I don't worry that going in and out of fields and even bringing in a baby calf when it is cold out will destroy some fancy unneeded thing.

Worked with both Robert and Seth on our purchase and the experience was great. There was a minor glitch in one of the power seats and they had it fixed before I brought my wife back to see the car. The price was also better than what I had found anywhere else. Highly recommend these guys.

I have always had Dodge/Ram Trucks I won't buy anything else. they are built to last; they are worth every penny. they have a great towing power and are a powerful trucks.

All Employees were wonderful, but Amy Bryant has gone above and beyond to help me with certain issues she's wonderful and should be commended. Thanks

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

Awesome customer service and was quick with their response to questions I had about the car and the whole process of purchasing the car and the home delivery option.

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

Purchased a 2018 Ford Explorer from Bates Ford in Lebanon, TN . Everything went well and the staff was polite and helpful, everything went smoothly and no hassles.Thank you!

Micheal Motors seemed like a good dealership. Darren is a great non-pushy salesman. The Car was a good car at a great price. There was a feature I found in another car I would like to have. I haven't ruled them out but I want to see where the other goes. Good luck your car search.

1st Ram I’ve ever owned went with 2020 6.7 Cummins tradesman with Ram box. My first choice was Ford F-250 diesel, but couldn’t find any dealership with them during the shortages. Went with Dodge cummins do pull dump trailer an excavator. Overall I’ve been really impressed, I’ve put this truck through xxxx and it has answered. The countless number of property improvements have been amazing! Pros interior, radio, and ride…great for road trips and hwy mileage is 20+ mpg. Cons, doors are clunky and heavy, recalls…can’t keep up with all the recalls, ram box is poorly designed doesn’t ever shut right…would advise against. Overall it’s a good looking truck, and it’s a work horse….definitely heavy duty!

I love my truck. If you're in the market for any vehicle, go see Darrick Jones at Corwin Ford In Spokane, WA. Great company, service and you won't be disappointed!

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

I have only had it a week but so far so good. The city mileage is pretty bad but highway is about 15 or more with the 6.4 Hemi. It seems to have plenty of power but I won't really know until I tow my trailer next month. The ride is very good especially for a HD truck and it looks great.

Love our new car, but wasn’t told the CD player didn’t work .( info was not listed anywhere ) After purchasing the car we contacted them and were told they would not fix it. So my advice is shop there, but check everything carefully and ask questions.

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

I want to give a huge shout out and thanks to Brian crowder for making my experience as easy as if was when i purchased my 2018 jeep!! It was awesome to be sitting there and worship music was playing i know God had a hand in it. God bless you all!