Used RAM 2500 trucks for sale near Sheldon, NY

Great customer service. Repairs done in a timely fashion. Everything was explained prior to being done. Nothing unnecessary was done. I was able to either stay at the place or be taken home.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

The total experience was favorable. Everyone was polite and courteous.The service personnel explained what they were going to do and approximately how long it would take.

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

Christian was very calm & soft spoken. He was young but very knowledgeable. He listened as I test drove each car and made adjustments to my selection accordingly.

Such a pleasure! Had a recall to be taken care of. From scheduling to resolution, top notch. The service department- Jamie and Rob- were super caring. Every single Dealer employee, including Mike Guindon, that I encountered were very friendly and engaging!

I bought my very first brand new car from Towne Hyundai in 2012. I have been back for service maintenance many times since then and have always had a delightful experience. The staff are so curtious and helpful to say the least. Thank you Towne Hyundai for your outstanding customer service from buying to maintenance and repairs!

Tommy worked very hard with John to make the right deal for me. I even took it back with a couple issues and they fixed it all with no problem. Would definitely check them out for any of your used car needs. There great people to deal with.

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

Excellent experience, actually gave us more for our vehicle than originally offered. Would definitely recommend this dealership and do business with them again. We live a distance away and they even delivered our new vehicle to us, which was amazing!

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

I recently purchased a new vehicle from Superior Auto, and I cannot say enough great things about my experience! From start to finish, the team went above and beyond to make the car buying process smooth, stress free, and enjoyable. Aiden in sales was absolutely fantastic he answered every single one of my concerns with patience and professionalism, He was trustworthy, attentive and never once made me feel pressured, its rare to find someone in sales who genuinely cares about your needs, and Aiden is exactly that person. Andre in finance deserves a special shout-out as well, He went above and beyond, even coming in on his day off to ensure I could pick up my car on the day it was ready. That level of dedication speaks volumes about the commitment to their customers. The detail team did an incredible job preparing my vehicle, their attention to detail was impeccable the car was spotless and perfect in every way when I picked it up. The front office staff was equally amazing, they were welcoming, friendly and outgoing, making me feel like I was part of their family business, from the moment I arrived, they greeted me warmly and made me feel at ease during every step of the process, Superior Auto truly lives up to its name if you're looking for a dealership that values its customers and treats you like family, this is the place to go. I couldn't be happier with my new vehicle and the exceptional service I received. Thank you, Superior Auto for an outstanding experience.

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.

NY State Inspection, oil change, and tire rotation. As usual, everything went smooth as silk. Very pleased with the service department again. They always treat me as if I was special. Makes it a pleasure to visit.

This is my third Ram 2500 diesel. I have the Laramie level with the Level A group. The ride is very good for a truck especially a 3/4 ton, quite enough to have a normal conversation. I traded a 2023 Silverado LTZ for this Ram. There was no comparison in the solid closing feel and noise of the doors and the overall much better quality of the interior. The seats are comfortable for long trips. What can you say about the Cummins diesel that isn't already legend. It pulls like crazy, acceleration is good, my fuel mileage is 18.9 mpg with 80% suburban, 20% highway. I've had zero issues and don't expect any. Yes, I would buy another one without hesitation.

Todd was professional and he didn't pressure me, he answered all my questions and took care of my concerns quickly. I highly recommend anyone looking for a vehicle to go Galaxy Auto Place

I don?t think it?s right to charge for the gas when truck was on empty, then have to finance it, also heater control only lights up half took over a week to get an answer on it

Have owned my 2022 2500 Tradesman for 14 months now. Very happy overall. Outstanding towing and payload capabilities. Quiet interior. Nice styling. I don't like the dial transmission control. Would prefer it if the infotaimment screen was angled toward the driver instead of flat. Also disappointed with the seating position with the manual seats. Felt like my butt sat too low. Remedied that with an aftermarket shim kit that raised the rear seat height 1/2". Much better. My first RAM. Would buy again.

I recently purchased a brand new Silverado from Cappellino Chevy and the experience from start to finish was absolutely seamless. Every step of the way was smooth and efficient, exactly how buying a vehicle should be. What truly sets this dealership apart is the personalized service I consistently receive, especially from Caren Stevens. She goes above and beyond to tailor the experience to my needs, making me feel like more than just another customer. Her knowledge, professionalism, and genuine care always ensure I walk away feeling confident and satisfied with my purchase. If you’re looking for a top-tier, buying experience, I highly recommend working with Caren and the team here. They make the process easy, enjoyable, and personal, every single time.

The Joe Basil dealership family includes a Classic Car dealer. I have purchased 2 classics from this dealer. Both vehicles were transported to Texas with transport worked into the deals. Both cars were bought site unseen - first time to ever do that for me! Sight unseen was quite nerve-wracking for me. Both vehicles exceeded my expectations and have been a pure pleasure to own & drive. My sales rep was Nick for both vehicles who was easy and up front to deal with. I will use Nick again on any future purchases, I continue to watch the Basil website for any other must have classics! Buy with total confidence!!

Jamie was pleasant. Lounge area is comfortable and warm. Waited 1.5 hours for an inspection which did seem way too long for a morning appointment on a Tuesday.

I have always had Dodge/Ram Trucks I won't buy anything else. they are built to last; they are worth every penny. they have a great towing power and are a powerful trucks.

The employees are very friendly and great with communication when making a purchase. Great selection of cars too.

Great overall performance on the part of Joe Basil Chevrolet,service advisor Mike Witmer was knowledgeable and delivered the car as promised.

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again