Used RAM 2500 trucks for sale near West Hollywood, CA

I had an amazing experience with the service department at Universal Mitsubishi! My car was towed in for repairs, and Paul, the service advisor, went above and beyond to make sure everything was taken care of properly. He was professional, communicative, and truly cared about getting my car fixed the right way under warranty. The entire process was smooth, and I really appreciate the excellent customer service. Highly recommend Universal Mitsubishi's service team--especially Paul--for their outstanding support!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Our salesman Wesley and the sales manager Kim were absolutely wonderful to work with. They are the only reason I ended up purchasing the car. There was another young man who was also a sales manager that was absolutely rude. He may have the good fortunate to look 14 years old but obviously he was not taught any manners growing up. James was in charge of the paperwork and was also rude. He would ask a question and while trying to answer it was obvious he was not listening. When called on it he admitted he was not even listening to the response. We had just driven 3 hours to pick up the car and he was annoyed because it was late. He was supposed to get me a copy of the carfax and that never happened. I am still hoping everything goes well with the car because on the carfax I saw and asked for a copy it said the transfer case was replaced twice. No one was quite sure but guessed the first was when they found the problem and the second was when the parts came in and it was actually fixed. I did have the under carriage checked out by the shop that wired it for towing and they reported no visible leaks. Time will tell. We still have to make another trip down there to get a chewed seatbelt fixed and another key fob for the car programmed. I hope someone educates the rude workers on how to treat customers. But definitely work with Wesley or Kim!

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

MY COLLEGE COLORS. EVERYONE LOVES THE COLORS. THE STYLING IS GREAT. FIRST RAM TRUCK I HAVE EVER OWNED. TOWING MY TRACTOR IS A DREAM. MY SON AND FRIEND HAVE BOTH PURCHED USED RAM DIESEL TRUCKS.

Went in there not even expecting to get anything and they were able to hook me up great deal for the Toyota Tundra. The car is 10/10 and they did some magic with the payments, making those indeed affordable. I didn’t have any expectations but left impressed. Thanx!!

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

Shawn was great and extremely helpful. He found a car that I absolutely love and worked with us to make sure it fit within our budget. Finance was helpful and so easy to work with.

Its a diesel powered truck so its used to haul which it does with ease, but its comfortable, roomy, handles well and overall a great truck

Peter was truly great and the whole experience was very good. Got a great deal, and there was no pressure! Abbas in financing was very fast too!

Had the truck, a Tradesman, 3-years and not a single problem with it, besides what the previous owner did. They put leveling blocks on it and big tires that made it ride like a dump truck. Plenty of power with the 6.4l. Very reliable.

I had a good experience at the Envision Toyota of West Covina. I like the fact they help me get a car I liked and they were as well very respectful and polite with me.

Everyone at Car Castle is wonderful including everyone in Management. Eddie in management was wonderful and assisted us with all the process. Come see them you won't be disappointed! 👍

Karina was amazing!! She really gave me the best experience! Thank you so much Karina!

This has been the most wonderful truck. On the frwy when it shifted to the lower cylinder usage, it was so quiet and gas efficient. Johns Trim Shop topped off with a $2500 package. I hate to say goodbye but am retiring.

This is best experience I have had with a Dealership, 1st the price that I seen was the price I paid, No high pressure from the Salesman & the Manager, the Salesman Adrian made this a great experience, I highly recommend him to anyone looking for a vehicle, he is easy to work with ??

I had the linkage recall replaced May 2019. Jan 2021 I replace the tires and as a part of the package, it had an alignment for the Trk. It was slightly off and it has always pulled to the right slightly. The Mechanic stated he could not finish the alignment as the recall required the linkage to have the nuts welded.... If you are going to have the recall fixed, make sure you do an alignment 1st .....

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

I bought this truck from Herritage DJC in Brigham City a year ago and it is without a doubt the best truck I have ever owned. It is a beautiful black color and has everything you could ever ask for in a truck. And speaking of that big 6.4 Hemi engine, it’s without a doubt a real neck snapper. It pulls my ‘26 foot toy hauler trailer like it was nothing. I can recommend this truck for anything you might want to pull. See Bret Davis for a deal on your new Ram.

I purchased a car about a week ago from them and I was waiting to complete my review. Honestly, it was great service, they were transparent about their charges and worked with me regarding the total price. Ask for Kimberly when you get there and she’ll make sure to get you with her top sales rep, you won’t regret it!

Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar

went in for an oil change and was glad service manager told us about a recall on the sun roof. he took care of it immediately

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

my experience with lexus in getting my car serviced was very satisfying, Fernando provided me with good service and I was very pleased.

Very roomy on the interior with great interior and exterior design. Lots of power, handles all terrain well and excellent on mpg for its size.

Very smooth buying process. True price no hidden fees. Everything clear before going to the dealership. Very responsive from email. No need to have call or come to the office before you finalize the price.

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

The experience here at Car Castle was by far the Best car buying experience my wife and i have ever had. Thank you Eddie the (Manager) for helping and assisting us with the whole buying process and for giving us a Great Deal!