New and used 2026 RAM 3500 trucks for sale near Bartlett, TX

The service department was friendly. I made appointment for oil change & was in a out quickly. I will be coming back again.

Excellent Customer Service, easy to deal with, very responsive and helpful. David Montes was excellent and I highly recommend him as a sales person at this dealership. Pricing was excellent.

I worked with Angie to get the deal I wanted. She was great and everyone at the dealership was very pleasant.

Truly a great staff and sales team. The vehicle was just as listed and even felt comfortable during whole process from reviewing to purchasing. The work environment and atmosphere really helped the cause. The team was spot on and I would purchase/lease/recommend in a heart beat.

Great overall experience. I have bought three vehicles from this dealership and it has always gone well. Rich D. Has been who I have worked with and everyone else has Ben helpful as well.

I have to say that each and every time I visit Lithia CJDR of the Tri-Cities is ALWAYS a Pleasant Experience. The Service Dept; Oscar, Dexia, Austin, and Miguel, are always pleasant, they always greet us and remember us as we bring in our vehicles for their regular maintenance. Sales Dept; Lolo Lopez; BEST D--- Salesperson We have ever met. (My husband and I have purchased 25 vehicles thru the last 40 years) Lolo is and will be the only Salesperson we will recommend to any one who asks! He is not pushy, not annoying, nor is he a hoverer. Lolo is very amicable and a down home person. Sales Finance: Brian and Ivan, very conscientious and caring during our interaction of signing of contracts and going over the financing. Brian and Ivan called me the very next day to see if everything was going well with my new vehicle and if I had any concerns. I did have a couple of concerns relating to the charging of the vehicle (not related to them or Lithia).They listened to my concerns and were able to offer suggestions. Over all, Lithia of the Tri-Cities have loyal customers indefinitely.

Air compressor went out repair were done under extended coverage oil changed and tires rotated also replaced two parking sensors one front one back all work completed in a timely manner.

Had a unusual and unpleasant experience buying a brand new Jeep Wrangler hybrid.After 10 days it stopped working- I was not getting much response from anyone but the salesperson. After 10 days of not getting much traction and being told there was no qualified technicians to fix the problem, no loaners, I was contacted by management who invited me to meet with them and resolve my issue. After meeting with Jon O. one of the GMs I was able to resolve this issue in a manner which was fair and acceptable. I just wish we had started sooner but things happen and I feel that the guys there do care about selling a good product and standing behind it.

While I did not end up purchasing a vehicle here (I was in the market for a Subaru). I would absolutely recommend them. They let me know when one of the cars I was interested in sold since I was driving from out of town. They also were very up front with pricing options and financing options. I worked mainly with Cameron and Eric. If you’re in the market for a VW car I would absolutely recommended making your purchase here.

Purchasing my Jeep Grand Cherokee Limited from Imperial was so easy. They are only 10 minutes from my house and had at least a dozen Cherokee L's for me to look at. Our Sales Agent, Kelsey Legeny, knew all about the various models and features and let us test drive a few. She gave me a great price and even extended the factory warranty as a bonus. I paid on Saturday and picked my new car on Tuesday morning. They took care of all the RMV paperwork and worked with my insurance agent. I didn't have to do any of that. When I picked it up, it was detailed to showroom condition. Very happy customer!

Our salesman Joe went above and beyond for me, I wanted a Jeep Renegade but they did not have any used, then Joe remembered they just took one in but has not been through detail or anything, they let us drive it and I fell in love, gave me a fair offer for my trade, Financing was easy, a very great car buying experience.

No hassle in the buying process, and some minor issues with the vehicle were handled professionally and quickly. Josiah, Joshua, Jacob, Cody, and Tiffany are some of the best folks there.

Great service, everyone was very accommodating and patient with me. They took the time to make sure I understood everything from the car and all its features to my maintenance options and finance options. Made the process very relaxed and enjoyable.

EXCELLENT, BOUGHT THE CUTEST LITTLE MINI COOPER. I JUST LOVE IT.

Service writer was very nice and helpful great communication in the form of text - got a video of the repair that was completed great job

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

My car buying experience today was fast, and efficient from the very start. Apart from having an awesome collection of vehicles, the Staff was very helpful. The salesman who assisted me went above and beyond to make sure this purchase was successful. Would recommend to anyone👍🏽👍🏽👍🏽

Best car shopping experience I have ever had from start to finish. Make sure to ask for Amy.