Used RAM 3500 trucks for sale near Addison, TX

The salesman was extremely friendly and knowledgeable about the vehicle and the buying experience was very pleasant and simple.

Only complaint i have is why does it take so long to make a recall.My truck is for mostly pleasure so miles are low.Its out of bumper to bumper warranty and now abs pump hcu is out and they dont have one available or will not recall it knowing its been a problem for alot of trucks!!!!! CHRYSLER YOU NEED TOO MAKE THIS RIGHT!!!! THANKS!!! ALOT OF MONEY FOR THESE VEHICLES TOO BE SO FLAWED!!!!

My husband & I have purchased many vehicles & worked with many different dealerships over the years. This was by far the simplest, quickest, & most pleasant experience we’ve ever had. Their no haggle pricing was a surprise & cut out much of the usual stress associated with buying a car. Our salesman, Kent, was professional, helpful & knowledgeable. He went out of his way to provide us with exceptional customer service (even delivering the car to me personally).The finance gal was super efficient & made the whole thing end on a truly positive note. Best car buying experience ever! Highly recommend this dealership!

beats the 6.4 gas motor 2500 towing all day long and in town. The cummins is the only way to go and the HPF pump hasn't been a deal since I pull maintenance. and the new 12" display is awesome!

Okay, this is an older facility without all the excesses that are in so many new dealerships. I believe that the lower overhead results in a lower price for the customer. My sales person, Lou Margetis, was outstanding in answering my questions, making sure that I got to look at and drive all the vehicles that I was interested. Working with Lou, and Timothy Goodman, the New Car Director, I got what I thought was an excellent price on a new Kona SEL Plus, much better than any other Hyundai dealership. Then, Timothy Goodman made sure that I was taking advantage of all the Hyundai specials, and another $1000 came off - wow, now I had a deal that I could not refuse. I bought the Kona and drove it home that evening. Then, a few days later, Katarina, their customer relations specialist followed up, and was very helpful in answering a few questions and was sincerely interested that everything went well. It was an awesome experience, and I highly recommend this dealership. Finally, I was also very impressed that this dealership was taking the Covid-19 issue very seriously and making sure everyone was safely taken care of.

I have owned many trucks, Chevy, Ford and Ram, Ram is outstanding on performance and reliability. I use these trucks for work, heavy loads including excavation equipment, The high output diesel provides great power. Out performs Ford and Chevy hands down. My only complaint is cheap plastic interior parts that show wear easy. Every Ram over the years has been the same cheap plastic parts. Door panels and such mar and scratch easy from normal wear and tear. My opinion is Ram builds a real workhorse. In the past there were a lot of transmission issues, I believe they have resolved those past issues Cummins power is unbeatable and for years the trans just could not handle the power. I have noticed a big difference on the 2024 model, the trans seems to shift better and does not overheat under heavy load. There is a lot of hype about who builds the best truck, and most of that is sales driven commercials. So I give Ram a 9 out of 10 rating totally based on ownership satisfaction, performance, and long term cost of maintaining the truck.

Jose the Sales Manager listened to what I wanted and found the vehicle at another dealership and brought it over. Briana in Sales showed me all the features and explained how everything works. She even helped me get the app set up on my phone. David in Finance was so friendly and made the process easy. I have told all my friends how nice everybody was to me and this was really a no-stress day. I love them. I wish I could buy a new vehicle every year so I can go back over and over.

Ricky was a great sales guy to work with! Financing was also a great experience to work with at this dealership. We traded in one vehicle for another vehicle. I would highly recommend anyone to go here!

I really appreciated how professional and helpful the salesperson, Jaime, was. He took the time to answer all my questions, and genuinely listened to what I needed. I felt confident in my decision thanks to their honesty and clear communication. He also provided extra help as well as the finance department.

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

Had a great experience there hassle free. Jermey Burrell had everything laid out for me when we got there. I would recommend to anyone. Keep up the nice work.

Great service. On Time experienced staff On Time no issues. Highly recommend dealership Used them for my jeep and viper

Mike & Jon are amazing! Love my new Mercedes S63. They have a great selection of high end sports cars and luxury cars. Thanks again fellas.

I went in and looked at truck drove the truck and came back after they got me financed, and it ended up taking the truck home. Great experience. I recommend them to anyone. They're looking for a nice truck.

I have nothing but good things to say about my experience with Auto Merchants. Christian Lopez was my salesman and he was great to work with. He gave me a great deal on my car and the buying process was so quick and easy.

DeMeon Washington & Steve Williams were both friendly & professional. Process was easy & efficient, was prequalified online, in person interaction was great. Overall process was excellent we’re very pleased with this process, customer service and vehicle options. Highly recommend!

Exactly what we wanted. Very hard to find a low mileage, clean diesel with 8 ft bed. The dealership held this vehicle for us until we were able to get home and test drive it. We had a 2007 Ford 350 and traded for 2015 Ram 3500.

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

It was a fast alignment. They promised an hour and half. And it took an hour and half. The base price was cheap compared to other dealerships.

These guys do a great job of taking care of your needs. If I had concerns, they addressed the problem immediately. Great group of guys. I’ll buy another toy from them at some point.

I used to buy strictly ford until my girlfriend at the time convinced me to get a ram. Been buying rams only ever since. xxxx I even married the girlfriend

Great experience buying a used car from Gary Jones. Very friendly, relaxed and no pressure. Answered questions about possible trade in process and even helped look up prices! Decided on a vehicle and Gary facilitated adding an option I wanted in a very expedient manner! Everything was very up front and hassle free. Would definitely recommend Gary to anyone looking to buy a really nice used vehicle in the Dallas/Fort Worth area.

My experience was spectacular! Chris exceeded all the expectations I had in my mind. He communicated with me every step of the way and got the deal done promptly and quickly.. I’ll most definitely be doing business with them again. Thanks for everything!!!

Ask for Marcus Buster!!! Best salesperson in the DFW area. He will definitely work hard to get you in the right vehicle. Great selection and great customer service.