Used RAM 3500 trucks for sale near Centerville, MN

The service department needs to keep in more contact with the customer and let them know what?s going on instead of leaving them in the dark for 60 days

I never write reviews first off. So the fact I’m writing this should tell you everything you need to know about my experience. I will start off by saying car shopping is one of the least pleasant experiences in life in my opinion. Generally there’s a lot of shenanigans that I don’t have the time or patience for. I called and inquired about a vehicle I saw online. The vehicle was still in transit. The salesman (Kevin) had informed me he would contact me when it arrived. I’ve heard this a few times over the last few weeks. I have never actually gotten a call “when the vehicle arrives”. It’s miraculously always sold when I contact them again regarding said vehicle. Kevin called me while the truck was legitimately sitting in the middle of the lot. It looked like it just rolled off the car trailer. I was shocked. +1 for actually contacting me. I asked him if he could hold it for me If I put money down. Unfortunately they aren’t able to do that. He then informed me that the vehicle had to go through an inspection the following day before it could even be eligible for sale. At this point I was concerned that I would loose out on the vehicle because of the drive I had and how quickly they were selling. Kevin informed me the best they could was a travel hold. Basically that means if I am on my way they are allowed to hold the vehicle for me. Which isn’t great but I understand. I was a remote buyer from SE Wisconsin in the Milwaukee area. This is a 5+ hour drive for me. I said I would be there first thing in the morning to look at it. Kevin informed me to hold out because if there were something that needed to get fixed on the vehicle and they didn’t have the part he didn’t want me to waste the time driving for nothing. A few hours later the vehicle made it through inspection with no problems. At that point Kevin contacted me and gave me the news it was officially for sale. It was around 11:40 am at this point. He informed me they could do a travel hold. This meant as i was driving and on my way they would hold it for me. That was a huge relief. So I left work and started my drive. Weather and traffic pushed my arrival time past the normal operating hours. I explained this. He told me not to worry. On the way he sent me paperwork to fill out( I had a co driver to help) so the process could start. I got there at 6pm. The truck was clean and ready to go. Kevin was pleasant to deal with and friendly even though he was working past his scheduled shift. After we completed our portion of the paperwork we moved onto the financing. Max had everything prepared as far out as he could to help speed the process along. He was easy to work with, personable, and wasn’t pushy on add ons. The whole process took a little more than an hour and went what I would consider smooth and effortless. After all I had to turn around and drive 5 hours back home. I would highly recommend working with either of these 2 gentlemen.

This was my third time working with Polar Mazda. Each visit has been excellent. On this last visit I worked with "Moose" Mustaphe. He is so pleasant and honest. the way they do their business is rather enjoyable. We have always been treated fairly and honestly. I would recommend anyone to purchase their next vehicle here. Paul

Best car shopping experience I have ever had from start to finish. Make sure to ask for Amy.

I contacted the dealership they did ‘still’ had the Maverick. The salesman (Dylan) was very attentive we arranged for a test drive, the staff were all very nice, I did purchase the truck and have arranged for a second one in the next week or two, Thanks Guys!

I did not purches from Walser as the vehicle I went there to see was sold shortly before I arrived. The sales person and I reviewed inventory at multiple Walser dealerships. I was looking for very specific vehicles and they did not have any more in stock.

Well mine is a tradesman. Meaning lowest model. It is a beast. Has plenty of power for a one ton gas engine. I have taken it on a couple of long trips highway drives and I actually got good gas mileage so I am pleased. Only thing I wish I had was a larger information screen. Backup camera is too small for such a big truck

Very nice and professional great customer service and got an honest offer on our trade. I will definitely be back for our next vehicle purchase. Thank you!

beats the 6.4 gas motor 2500 towing all day long and in town. The cummins is the only way to go and the HPF pump hasn't been a deal since I pull maintenance. and the new 12" display is awesome!

Mike Hannan was great to deal with and fun and easy to talk with. Very knowledgeable and did his best. From the first time he saw me wandering around the lot to 2 months later he kept me involved with the pricing

The last thing I wanted to do this year was buy a vehicle but HUGE thanks to Amber Genardi and Coon Rapids Chrysler Dodge Jeep Ram for making the experience THE BEST EVER! I have bought vehicles both new & used from various dealerships closer to my area and have never received as wonderful of service as I did from Amber. From the start she had my best interest in mind. She helped find a wonderful used option with every feature I wanted in my next vehicle. The service she provides made me feel no different than if I had walked in there to buy a brand new $60k vehicle! Not only did she sacrifice her time off to work with me around my schedule, she went above and beyond to make sure this vehicle would still be on the lot for me, since I was traveling nearly two hours to purchase a vehicle. To make the whole process even sweeter, Amber gave me an awesome gift basket! She did a wonderful job explaining the features of my new to me vehicle. As well as making it very clear that she will continue to be available to answer questions as I spend more time in my new ride. I will return to this dealership again and look forward to working with Amber for any future vehicle purchases. If you are in the market for a new or new to you set of wheels go see her. You will not be disappointed.

Great service. Friendly and helpful staff. Service completed in timely manner.

Great service. Friendly people! And can feel they care about me and my vehicle!

Best car shopping experience I have ever had from start to finish. Make sure to ask for Amy.

Built solid, tons of room in the crew cab as well as in the long bed, gets better mileage than I thought it would 15.2- City and 17.8 HWY, 8.3 with 22K lb. 5th wheel. I don’t feel the Grand Design 397TH behind it on travel days. This truck is equipped with the 4:10’s H/O, A transmission. The vehicle when bought had 10,500 on it and I just rolled 15,835 with zero issues.

Dodge of Burnsville always treats me well from Sales to Service to Parts. I am a repeat patron several times over because of how well I am taken care will. They know my shopping and service preferences which makes me happy and will always return. I may not name everyone who is good with me but: Tom, Rob and Omave in Sales, Jerry and Mike in Sales, Adam the Sales Manager, Nate and Jenny in Parts, And both Finance guys (forgot names?).

I love it everything works great it’s comfortable, has lots of power drives good is great looking very peppy zero to do this absolutely awesome

I spent twenty years in the automotive industry and have established connections with many dealers and friends who are salespeople. After leaving the business, I've purchased two vehicles, both from Bernards. When someone asks me for help when seeking a new car, I always send them to the same place. Why? Because Bernards does business the right way! Thank you, Fleets, Jay, Nick, Mike, and everyone at Bernards for stepping up and doing the right thing after my warranty company would not. Now I have another story to tell when asked where someone should purchase their next vehicle!

I found the car and trim i wanted at Benards...was pre-approved and got there at closing time. They were great They stayed open (I called ahead) and was in and out in less than an hour! Parker had the car cleaned up and pulled up ahead of time. Making my trip from the west side of the cities worth it!

If Chuck Norris was a tuck he would be a 3500 dually limited night edition. I feel like Chuck Norris driving it! I can't even feel my 42ft toy hauler on it. Almost forgot is was back there!

Excellent service. Natalie was amazing and her manager and the entire crew were really professional, genuinely kind and helped me get the best deal. The the best car purchasing experience I’ve ever had.

This truck has more bells and whistles than any car I've ever owned. Love all the technology. Ram has knocked it out of the ball park with this truck. I can't wait to finally tow a fifth wheel with it next year.

Nice truck for the price, with all the extra custom additions and lower miles makes it a good deal for as is.

I tow 12,000#’s-16,800#’s regularity for work and our 5th wheel. This is my 2nd ram, first was a 5500 with 11’ flat bed, fantastic rig as long as I had 7 tons or more, rode fine. Semiconductor and current one is a ‘17 3500 dually, tows great and not one issue

Steve in service was great to work with! I needed an oil change and he got my truck serviced in less than an hour. ?