Used RAM 3500 trucks for sale near Longview, TX

I first stopped at my local dealer and they wanted to play games and then took two weeks to call me back. I then came to J.O. after a recommendation from a friend. So glad I did. They got me exactly what I wanted and the process was so smooth and fast! They had great communication and I would highly recommend them!

I had a good experience. Salesperson and finance manager we're pleasant and seemed interested in my satisfaction. I was satisfied and and would recommend them to friends

I have owned many trucks, Chevy, Ford and Ram, Ram is outstanding on performance and reliability. I use these trucks for work, heavy loads including excavation equipment, The high output diesel provides great power. Out performs Ford and Chevy hands down. My only complaint is cheap plastic interior parts that show wear easy. Every Ram over the years has been the same cheap plastic parts. Door panels and such mar and scratch easy from normal wear and tear. My opinion is Ram builds a real workhorse. In the past there were a lot of transmission issues, I believe they have resolved those past issues Cummins power is unbeatable and for years the trans just could not handle the power. I have noticed a big difference on the 2024 model, the trans seems to shift better and does not overheat under heavy load. There is a lot of hype about who builds the best truck, and most of that is sales driven commercials. So I give Ram a 9 out of 10 rating totally based on ownership satisfaction, performance, and long term cost of maintaining the truck.

The salesman did not pressure me and met ALL of my needs. I was a little off on my payoff and that was no problem, they took care of it... juut like that. John was patient and the management team had his back. There was no back and forth with management, I requested something and he ok'ed it. There were never any let me call you backs or anything. This place will get my business again, no doubt. I ended up not buying that day because the vehicle I saw online was much bigger than I imagined when I got there to drive it. But he's working with me on finding something a little bit smaller.

Outstanding Customer service... Outstanding Vehicle Sale Price... Outstanding Free Vehicle delivery... Purchased a new Dodge Dart on a Monday, over the phone... Vehicle delivered on Tuesday... that easy...

Easiest car buying experience yet. They drove my truck to Houston, and it was just as beautiful in person, and drove my trade back to their location. The pictures are spot on. I was worried that buying a truck without driving it may be an issue but was assured that there was no obligation until it got here and O approved. Great experience.

beats the 6.4 gas motor 2500 towing all day long and in town. The cummins is the only way to go and the HPF pump hasn't been a deal since I pull maintenance. and the new 12" display is awesome!

Best car buying experience of my life... I've purchased over a dozen new vehicles and, while almost none were truly bad experiences, all pale in comparison to this one. Working with Shawn Ware and Randy Dugan was the easiest and most pleasant car buying process I've ever been through. I sent an inquiry via the website and got an immediate response from Shawn. Asked him for a few pictures and he texted them to me quickly. Sent him details about my trade-in vehicle and got a fair trade-in value from him very quickly and without any haggling. Asked for an actual deal sheet and he emailed me one within minutes (if you've never bought a car remotely getting an actual deal sheet sent to you is usually nearly impossible). I've used both Vroom and Carvana in the past and while I would be willing to use Carvana again I'd rather just call Shawn; it was a simpler and more pleasant experience. Once I was ready to do the deal Randy called to go over the specifics on the financials and, for the first time ever in my experience talking to finance managers, didn't try to do the hard sell on the extended warranties. He told me he had a couple of options and asked (yes asked!) if I wanted to know about them. Got him in touch with the loan officer at the credit union I used for the loan and he took it from there. To top it all off they delivered my new truck and picked up my trade-in for free to my home 250 miles away from their dealership. Total time from asking for some pictures to truck sitting in my driveway was less than 24 hours. Next time I'm in the Longview area I'll make a point to stop in and meet Shawn and Randy in person. Great experience all the way around.