Used RAM ProMaster 2500 for sale near Bryans Road, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

Worked with Josh on selling my car and he made the process quick and effortless. Would recommend to anyone looking to sell their car asap.

JP and Noah were very understanding with my situation and gave me some time frame to make a full downpayment payment towards the vehicle

Excellent work van I have all my shelving in it plus a gang box and I can still fit my Harley in the back. And I still have room for my dog

My vehicle had to be towed to Waldorf Chrysler Dodge. My vehicle was diagnosed and repaired within 2 days. It’s running great, and I’m very satisfied with the service I received.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Great customer service. Respect and compassion Your customer service is excellent and I will like to visit your location again or refare to friends and co-workers God bless you all.

Everyone was very helpfull. Management and service went above and beyond, and the price the was appropriate!

Ram Pro-master 2500 is a best solution for someone to start your own business or used this van for family trips, very spacious, drive smooth, feels very nice and safe with all the panoramic view from the front windshield.

Had a great experience! Ask for JT, he'll get you in a great car at a great price! Got a great used electric car with no pressure, and a smooth buying process.

IF U DONT WANNA GET STUCK UN A SNOW THIS VAN IS THE BEST CHOICE OF THE CARGO VAN , FRONT WHEEL VAN ,I LOVE IT

Buying process was easy as can be, dealer had great customer service, and overall had a quick, enjoyable experience purchasing my vehicle. I would highly recommend for any used car purchase.

It is highly utilitarian, no frills. Highy efficient fuel wise. Semi automatic transmission annoyed me at first but actually works extremely well. Only relibility problem was bad battery ground connector cam lock. It caused lots of problems.

AWESOME DEALERSHIP AND STAFF❣️ GREAT SELECTIONS 2 CHOOSE FROM🚘🚙 THANK U 4 MY NEW SUV🚙🤍💃🏽🥳🎉

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Great service. Keep me informed of progress on my jeep. Good service on my jeep

We had an excellent experience with Kevin and Pedro buying a very nice, very competitive priced and well maintained, Ford F-150. They got us a very low/fair good rate on credit, and they also were very friendly, professional, honest and quick with the process. There were no surprises or issues or switches. Very reputable and trustworthy dealership and I’m really glad I bought the truck! It’s running great

Jay was great. They helped me every step of the way. I appreciate everything they did for me

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

I post a review on June 7 2025 and today July 26, 2025 we had meeting with the manager James and he settled the price issue we had with the purchase of Honda civic 2016. Thank you James