Used RAM ProMaster 2500 for sale near Forest Glen, MD

Ms G was excellent and knowledgeable. She very professional and took time to go over our purchase and no pressure sales.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Excellent customer service as always! Staff are very professional yet friendly and knowledgeable. I have never encountered any problems with servicing or repairs. I would buy my next car from this dealership!

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

Got my wrangler from Amir and David. Excellent customer service, they were willing to deliver the car for free. Got a great deal. 2nd car from them and will recommend them to family and friends.

JP and Noah were very understanding with my situation and gave me some time frame to make a full downpayment payment towards the vehicle

Excellent work van I have all my shelving in it plus a gang box and I can still fit my Harley in the back. And I still have room for my dog

Taylor was a great saleswoman! She communicated clearly and frequently with us, and we found a perfect starter car for our son!

The sales professional was very helpful and courteous. I would work with him again. He was also knowledgeable.

I highly recommend this dealership. I have been buying new cars every three to four years for over 30 years now and this was by far the easiest/smoothest buying process so far! This was my first time buying a pre-owned car from other than a large name-brand car dealership, and what a difference! We purchased a 2019 RAM 1500 with only 9700 miles on it. We were was able to negotiate everything via email and text prior to going to the dealership. We worked with Mo and Tom, and these guys were fantastic. They were honest and kept their word - try getting that at a big dealership! The guys gave us an amazing deal, below market value; and in addition, they gave us what we asked for on our trade - again, showing that they were not only honest, but fair. These guys will definitely earn our future business!

It is highly utilitarian, no frills. Highy efficient fuel wise. Semi automatic transmission annoyed me at first but actually works extremely well. Only relibility problem was bad battery ground connector cam lock. It caused lots of problems.

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.

Bought my daughter’s first car from here! They were so professional and quick. Helped her find her dream car and were very patient. The service was exceptional and I am definitely coming back to upgrade my car with them in the future. Couldn’t be happier with my car purchase and a I highly recommend this dealership. They will help you find exactly what you’re looking for.

If you want a cheap yet capable vehicle that can haul and tow anything than this is a good vehicle for you. The van is relatively comfortable but not luxurious. The rear beam suspension makes bumps turn into jitters. The engine is strong enough if the van is empty, but as you start to pile things in, the passing acceleration is decreased. The cabin does have minor wind noise but not too much tire noise. The seats pletny supportive enough for a van but I wouldn't recommend driving for very long distances while sitting in them as they aren't amazing. Mine is almost fully loaded and had an MSRP of $44,949. The transmission is a six speed auto which has enough gears most of the time, but sometimes when you put your foot down, the kickdown is slow.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Ram Pro-master 2500 is a best solution for someone to start your own business or used this van for family trips, very spacious, drive smooth, feels very nice and safe with all the panoramic view from the front windshield.

We got helped by Taylor and she was wonderful. I knew the car I wanted and she greeted me at the door with the keys for it in hand. Very nice, and efficient!

Just bought my first car from here! Great dealership Yosuf was a wonderful sales representative! Highly recommend You’ll love it here! I promise you that

Jay was great. They helped me every step of the way. I appreciate everything they did for me

Good vehicle for my electrical business but having transmission issues not Shifting in automatic but ok in manual mode. Goes up to 30 mph then won't shift to next gear have to use manual mode

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Refreshing ! I brought a SL550 Benz , worked with Mason best experience from a car dealership I had to date, from the first day I called to last day out the door with the car . They waited on me and for me & I appreciate that highly recommended. Shot out to Haas & Chris! Sending all friend & fam. Mr & Mrs Mark F.

AWESOME DEALERSHIP AND STAFF❣️ GREAT SELECTIONS 2 CHOOSE FROM🚘🚙 THANK U 4 MY NEW SUV🚙🤍💃🏽🥳🎉