Used RAM ProMaster 2500 for sale near Washington, DC

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

Jason was super professional and an excellent salesman. I enjoyed my experience with him. Would definitely recommend going to this Dealership. And asking for Jason Schaffer.

Taylor was a great saleswoman! She communicated clearly and frequently with us, and we found a perfect starter car for our son!

JP and Noah were very understanding with my situation and gave me some time frame to make a full downpayment payment towards the vehicle

Excellent work van I have all my shelving in it plus a gang box and I can still fit my Harley in the back. And I still have room for my dog

Great customer service. Respect and compassion Your customer service is excellent and I will like to visit your location again or refare to friends and co-workers God bless you all.

Ram Pro-master 2500 is a best solution for someone to start your own business or used this van for family trips, very spacious, drive smooth, feels very nice and safe with all the panoramic view from the front windshield.

Glester and Alex made my car buying experience amazing! I drove from Maryland and when I arrived we they had the car a wanted ready to go! The paperwork processes was smooth and the service was great! Thank you again and I love my new Jag!!

IF U DONT WANNA GET STUCK UN A SNOW THIS VAN IS THE BEST CHOICE OF THE CARGO VAN , FRONT WHEEL VAN ,I LOVE IT

My sales man was Sam, he was respectable, honest, and overall pleasant to be around. He showed integrity, I didn't feel as if he was trying to Hagel and play trickery games in order to get a sale. I would recommend this place to anyone, it is the first dealership I have been to that offers a life time warranty George was also very pleasant and personable. . It was over all a good experience

Buying process was easy as can be, dealer had great customer service, and overall had a quick, enjoyable experience purchasing my vehicle. I would highly recommend for any used car purchase.

It is highly utilitarian, no frills. Highy efficient fuel wise. Semi automatic transmission annoyed me at first but actually works extremely well. Only relibility problem was bad battery ground connector cam lock. It caused lots of problems.

Dayana help with getting my car . Great place to buy a car. Thank you for the help

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

Hi Amir Khan, From our initial interaction to the moment I drove off the lot, your professionalism and dedication were evident. You made the entire process smooth and stress-free. Your knowledge about the vehicle, including its features and history, was impressive, and your transparency in answering all my questions instilled confidence in my decision to purchase. Moreover, your approach to negotiation was fair and respectful. You listened to my concerns and preferences, and we were able to reach a mutually beneficial agreement without any pressure. I truly appreciate your patience and willingness to accommodate my needs throughout the negotiation process. Additionally, I would like to thank you for your post-sale assistance. You took the time to explain the warranty coverage and provided valuable insights into ongoing maintenance recommendations, which have been incredibly helpful. The only negative is your pricing online needs to be more clear about the advertised discounts. Dr. Irshad

We got helped by Taylor and she was wonderful. I knew the car I wanted and she greeted me at the door with the keys for it in hand. Very nice, and efficient!

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

AWESOME DEALERSHIP AND STAFF❣️ GREAT SELECTIONS 2 CHOOSE FROM🚘🚙 THANK U 4 MY NEW SUV🚙🤍💃🏽🥳🎉

I post a review on June 7 2025 and today July 26, 2025 we had meeting with the manager James and he settled the price issue we had with the purchase of Honda civic 2016. Thank you James