Used RAM cars for sale near Carlton, NY

Having looked online for another vehicle we came across what we looking for at Orleans Ford and decided to drive up from Rochester to take it for a drive. Yes we could have bought a car locally, but there was a bit sticker shock pricing locally when comparing similar cars. As such we drove up, drove the car and there were no hidden surprises in making the deal. As such we bought it on the spot. Although Orleans Ford may not be as flashy as other dealerships in Rochester their attention to customer care in answering questions was a huge win for them! As to a flashy dealership, well all I can say is....I'm not driving the dealership home I'm buying a flashy car at a reasonable price that counts. So if your looking for home town car dealership, pricing and customer care do yourself a favor give Orleans Ford a call....its well worth the trip!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

I live 2 hours away from the dealership and Jay made everything incredibly painless and easy. There was no pressure, just assistance and help every step of the way!

Purchased in 2023, new. Had to go back one year to find one without e-torque. Test drove & didn't like it. Right now I have 30,000 trouble free miles on it. I just hope my luck with that last. I have been a GM owner all my life, with two Fords threw in which didn't impress mr at all. I was dissatisfied with my 2010 GMC so I decided to try Ram. I bought a 2017 Bighorn with the 3.6 V6 & was totally happy. 70,000 trouble free miles. I planned on keeping that truck much longer, but, at my age, decided to give it one more shot, so i bought the 2022 with the 5.7 V8. Didn't need the xtra power but decided I'd go for broke. I'm 82, so I'm planning this to be my last truck. I have owned pickups only since 1967, never had any use for a car.

"I had an outstanding experience purchasing my vehicle at Basil Toyota. From start to finish, the process was seamless, transparent, and entirely stress-free. The sales team(Zach, Frank, and Ryan H.) were professional and attentive, taking the time to answer all my questions without any high-pressure tactics. I truly felt like they prioritized finding the right car for my needs and budget. If you are looking for a dealership that values honesty and customer satisfaction, I highly recommend visiting Basil Toyota."

I purchased many different trucks over the years and landed recently on my new to me 2017 Ram Laramie 4x4. It does everything well and tows like a semi 5.7 Hemi with 3.92 rear gear and the 8-speed transmission.

Hi Cameron Walter I just wanted to take a moment to thank you for all your help with purchasing my new car. You made the entire process smooth, stress-free, and even enjoyable. I really appreciate your professionalism, patience, and knowledge in helping me find the right vehicle that fit my needs and budget. It?s clear you take pride in what you do, and it truly made a difference. I?ll definitely recommend you and [Dealership Name] to anyone looking for a new car. Thanks again for everything ? I?m really enjoying the new ride! Best regards, Perry

I got hit in a snow storm and pushed into oncoming traffic then hit by a 60,000 lbs snow plow. Truck was totaled had to be cut out of it because all the doors were stuck but I walked away with minor bruising from the seat belt. Just got my new 2026 last week. Definitely recommend for safety and 24 mpg on the highway with the twin turbo hurricane and plenty of power.

I get good service here at this dealership.im not giving it 5 stars only due to the fact that a service video was done but I never received this how does this happen when I bought the truck brand new here???maybe I have high expectations.

I have always had Dodge/Ram Trucks I won't buy anything else. they are built to last; they are worth every penny. they have a great towing power and are a powerful trucks.

So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Purchased a 2012 Chevy silverado 1500, was able to get financed there. I took possession the next day. Truck runs great, and price was good compared to other dealers. Am Happy with the transaction. AL

I was in a bad accident and wast boned I had broken arm an fingers my 2500 turbo diesel was hit rightfront side then I was thrown into oncoming traffic and hit again after all that just body damage thank goodness frame was not affected this truck and god saved my life and the fact that god protected me the Olive said if I wasn’t in a wellbuilt truck like I was I would have been killed, thank you Dodge Ram for building these so strong I love my Ram 2500 Turbo Diesel Ivan only speak highly of it it’s a 2014 with 17,000 on the mileage and damage cost ins 22,000 to fix!! Love my truck very much luxury thanks Jacqueline

My wife and I have over 50 years of customer services and operation experience combined. We tend to think we have a adequate grasp of quality service and operations. Our recent purchase was quite impressive. We made a purchase and decided to wait for the delivery so we were at the dealer for a few hours. At all times their team kept us informed of their progress, they always clearly and promptly answered questions and exceeded our expectations several times. The facility was very comfortable, clean and easy to find what you need. All of the employees genuinely seem happy and greeted us for the few hours we were there. We will buy from West Herr again!

Purchased a 2022 Laramie, RWD, Hemi 5.7L, Crew Cab with 21,000 miles. Other than no nav system, the truck is pristine. I am the 3rd owner; the other two maintained it beautifully. This V8 gets better city/hwy mileage than my for V6, 4x4, Crew Cab Nissan Frontier. I am most please with this vehicle!

Great overall experience. Very customer friendly and accommodating. Made the buying process very smooth and convenient. Worked with Ricky Bobby and highly recommend him to all. Got a great vehicle at a great price.

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

Amber kept me updated on the progress of the repairs on my truck. Friendly staff. Very nice loaner vehicle to drive while mine was in for repairs.

I bought mine used. It had about 40k miles on it. I got a steal of a deal price wise. That being said. It drives smooth. Has all the power i need to haul and tow for work and life. Also plenty of room for hauling around family. I have had no complaints. It’s everything i was looking for in a vehicle. Ironically it is not the color I normally would buy. But even my particular wife loves the color and looks combination. She drives it as much as I do. I can’t say the same about her car. But, i am not a huge car person. One final thing. I am thoroughly impressed with the fuel consumption. Would recommend this vehicle (the big horn edition) to anyone.

The process was easy and the vehicle was ready for pickup as promised. Price was okay.

Oil cooler leaks bad when tempatures drop below 32 degrees. This happens on yhe 3.6 l engines. Lots of rams leak due to oil cooler being plastic having to replace it with s metal oil cooler..$1300 to repair at shop

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

I have been using their service department for over 10 years. The service department is awesome. Vance was in service when we first started. He is now in sales. I went to him to help me trade in my 250 ford for a smaller truck. He found me the perfect truck that would meet my needs. He knew what I needed, and he found it for me. No pressure, no having to negotiate. I felt like he really cared about me and my safety. The best truck buying experience of my life.

Outstanding truck Ride quality is best in class as is fit and finish. Drive a Chevy/gmc/ford and then drive a Ram. Just make sure you get a hemi.

Great prices and great service. Good clean cars at below market prices.. Before you buy, stop in and talk to Tom ... Auto store also has some really great Trucks.

My only problem is changing a headlight bulb you need to be a mechanic. Probably one of the hardest to replace on any vehicle. Half to take apart a lot just to get to it. Completely ridiculous.

I bought a car there and I was very I am very happy with my purchase and I thought it would be a long process but I have to say it was quick and efficient .! I would definitely recommend them . John and Mark made this process so easy for me.

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

Very friendly. Low pressure. Flexible around your schedule. Feel like part of the family. Located right off thruway.

I bought my 2017 Ecodiesel in April of 2018 at a significant discount from MSRP due to "Dieselgate" with VW and then modified software on these. They were held up for months so that the software could be corrected, so by the time they were available for purchase there was a massive overstock on them. With the complete re-design for the 2019 models, dealers were looking to get these moved out and offered big incentives to do so (up to $20,000 off). There have also been some recalls for a few things, but nothing that has seemed to go wrong on my vehicle, but I took it in to get everything addressed for the recalls. That being said, I haven't had any issues with the truck not working at any time and it is one of the most comfortable riding vehicles I've owned, especially on longer trips. The little diesel engine gets excellent milage on the freeway (about 28 mpg) and about 20 around town. Seats have coolers and heaters, the steering wheel also has a heater, auto start, good lumbar support, a nice sound system, "Millenium Falcon" style ice boxes under the rear passenger floor spots, and a lot of other features that even new trucks don't have. Plus I am not having to "rent" services that came in my truck like a lot of new vehicles force people into. It hauls what I need it to haul, tows what I need it to tow, and drives where I need it to go. Does what a truck should and with comfort to boot.

Toyota of Batavia gave me a pleasant email requested if I had any answers give them a call. I have a 2016 Buick Enclave. Unfortunately I don't think they could get the payments down to what I desire so I decided not to call. But great truck I wish I could have a great day😊

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Highly recommend this dealership for their repair services. They were professional, knowledgeable and did an excellent job on my car for a reasonable price in a timely manner.

Great truck. Had issues with Def freezing below 12 degrees. Had to rig a heater cord on line to keep warm. Had to have it flashed once. Dodge did recall for CP4 pump changed back to the more reliable CP3. Still have a catch in the steering when turning. Dealer says it’s just normal. I disagree. Sometimes on a turn vehicle wants to go straight. Had an alignment which made the steering better and the ride better.

Joe is a great guy and the person that helped me was great too! My Mazda is amazing and has had no problems at all. Was a very quick and easy process as I was in an urgency to get a vehicle that was reliable and affordable. I highly recommend getting a vehicle from Joe any day! 😊🙏🏼

I purchased a 2017 Rebel from the show room floor and haven't been disappointed. We've put 115k miles on it in 7 years and have no issues or complaints. I use it for light towing at times and have had no issues but mostly it's a daily driver. Great power, spacious and comfortable interior. Only a couple things I don't like, 1. the door hinges are junk and squeak most all the time. 2. the tiny led light that shines down on the center console cannot be turned off or dimmed. 3. Mopar service departments are the worst!! I can tell SOOO many stories of how our local Mopar service department in Brownsburg, Indiana should be run out of business!! Estes Dodge...don't waste your time!

Andrew was amazing. He was friendly, fun, and professional. Buying a used car always comes with some anxiety, but Andrew made it easy and answered all of my questions. You are in good hands with these guys. Highly recommend.

to: Campmeat from Arizona Someone told me my lifters were going bad because when I first started my truck I heard ticking noise until the engine got warm. I took my truck to a honest very hard to find mechanic and he told me I had a hole in my exhaust manifold. I paid $800 and 195,000 miles later still no ticking.