Used RAM trucks for sale near Aurora, NY

Great customer service. Repairs done in a timely fashion. Everything was explained prior to being done. Nothing unnecessary was done. I was able to either stay at the place or be taken home.

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

Frank was excellent. He explained the non problem that I thought was a problem. It was a bad weather day and I was able to take my vehicle in for an inspection within 2 hrs. of my phone call. It was ready in an hour.

Oil cooler leaks bad when tempatures drop below 32 degrees. This happens on yhe 3.6 l engines. Lots of rams leak due to oil cooler being plastic having to replace it with s metal oil cooler..$1300 to repair at shop

The Joe Basil dealership family includes a Classic Car dealer. I have purchased 2 classics from this dealer. Both vehicles were transported to Texas with transport worked into the deals. Both cars were bought site unseen - first time to ever do that for me! Sight unseen was quite nerve-wracking for me. Both vehicles exceeded my expectations and have been a pure pleasure to own & drive. My sales rep was Nick for both vehicles who was easy and up front to deal with. I will use Nick again on any future purchases, I continue to watch the Basil website for any other must have classics! Buy with total confidence!!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

NY State Inspection, oil change, and tire rotation. As usual, everything went smooth as silk. Very pleased with the service department again. They always treat me as if I was special. Makes it a pleasure to visit.

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Great service, excellent techs and great front desk service , went in for a oil change and tire rotation, service was prompt they told me it would be a wait it was no longer then 30 minutes before my car was pulled in

My first truck after doing lots of research. Love the ride and room in it. My wife likes the ride and how high you ride to see ahead. More affordable then the other brands out there. Palmer Dodge was great to deal with.

Friendly, knowledgeable, and fair succinctly describe my experience. It was a five star experience for sure. They took me in early and serviced my Jetta quick. Thanks for putting the customer back in customer service.

I'm original owner sence 2018 when I purchased tge 2019 rebel, crew cab, 4wd 5.7 hemi. I now have 35k miles and have to say this truck has been the best truck I've ever owned. I've owned several in 45 years but this is my retirement best truck. The ride is phenomenal on road and off road. Plenty of HP, pulls well and most reliable. The stock tires duratrac by goodyear make a good ride but not as good in wet roads. Leather interior, heated auto seats, large GPS screen are a good touch by dodge. I've been tough on the factory coated bed liner and no ware showing. It's a tough fun to drive truck.

My third CR-V from them. Always treated with respect both in sales and service

Love the truck But, why in the world does Ram not offer the advanced safety group (adaptive cruise, in lane guidance) and the 4 corner air suspension in after sale install kits? At this time: there are 4 - 2023 ecodiesel Rams equipped with advanced safety tech group in the ENTIRE country. There are 3 equipped with air ride. Why isn’t this more widely available?

Fast quick and effective. Went to 3 stores before theirs and theyre the only ones that found, diagnosed and fixed the problem. Enjoyable waiting room and price was reasonable

Purchased in 2023, new. Had to go back one year to find one without e-torque. Test drove & didn't like it. Right now I have 30,000 trouble free miles on it. I just hope my luck with that last. I have been a GM owner all my life, with two Fords threw in which didn't impress mr at all. I was dissatisfied with my 2010 GMC so I decided to try Ram. I bought a 2017 Bighorn with the 3.6 V6 & was totally happy. 70,000 trouble free miles. I planned on keeping that truck much longer, but, at my age, decided to give it one more shot, so i bought the 2022 with the 5.7 V8. Didn't need the xtra power but decided I'd go for broke. I'm 82, so I'm planning this to be my last truck. I have owned pickups only since 1967, never had any use for a car.

Christian was very calm & soft spoken. He was young but very knowledgeable. He listened as I test drove each car and made adjustments to my selection accordingly.

Very great service, never have a problem getting my appointment or service done . Very nice people to deal with.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Although I didn't purchase a vehicle from Bobert Basil GMC ,they were easy to deal with and very accommodating. I would definitely select them in the future should the need arise.

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

Great company, honest and trustworthy. Always there when needed. Very knowledgeable and fair pricing. Definitely my garage/dealer of choice.

This is the second Ram I have owned. My first was a limited 19 model. My second one is a Laramie. I used to be a GM. man till I bought my first Ram. Will never own nothing else. Comfort and quality.

Easy appointment Took my concerns asked me if I wanted to wait for my inspection I had another stop to take care of came back in 21/2 hours work was completed no issues found fast and well reasonable

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

Tim & Gary were great to work with. They were efficient, straightforward and worked with me to get the vehicle pricing and financing to a place that fit my budget. I would recommend Cappelino to my family & friends.

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

Great experience overall! My third time buying a vehicle from them. I will not buy anywhere else!

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

Fantastic service as always. Jason Vitez the service manager is a professional, courteous and knowledgeable, a pleasure to work with. I would recommend, and have, to all friends and family

I worked with Mike Walko. He was friendly and knowledgeable. Had my new 2021 to me jeep compass in two days. I would definitely work with them again.

This is my third Ram 2500 diesel. I have the Laramie level with the Level A group. The ride is very good for a truck especially a 3/4 ton, quite enough to have a normal conversation. I traded a 2023 Silverado LTZ for this Ram. There was no comparison in the solid closing feel and noise of the doors and the overall much better quality of the interior. The seats are comfortable for long trips. What can you say about the Cummins diesel that isn't already legend. It pulls like crazy, acceleration is good, my fuel mileage is 18.9 mpg with 80% suburban, 20% highway. I've had zero issues and don't expect any. Yes, I would buy another one without hesitation.

Service to be done for 24,000 miles maintenance which could not get appointment at dealership that the Kia was purchased through so made appointment here

Super dependable. I paid 26.4k cash 2 years ago for mine is as good as my old 1979 custom100 Ranger. Power is excellent too 5.7 495hp 8 speed automatic with selectable gears on the steering wheel. 190k miles still drives like new.

This is the second car I bought here. Once again it was a great experience, beautiful car and easy transaction.

This is my 3rd Ram 1500. I have had 2008, 2013, and now a 2019. All great looking strong running trucks with the 5.7 HEMI. I’ve never had the HEMI tick. Lots of power. Modifications, black wheels, wider more agressive tires, 2” leveling kit, spray in bed liner. Can’t say enough. Love these trucks and would recommend to anyone.