Used RAM trucks for sale near Bethany, NY

I purchased a 2022 Kia soul . The crew at Matthew Kia are great to work with. They guide you through your sale. Asking the right questions to sum up what you are looking for. Sales to service. Great people. Definitely would buy there again.

I bought my 2017 Ecodiesel in April of 2018 at a significant discount from MSRP due to "Dieselgate" with VW and then modified software on these. They were held up for months so that the software could be corrected, so by the time they were available for purchase there was a massive overstock on them. With the complete re-design for the 2019 models, dealers were looking to get these moved out and offered big incentives to do so (up to $20,000 off). There have also been some recalls for a few things, but nothing that has seemed to go wrong on my vehicle, but I took it in to get everything addressed for the recalls. That being said, I haven't had any issues with the truck not working at any time and it is one of the most comfortable riding vehicles I've owned, especially on longer trips. The little diesel engine gets excellent milage on the freeway (about 28 mpg) and about 20 around town. Seats have coolers and heaters, the steering wheel also has a heater, auto start, good lumbar support, a nice sound system, "Millenium Falcon" style ice boxes under the rear passenger floor spots, and a lot of other features that even new trucks don't have. Plus I am not having to "rent" services that came in my truck like a lot of new vehicles force people into. It hauls what I need it to haul, tows what I need it to tow, and drives where I need it to go. Does what a truck should and with comfort to boot.

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

Mike and the team took care of me. They turned a bad situation in to a positive one and I am truly thankful for that!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

I had the pleasure of working with Robert Harmor and David Hilner to purchase a 2017 Mitsubishi Mirage. The dealership accommodated my interest in the vehicle despite living 4 hours away. The majority of the paperwork and was done before I arrived. No hidden fees. No pressure. The car was as advertised. I would purchase another vehicle from Cortese and recommend others to do the same. The dealership was GRADE A!

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

I live 2 hours away from the dealership and Jay made everything incredibly painless and easy. There was no pressure, just assistance and help every step of the way!

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

Having looked online for another vehicle we came across what we looking for at Orleans Ford and decided to drive up from Rochester to take it for a drive. Yes we could have bought a car locally, but there was a bit sticker shock pricing locally when comparing similar cars. As such we drove up, drove the car and there were no hidden surprises in making the deal. As such we bought it on the spot. Although Orleans Ford may not be as flashy as other dealerships in Rochester their attention to customer care in answering questions was a huge win for them! As to a flashy dealership, well all I can say is....I'm not driving the dealership home I'm buying a flashy car at a reasonable price that counts. So if your looking for home town car dealership, pricing and customer care do yourself a favor give Orleans Ford a call....its well worth the trip!

The car does not drive well when there is snow on the road. And the tech did not reset the car when I had the oil changed.

Oil cooler leaks bad when tempatures drop below 32 degrees. This happens on yhe 3.6 l engines. Lots of rams leak due to oil cooler being plastic having to replace it with s metal oil cooler..$1300 to repair at shop

It was a great experience. Very knowledgeable and my purchase was quick and easy. I would recommend them and would use them for another purchase.

I have always had Dodge/Ram Trucks I won't buy anything else. they are built to last; they are worth every penny. they have a great towing power and are a powerful trucks.

Great service team and happy with the efficiency in an urgent situation. Mike is our go to guy!

My first truck after doing lots of research. Love the ride and room in it. My wife likes the ride and how high you ride to see ahead. More affordable then the other brands out there. Palmer Dodge was great to deal with.

Excellent customer service, Comfortable waiting area and attentive staff! Waiting area offers refreshments and a t.v. in a seperate area from the sales floor. Everyone is attentive to customers.

Purchased in 2023, new. Had to go back one year to find one without e-torque. Test drove & didn't like it. Right now I have 30,000 trouble free miles on it. I just hope my luck with that last. I have been a GM owner all my life, with two Fords threw in which didn't impress mr at all. I was dissatisfied with my 2010 GMC so I decided to try Ram. I bought a 2017 Bighorn with the 3.6 V6 & was totally happy. 70,000 trouble free miles. I planned on keeping that truck much longer, but, at my age, decided to give it one more shot, so i bought the 2022 with the 5.7 V8. Didn't need the xtra power but decided I'd go for broke. I'm 82, so I'm planning this to be my last truck. I have owned pickups only since 1967, never had any use for a car.

We love White Horse! great trucks, great people to deal with. Won't buy anyplace else

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

Amber kept me updated on the progress of the repairs on my truck. Friendly staff. Very nice loaner vehicle to drive while mine was in for repairs.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Chris Malone and Alan Hecker were outstanding representative employees by West Herr. They are both very responsive to our needs for our car. They are always pleasant and welcoming any time we bring our car in to be serviced.

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful

I have no issues with Ryan at West Herr service dept. He was enforcing company policy. It’s the policy am having issues with. I am a long time customer and would have appreciated a text or phone call telling me my 20,000 mile free checkup would expire at exactly 20,000 miles with no leeway. A heads up would have been appreciated. The charge felt like a Gotcha to me. I was getting it done in keeping with my oil change sticker. That’s all. I don’t like the way the company policy was handled. It has nothing to do with Ryan or the service people in Greece. My issue is about advance customer communications. I would like to know these things in advance if possible. You text me about a lot of other things. Having to pay for something I thought was a routine covered service annoyed me because I live on a fixed income and costs for everything have doubled recently. That’s all. I don’t like Gotchas.

Best bang for the buck. Styling and looks very nice. Strong puller, great carrying abilities. Awesome off-road capabilities. Would recommend this truck to be the one to decide on.

Lindsey matches up a new 2500 that matched our needs. Excellent buying process, quick easy and no hassles!! I would buy again here, they made it smooth and easy!!

Purchased a 2022 Laramie, RWD, Hemi 5.7L, Crew Cab with 21,000 miles. Other than no nav system, the truck is pristine. I am the 3rd owner; the other two maintained it beautifully. This V8 gets better city/hwy mileage than my for V6, 4x4, Crew Cab Nissan Frontier. I am most please with this vehicle!

My wife and I have over 50 years of customer services and operation experience combined. We tend to think we have a adequate grasp of quality service and operations. Our recent purchase was quite impressive. We made a purchase and decided to wait for the delivery so we were at the dealer for a few hours. At all times their team kept us informed of their progress, they always clearly and promptly answered questions and exceeded our expectations several times. The facility was very comfortable, clean and easy to find what you need. All of the employees genuinely seem happy and greeted us for the few hours we were there. We will buy from West Herr again!

I'm original owner sence 2018 when I purchased tge 2019 rebel, crew cab, 4wd 5.7 hemi. I now have 35k miles and have to say this truck has been the best truck I've ever owned. I've owned several in 45 years but this is my retirement best truck. The ride is phenomenal on road and off road. Plenty of HP, pulls well and most reliable. The stock tires duratrac by goodyear make a good ride but not as good in wet roads. Leather interior, heated auto seats, large GPS screen are a good touch by dodge. I've been tough on the factory coated bed liner and no ware showing. It's a tough fun to drive truck.

Have bought several vehicles from this dealership. Service department has been very good. Will most likely make my next purchase here. Recent repairs were completed ahead of schedule. Very helpful staff

I've now had 3 2015 or newer Ram 1500's. I tend to out between 30k to 35k per year on my trucks, and I have had almost no issues with any of my Ram 1500 pickups. The first one and the one I am currently driving both had 5.7 liter Hemis, and the middle one had the 3liter turbo Eco Diesel. The last 2 have been Laramie editions with the first being a Big Horn edition. I have nothing but high marks to give these trucks across the board. Power-great Exterior styling- great Interior (especially the Laramies) - Stellar Reliability - great I think they are easily the best value and best looking trucks on the market.

Very helpful and I really liked the truck, but the dealership was just too far from Colorado.

I bought mine used. It had about 40k miles on it. I got a steal of a deal price wise. That being said. It drives smooth. Has all the power i need to haul and tow for work and life. Also plenty of room for hauling around family. I have had no complaints. It’s everything i was looking for in a vehicle. Ironically it is not the color I normally would buy. But even my particular wife loves the color and looks combination. She drives it as much as I do. I can’t say the same about her car. But, i am not a huge car person. One final thing. I am thoroughly impressed with the fuel consumption. Would recommend this vehicle (the big horn edition) to anyone.