Used RAM cars for sale near University at Buffalo, NY

Having looked online for another vehicle we came across what we looking for at Orleans Ford and decided to drive up from Rochester to take it for a drive. Yes we could have bought a car locally, but there was a bit sticker shock pricing locally when comparing similar cars. As such we drove up, drove the car and there were no hidden surprises in making the deal. As such we bought it on the spot. Although Orleans Ford may not be as flashy as other dealerships in Rochester their attention to customer care in answering questions was a huge win for them! As to a flashy dealership, well all I can say is....I'm not driving the dealership home I'm buying a flashy car at a reasonable price that counts. So if your looking for home town car dealership, pricing and customer care do yourself a favor give Orleans Ford a call....its well worth the trip!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.

I purchased many different trucks over the years and landed recently on my new to me 2017 Ram Laramie 4x4. It does everything well and tows like a semi 5.7 Hemi with 3.92 rear gear and the 8-speed transmission.

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

Mike and the team took care of me. They turned a bad situation in to a positive one and I am truly thankful for that!

The car does not drive well when there is snow on the road. And the tech did not reset the car when I had the oil changed.

I bought my 2017 Ecodiesel in April of 2018 at a significant discount from MSRP due to "Dieselgate" with VW and then modified software on these. They were held up for months so that the software could be corrected, so by the time they were available for purchase there was a massive overstock on them. With the complete re-design for the 2019 models, dealers were looking to get these moved out and offered big incentives to do so (up to $20,000 off). There have also been some recalls for a few things, but nothing that has seemed to go wrong on my vehicle, but I took it in to get everything addressed for the recalls. That being said, I haven't had any issues with the truck not working at any time and it is one of the most comfortable riding vehicles I've owned, especially on longer trips. The little diesel engine gets excellent milage on the freeway (about 28 mpg) and about 20 around town. Seats have coolers and heaters, the steering wheel also has a heater, auto start, good lumbar support, a nice sound system, "Millenium Falcon" style ice boxes under the rear passenger floor spots, and a lot of other features that even new trucks don't have. Plus I am not having to "rent" services that came in my truck like a lot of new vehicles force people into. It hauls what I need it to haul, tows what I need it to tow, and drives where I need it to go. Does what a truck should and with comfort to boot.

Excellent customer service, Comfortable waiting area and attentive staff! Waiting area offers refreshments and a t.v. in a seperate area from the sales floor. Everyone is attentive to customers.

Purchased in 2023, new. Had to go back one year to find one without e-torque. Test drove & didn't like it. Right now I have 30,000 trouble free miles on it. I just hope my luck with that last. I have been a GM owner all my life, with two Fords threw in which didn't impress mr at all. I was dissatisfied with my 2010 GMC so I decided to try Ram. I bought a 2017 Bighorn with the 3.6 V6 & was totally happy. 70,000 trouble free miles. I planned on keeping that truck much longer, but, at my age, decided to give it one more shot, so i bought the 2022 with the 5.7 V8. Didn't need the xtra power but decided I'd go for broke. I'm 82, so I'm planning this to be my last truck. I have owned pickups only since 1967, never had any use for a car.

Amber kept me updated on the progress of the repairs on my truck. Friendly staff. Very nice loaner vehicle to drive while mine was in for repairs.

I got hit in a snow storm and pushed into oncoming traffic then hit by a 60,000 lbs snow plow. Truck was totaled had to be cut out of it because all the doors were stuck but I walked away with minor bruising from the seat belt. Just got my new 2026 last week. Definitely recommend for safety and 24 mpg on the highway with the twin turbo hurricane and plenty of power.

Very helpful and I really liked the truck, but the dealership was just too far from Colorado.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

Although it was a Saturday morning ..very busy.. our Salesman Dane Davidson was very helpful..and Eric and the other dealership employees made our buying experience as easy as could be....highly recommend

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

Easy purchasing process. Scott was great. Had what I was looking for, they ran numbers for me and gave me my options. Was able to send all my information to them without having to spend hours at a dealership to get things ready. When it was time to pick up my vehicle it was a smooth process of signing the paperwork and the vehicle was ready to go. In and out in 20 minutes

Dana was great..Made the whole process easy as can be.The whole staff was very friendly.

Purchased a 2022 Laramie, RWD, Hemi 5.7L, Crew Cab with 21,000 miles. Other than no nav system, the truck is pristine. I am the 3rd owner; the other two maintained it beautifully. This V8 gets better city/hwy mileage than my for V6, 4x4, Crew Cab Nissan Frontier. I am most please with this vehicle!

This was the easiest car buying experience ever. Todd was great. This dealership goes above and beyond in customer service and when they say they want to make things right, they do it. Not sure when I’ll be in the market for another vehicle, but this will be the first place I look. If you’re lucky enough to live within a few hours of Galaxy Auto, take the drive. It’s worth your time! Thanks again, Todd!!

I have the 2025 Ram 3.6 Crew Cab. I paid $45,000 for it in 2024 August. I traded my 2018 Tundra in that I only had a for a year. Major difference in power is noticable right off the bat. This Ram takes off very strange at times. Sometimes it feels like it has the power other times it doesnt want to move. I have the e-torque 3.6. The 5.7 Tundra had the power but I got rid of it because no dealer would fix it because the Tundra was spewing gas out the tank. The Tundra would only hold 12 gallons at most with a 38 gallon tank but I later found out the ECM was replaced and if I had known that I wouldnt of purchased the Tundra. You are now getring much less for you money with any vehicle. Any half ton with a v8 will cost you around $65,000 at the lowest price. This was 1 ton vehicle pricing pre-covid. These Ram crew cabs with a v6 should not cost any more than $40,000 at most. Its a very slow truck and doesnt feel like 305 HP but 280 HP realistically. The truck is too heavy for a 3.6 so that means more engine strain. The longevity of the engine will be questionable. The Ram definitely gets decent gas mileage but going uphill in this Ram you can feel the engine having to hit high rpm just to up an incline. The ride is smooth no doubt about it but these crew cabs need at least a 4.0 or 4.3 v6 to really get the job done.

It was a great experience. Very knowledgeable and my purchase was quick and easy. I would recommend them and would use them for another purchase.

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

We took our car in to get work done and they took great care of us. Nicole was amazing! Thanks for the great service. You definitely make an excellent team at Basil Ford. ♥️

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

I recently bought a 2025 GMC Terrain from Kelsey Fanning at Cappellino, and it was an outstanding experience. Kelsey was incredibly professional, knowledgeable and made the entire process smooth and stress free. I highly recommend asking for Kelsey if you’re in the market for a new car.

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Very satisfied with the service and solutions to the issues I had.thanks for your help.

Oil cooler leaks bad when tempatures drop below 32 degrees. This happens on yhe 3.6 l engines. Lots of rams leak due to oil cooler being plastic having to replace it with s metal oil cooler..$1300 to repair at shop