Used RAM cars for sale near Wales, NY

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Mike and the team took care of me. They turned a bad situation in to a positive one and I am truly thankful for that!

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

The car does not drive well when there is snow on the road. And the tech did not reset the car when I had the oil changed.

I bought my 2017 Ecodiesel in April of 2018 at a significant discount from MSRP due to "Dieselgate" with VW and then modified software on these. They were held up for months so that the software could be corrected, so by the time they were available for purchase there was a massive overstock on them. With the complete re-design for the 2019 models, dealers were looking to get these moved out and offered big incentives to do so (up to $20,000 off). There have also been some recalls for a few things, but nothing that has seemed to go wrong on my vehicle, but I took it in to get everything addressed for the recalls. That being said, I haven't had any issues with the truck not working at any time and it is one of the most comfortable riding vehicles I've owned, especially on longer trips. The little diesel engine gets excellent milage on the freeway (about 28 mpg) and about 20 around town. Seats have coolers and heaters, the steering wheel also has a heater, auto start, good lumbar support, a nice sound system, "Millenium Falcon" style ice boxes under the rear passenger floor spots, and a lot of other features that even new trucks don't have. Plus I am not having to "rent" services that came in my truck like a lot of new vehicles force people into. It hauls what I need it to haul, tows what I need it to tow, and drives where I need it to go. Does what a truck should and with comfort to boot.

I live 2 hours away from the dealership and Jay made everything incredibly painless and easy. There was no pressure, just assistance and help every step of the way!

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

It was a great experience. Very knowledgeable and my purchase was quick and easy. I would recommend them and would use them for another purchase.

I've now had 3 2015 or newer Ram 1500's. I tend to out between 30k to 35k per year on my trucks, and I have had almost no issues with any of my Ram 1500 pickups. The first one and the one I am currently driving both had 5.7 liter Hemis, and the middle one had the 3liter turbo Eco Diesel. The last 2 have been Laramie editions with the first being a Big Horn edition. I have nothing but high marks to give these trucks across the board. Power-great Exterior styling- great Interior (especially the Laramies) - Stellar Reliability - great I think they are easily the best value and best looking trucks on the market.

We had an excellent experience with Galaxy purchasing our VW Atlas. Scott was amazing to work with and Nicole was beyond efficient in getting us into our new vehicle. The team is top notch and the car was in beautiful shape and already detailed meticulously for our test drive, then washed and cleaned again in prep for our pickup. We cannot say enough good things about Scott and the Galaxy team. Would definitely recommend!

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Easy purchasing process. Scott was great. Had what I was looking for, they ran numbers for me and gave me my options. Was able to send all my information to them without having to spend hours at a dealership to get things ready. When it was time to pick up my vehicle it was a smooth process of signing the paperwork and the vehicle was ready to go. In and out in 20 minutes

My husband and I had the most amazing experience at Cappellino Chevrolet. We were looking for a truck and Caren Stevens took great care of us! She was able to locate a truck with our exact options in less than a week’s time. By week’s end we became proud owners of a 2025 Chevy Siverado 2500. Buying a new vehicle with such ease makes us want to recommend this dealership to anyone interested in purchasing a new or used vehicle. We were treated so kindly by all the staff and we can’t say enough about honest pricing. This dealership and Caren went above and beyond to create a very stress free vehicle purchasing experience. We will definitely be back when it is time to trade in for a new truck!!

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

Bought it new and have not had any warranty claims 40 k miles today. Family enjoys the comfort of the interior. Performance and fuel economy exceeded my expectation. I definitely would purchase again.

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

Always a pleasant experience. Super friendly staff. Took my jeep there for years for oil changes. Never pushy, no sales pitches just great service .........y

My first truck after doing lots of research. Love the ride and room in it. My wife likes the ride and how high you ride to see ahead. More affordable then the other brands out there. Palmer Dodge was great to deal with.

Bob was awesome! Very detailed and helpful throughout!

Love the truck But, why in the world does Ram not offer the advanced safety group (adaptive cruise, in lane guidance) and the 4 corner air suspension in after sale install kits? At this time: there are 4 - 2023 ecodiesel Rams equipped with advanced safety tech group in the ENTIRE country. There are 3 equipped with air ride. Why isn’t this more widely available?

Have bought several vehicles from this dealership. Service department has been very good. Will most likely make my next purchase here. Recent repairs were completed ahead of schedule. Very helpful staff

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

It is always a great experience whenever work needs to be done. Easy to schedule, very helpful service department and prompt completion. Great communication throughout! Thanks

Although it was a Saturday morning ..very busy.. our Salesman Dane Davidson was very helpful..and Eric and the other dealership employees made our buying experience as easy as could be....highly recommend

This is my third Ram 2500 diesel. I have the Laramie level with the Level A group. The ride is very good for a truck especially a 3/4 ton, quite enough to have a normal conversation. I traded a 2023 Silverado LTZ for this Ram. There was no comparison in the solid closing feel and noise of the doors and the overall much better quality of the interior. The seats are comfortable for long trips. What can you say about the Cummins diesel that isn't already legend. It pulls like crazy, acceleration is good, my fuel mileage is 18.9 mpg with 80% suburban, 20% highway. I've had zero issues and don't expect any. Yes, I would buy another one without hesitation.

Gary’s the man! Walked me through the process and delivered as promised. Keep up the amazing work!!

This is about my 7th Ram, and it does not disappoint. Excellent fuel economy, quiet, very smooth and comfortable. I have 60,000km and zero issues.

Excellent customer service, Comfortable waiting area and attentive staff! Waiting area offers refreshments and a t.v. in a seperate area from the sales floor. Everyone is attentive to customers.

Purchased in 2023, new. Had to go back one year to find one without e-torque. Test drove & didn't like it. Right now I have 30,000 trouble free miles on it. I just hope my luck with that last. I have been a GM owner all my life, with two Fords threw in which didn't impress mr at all. I was dissatisfied with my 2010 GMC so I decided to try Ram. I bought a 2017 Bighorn with the 3.6 V6 & was totally happy. 70,000 trouble free miles. I planned on keeping that truck much longer, but, at my age, decided to give it one more shot, so i bought the 2022 with the 5.7 V8. Didn't need the xtra power but decided I'd go for broke. I'm 82, so I'm planning this to be my last truck. I have owned pickups only since 1967, never had any use for a car.

Very satisfied with the service and solutions to the issues I had.thanks for your help.

Oil cooler leaks bad when tempatures drop below 32 degrees. This happens on yhe 3.6 l engines. Lots of rams leak due to oil cooler being plastic having to replace it with s metal oil cooler..$1300 to repair at shop