Used RAM cars for sale near Wales, NY

Great customer service. Repairs done in a timely fashion. Everything was explained prior to being done. Nothing unnecessary was done. I was able to either stay at the place or be taken home.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

NY State Inspection, oil change, and tire rotation. As usual, everything went smooth as silk. Very pleased with the service department again. They always treat me as if I was special. Makes it a pleasure to visit.

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

The Joe Basil dealership family includes a Classic Car dealer. I have purchased 2 classics from this dealer. Both vehicles were transported to Texas with transport worked into the deals. Both cars were bought site unseen - first time to ever do that for me! Sight unseen was quite nerve-wracking for me. Both vehicles exceeded my expectations and have been a pure pleasure to own & drive. My sales rep was Nick for both vehicles who was easy and up front to deal with. I will use Nick again on any future purchases, I continue to watch the Basil website for any other must have classics! Buy with total confidence!!

Great overall performance on the part of Joe Basil Chevrolet,service advisor Mike Witmer was knowledgeable and delivered the car as promised.

I bought my 2017 Ecodiesel in April of 2018 at a significant discount from MSRP due to "Dieselgate" with VW and then modified software on these. They were held up for months so that the software could be corrected, so by the time they were available for purchase there was a massive overstock on them. With the complete re-design for the 2019 models, dealers were looking to get these moved out and offered big incentives to do so (up to $20,000 off). There have also been some recalls for a few things, but nothing that has seemed to go wrong on my vehicle, but I took it in to get everything addressed for the recalls. That being said, I haven't had any issues with the truck not working at any time and it is one of the most comfortable riding vehicles I've owned, especially on longer trips. The little diesel engine gets excellent milage on the freeway (about 28 mpg) and about 20 around town. Seats have coolers and heaters, the steering wheel also has a heater, auto start, good lumbar support, a nice sound system, "Millenium Falcon" style ice boxes under the rear passenger floor spots, and a lot of other features that even new trucks don't have. Plus I am not having to "rent" services that came in my truck like a lot of new vehicles force people into. It hauls what I need it to haul, tows what I need it to tow, and drives where I need it to go. Does what a truck should and with comfort to boot.

Mike and his team in service are amazing. Great at getting you on even when they are busy, always fair and keeps you informed with what is going on

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

Very great service, never have a problem getting my appointment or service done . Very nice people to deal with.

I've now had 3 2015 or newer Ram 1500's. I tend to out between 30k to 35k per year on my trucks, and I have had almost no issues with any of my Ram 1500 pickups. The first one and the one I am currently driving both had 5.7 liter Hemis, and the middle one had the 3liter turbo Eco Diesel. The last 2 have been Laramie editions with the first being a Big Horn edition. I have nothing but high marks to give these trucks across the board. Power-great Exterior styling- great Interior (especially the Laramies) - Stellar Reliability - great I think they are easily the best value and best looking trucks on the market.

Great company, honest and trustworthy. Always there when needed. Very knowledgeable and fair pricing. Definitely my garage/dealer of choice.

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Fantastic service as always. Jason Vitez the service manager is a professional, courteous and knowledgeable, a pleasure to work with. I would recommend, and have, to all friends and family

Great experience overall! My third time buying a vehicle from them. I will not buy anywhere else!

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

Although I didn't purchase a vehicle from Bobert Basil GMC ,they were easy to deal with and very accommodating. I would definitely select them in the future should the need arise.

Bought it new and have not had any warranty claims 40 k miles today. Family enjoys the comfort of the interior. Performance and fuel economy exceeded my expectation. I definitely would purchase again.

Great service, excellent techs and great front desk service , went in for a oil change and tire rotation, service was prompt they told me it would be a wait it was no longer then 30 minutes before my car was pulled in

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

Jamie was pleasant. Lounge area is comfortable and warm. Waited 1.5 hours for an inspection which did seem way too long for a morning appointment on a Tuesday.

My first truck after doing lots of research. Love the ride and room in it. My wife likes the ride and how high you ride to see ahead. More affordable then the other brands out there. Palmer Dodge was great to deal with.

My third CR-V from them. Always treated with respect both in sales and service

Love the truck But, why in the world does Ram not offer the advanced safety group (adaptive cruise, in lane guidance) and the 4 corner air suspension in after sale install kits? At this time: there are 4 - 2023 ecodiesel Rams equipped with advanced safety tech group in the ENTIRE country. There are 3 equipped with air ride. Why isn’t this more widely available?

I worked with Mike Walko. He was friendly and knowledgeable. Had my new 2021 to me jeep compass in two days. I would definitely work with them again.

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

My experience was great! Corey was able to make the process quick and found exactly what I was looking for! The entire process from start to finish was great!

Easy appointment Took my concerns asked me if I wanted to wait for my inspection I had another stop to take care of came back in 21/2 hours work was completed no issues found fast and well reasonable

This is my third Ram 2500 diesel. I have the Laramie level with the Level A group. The ride is very good for a truck especially a 3/4 ton, quite enough to have a normal conversation. I traded a 2023 Silverado LTZ for this Ram. There was no comparison in the solid closing feel and noise of the doors and the overall much better quality of the interior. The seats are comfortable for long trips. What can you say about the Cummins diesel that isn't already legend. It pulls like crazy, acceleration is good, my fuel mileage is 18.9 mpg with 80% suburban, 20% highway. I've had zero issues and don't expect any. Yes, I would buy another one without hesitation.

This is the second car I bought here. Once again it was a great experience, beautiful car and easy transaction.

This is about my 7th Ram, and it does not disappoint. Excellent fuel economy, quiet, very smooth and comfortable. I have 60,000km and zero issues.

Fast quick and effective. Went to 3 stores before theirs and theyre the only ones that found, diagnosed and fixed the problem. Enjoyable waiting room and price was reasonable

Purchased in 2023, new. Had to go back one year to find one without e-torque. Test drove & didn't like it. Right now I have 30,000 trouble free miles on it. I just hope my luck with that last. I have been a GM owner all my life, with two Fords threw in which didn't impress mr at all. I was dissatisfied with my 2010 GMC so I decided to try Ram. I bought a 2017 Bighorn with the 3.6 V6 & was totally happy. 70,000 trouble free miles. I planned on keeping that truck much longer, but, at my age, decided to give it one more shot, so i bought the 2022 with the 5.7 V8. Didn't need the xtra power but decided I'd go for broke. I'm 82, so I'm planning this to be my last truck. I have owned pickups only since 1967, never had any use for a car.

Friendly, knowledgeable, and fair succinctly describe my experience. It was a five star experience for sure. They took me in early and serviced my Jetta quick. Thanks for putting the customer back in customer service.

Oil cooler leaks bad when tempatures drop below 32 degrees. This happens on yhe 3.6 l engines. Lots of rams leak due to oil cooler being plastic having to replace it with s metal oil cooler..$1300 to repair at shop