I want to thank Hector for his knowledge and friendliness in my buying experience. He took the time to go thru everything and also took the time to call back after the sale. I would recommend Hector to anyone that is looking for a new car
Purchased a Grand Cherokee Summit last year and wintered in Arizona for the last 10 years. Staying in New York this year and really wanted snow tires installed before any inclement weather. The Friendly staff had them ordered and installed the next day!
Freindly. Lol. Sales person and sales manager worked hard to earn my business. I required detailed specifications for specific job truck is to perform. Price conscious they met me on every level. Made buying process easy. I did not buy right away. And the sales team waited without pushing but kept in contact until time was right for me
No pressure. Honestly wanted to make my experience awesome which my husband and I had. sold us a beautiful car that was a great price and so worth the cost. Everyone that has rode in the car/drove it/seen it thinks it is awesome!
I have dealt with this place for over 20 years they are the most Fair honest people that I know. John and Charlie bend over backwards to put you in a new vehicle there's nothing they wouldn't do to help somebody. Some of these bad reviews are ridiculous Chilson Wilcox is the place to go.
As a woman, I've found that there are times the car salesmen deem you as unintelligent when it comes to cares because you are a woman. This was NOT the case at Chilson Wilcox. Charlie was pleasant, informed, helpful and just a delight to work with. I will DEFINITELY be doing business with them in the future.
Take everything you know about used car dealerships and throw it all out the window. This is the best car buying experience I've ever had. Chris and his team provide a great selection of used vehicles at reasonable prices and incredible levels of service. After my vehicle from a different state was hit by a driver under the influence (an entirely separate story), his team helped me find a great vehicle, helped me with NY insurance contacts, helped me with the paperwork, serviced the car with a check up and a full inspection, gave me a ride home, and even delivered the vehicle to my workplace. Highly recommended!
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