Used cars for sale near Rapids, NY

These guys were awesome to work with! I live 3 hours away and they made the transaction as easy as possible. Had the deal done before I drove there. Nice dealership and super nice people! Helpful! See Josh for your needs! He was awesome!

Our Rouge has a sunroof. In Spring pollen collects around sunroof and clogs hoses which causes water to leak onto passenger seat. A LOT of water we have had to get it to nclogged several times It is rather frustrating Is this a recall situation?

Customer service personnel is outstanding! They really care. They kept me in the loop. They made sure that everything was done to my satisfaction. Being handicapped, they also made sure that my vehicle was easy to get to when it was finished.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Mike and his team in service are amazing. Great at getting you on even when they are busy, always fair and keeps you informed with what is going on

I had a base 2018 LT for just over 4 years. I bought it used off a lease buy back. I loved the truck, and if I didn’t end up needing a bigger back seat, for car seats, I’d probably still have it. I thought the ride was bouncy, almost too bouncy. I had no issues mechanically. The antenna was stuck and I marred it up trying to replace it. And the sunglasses holder started falling. The tpms sensors failed. But no big issues. That’s why I give it 4 of 5.

Basil service has been great to me. I have bought quite a few cars from them. Any time I need service they go out of their way to make sure everything that is needed is done right the first time. Could not recommend higher!

Great truck, I have no issues with this truck. Occasionally the Snyc screen freezes up. Acceleration is excellent. Highway MPG is 23 Local is around 12 mpg. Mixed City Highway is 15 mpg

I have had the best experience since buying my Jeep from crazy cheap cars. I drive almost an hour anytime I need service because of their good prices, communication and honesty!

I bought my 2020 with 36k miles a couple of years ago and I now have 60k miles of trouble free very enjoyable driving. It was expensive, but worth every penny. The ride is so quiet and comfortable my wife and I prefer traveling in it instead of our 2018 Acura MDX which we also love. The 5.3 V8 has plenty of power and towing ability. The multi-function tail gate is genius, I hope to never be without one again. We so enjoy all the bells and whistles, especially the wireless phone charger. So glad I bought this truck!

Seemed straight forward and easy to deal with. Everyone was pleasant and all business. The car was as described, and we got the deal done quickly. I highly recommend Basil Ford.

Excellent value for the price. Do not purchase this vehicle without the active exhaust option. The fake vents are disappointing but otherwise the car is perfect.

The best place to buy a vehicle Mike de George, ken Kobe , Jim basil Jr the best in the business

I bought a GT Premium/California Special and love it. It has more bells and whistles than any Mustang I have ever owned. The Mustang is well insulated and is a solid vehicle.

I am a person that gets so stressed just thinking about car dealership. Crazy cheap cars made it so easy. Was not stressed at all we worked with Tony he has honest. Help through the whole process no pressure. It is nice to have someone help me feel comfortable with my decision. Tony is down to earth, felt like family just talking with him. You can't go wrong with Tony. ❤️

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

I live 2 hours away from the dealership and Jay made everything incredibly painless and easy. There was no pressure, just assistance and help every step of the way!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

This has been the most stress free experience I’ve ever had buying a car at a dealership. Tiana and Joanie had me on my way with a good price in no time and I love my Escape. Well worth the trip out from Rochester. Will recommend to friends and family.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

I have bought all my vehicles there for the past 15 years and had all of them serviced there as well. They are great to deal with. I wouldn't go anywhere else. They care about their customers.

They are surprisingly roomy for a small sports car, and a relatively tall person can drive one with ease. The suspension in the small block cars is actually very good and the ride is nice. the car is quick and fun to drive with the T-Tops of on a nice day.

Orleans Ford is my go too dealer. I bought 3 new trucks and 1 new car. Very satisfied of sales ,service and management. Just picked up another new 2024 F350 Lariat, Sam Busch was My Salesman. The man is very knowledgeable of the products they work with. Also the service department is the only place that I bring my trucks for my maintenance they do an excellent job. Thank you Orleans Ford for making my truck trade-ins easy. Bill Kessler , Newfane Ny.

I just purchased the 2024 rapid red turbo. I love the mode change and it has that great sound as you pull away from others. Great take off and smooth ride. The only negative and it is very slight-- it that it is difficult to change the temp, and my Sirus does not have all features. This is my 4th mustang, with my first being the very small box shape. Every model gets better

Excellent service from start to finish. Great price wonderful customer care and service from telephone call to In person visit as well as the follow up

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

I went for an oil change and was happy with the service. Workers are friendly and pleasant to deal with.

Love this truck's features and look! Only criticism is leg room in backseat! Other than that, it is a great truck that will hold its value and build equity well! 9.5/10

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

I purchased 2024 Lincoln Navigator few weeks ago. After researching the Mercedes GLS 450, BMW X7, Audi Q7, my intention was to purchase the Mercedes GLS 450. On the day to make a decision, I decided to test drive the Lincoln Navigator. Once inside the Navigator, the interior space, materials, and comfort immediately put the brakes on the Mercedes. The seats for the driver and passenger were the most comfortable I'd sat in (30 way adjustable). The amount for wood detail, gave the cabin a rich feel. Lincoln's decision to keep buttons and nobs to control basic functions like climate control, music volume and seat comfort like heating and ventilation were a real plus. The trend recently is for auto makers to use larger digital touch screens to control many if not all the functions in the car. ( Range Rover sport, Telsa SUV's). The second row captain chairs with the center consul felt more like a lounge area, plenty of room. The main difference between the cars I evaluated was the ride. I found that I liked the higher and larger driving presence on the road. I will say the Mercedes GLS had a smoother ride and the BMW had a more agile driving experience. However , the independent suspension system with road anticipation technology in the Navigator provided a smooth and comfortable ride. The technology on board the Navigator make driving this full size SUV very easy. At the end of the day, I realized, I wanted a comfortable, spacious, well appointed SUV, and Lincoln Navigator "checked" all the boxes.

Orleans ford gave my wife such a great deal on her trade in she ended up purchasing a 2025 f250 roush. Loves everything from the good deal on the trade in, our sales person Richie and we have been buying trucks thru Orleans Ford for years and there service team is outstanding too, very little issues over the years but always in and out problem resolved. For some of the nicest trucks around and normally plenty of trucks to choose from.. New or used great place we'll be back again.

BASIL Ford, they have been consistent in customer service for all 10 years I've shopped there. After a call to Mike he was ready to help when I arrived. I don't waste time at other dealerships. They had my car on the road the next day. Yes, this is my "go to" place. Thank you, Annie

Great looking and driving car. Comfortable yet performance driven. Stands out amongst all others. Best vehicle in segment I have driven. Absolutely love this car.

I was very pleased with all the people I dealt with. Fast responses from the emails I sent too. First time at this dealership. Will definitely recommend others to go there.

Since I've owned it, so far so good. I like my truck and I appreciate it everyday. A little bit of shaking in the steering at high speeds but I'm not concerned with it. Overall, pretty great.

Having looked online for another vehicle we came across what we looking for at Orleans Ford and decided to drive up from Rochester to take it for a drive. Yes we could have bought a car locally, but there was a bit sticker shock pricing locally when comparing similar cars. As such we drove up, drove the car and there were no hidden surprises in making the deal. As such we bought it on the spot. Although Orleans Ford may not be as flashy as other dealerships in Rochester their attention to customer care in answering questions was a huge win for them! As to a flashy dealership, well all I can say is....I'm not driving the dealership home I'm buying a flashy car at a reasonable price that counts. So if your looking for home town car dealership, pricing and customer care do yourself a favor give Orleans Ford a call....its well worth the trip!

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

Very fast this time!! The time for my service greatly Improved from last time. I really appreciate how fast the oil change and inspection was done.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.