Used Rivian cars for sale near Kettering, OH

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

This is the most ridiculous vehicle that I've ever owned by a wide margin, and while you can find a car that beats it in one category, taken as a whole, there is no close second for this Swiss Army Knife truck. You can take your lady to a black tie event in style, then load it up for some serious offroading and camping deep in the backcountry. My son's favorite feature is how it handles off-road, despite the modest tires; we often pass bigger traditional ICE off-road vehicles. If you are looking for a commuter, there are better value luxury EVs, but if you want one vehicle that does it all well, this is it. As for downsides, the top of my list is the servicing model. As a small company, you need to schedule far out. No calling to get a same-day or same-week service appt. like a legacy company with multiple local dealers to choose from. Luckily EVs in general don't need to go into the shop often.

Appointment was met on time and work was done professionally but cost was very high.

The whole experience at this dealership was great! I was contacted quickly when I inquired about the car I was interested in. Arrived to test drive the vehicle which was waiting for me already warmed up. Sat down with the salesperson, Andreas, to discuss how I wanted to handle this purchase. Andreas got everything set up, so when I came back to pick up my new car, the process was very simple and took less than 1 hour. The best car buying experience I've ever had, thanks!

I originally ordered an R1S in Jan 2021 and waited nearly 3.5 years for it to be ready. When they first opened up test drives I nearly canceled my order due to the ride quality of the early builds. However, once it became time to take delivery, the software improvements drastically changed the character of this truck. It honestly sealed the deal given how much better it was, and there was yet another release to address ride quality after delivery which turned this into an extremely comfortable vehicle—on par with the X7, Q7, etc… The air suspension is truly a boon to the capabilities and ride quality as well. Ride quality aside, the performance is unbelievable both in terms of handling and acceleration, especially given the size and weight. On top of that, the ability to go from sport mode and a 3s 0-60 to off road mode with nearly 15” of ground clearance really puts this vehicle in a league of its own. The interior quality is very good, especially compared to Tesla, but not quite luxury-level, though all the details still make it feel special. There are a few rattles here and there, but nothing too out of the ordinary, and all the materials feel nice. Additionally, the range is dead on, and I usually get 2-3 mi/kwh, which is great for a 7000lb suv. In terms of the footprint, the vehicle is both agile and easy to maneuver, yet has tons of interior space and storage. The glass roof really adds to the openness as well, and the heat in the cabin from it hasn’t been bad comparatively. The one gripe I do have is that the suspension is very noisy, and there’s not any remedy for that. Gen 2 is far quieter, but all in all it’s not a deal breaker given how capable and versatile the vehicle is. All the pieces of this vehicle combined really make for such a special package, especially given that they’re still in the early years and not ubiquitous (yet). This is my 9th car and I’ve had many BMWs, a Tesla, and a M-B, yet this one always makes me smile every time I see it and get to drive it. It truly feels like a remarkable machine (and is incredibly fun too).