Used Rivian SUVs for sale near Wayne, IL

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I originally ordered an R1S in Jan 2021 and waited nearly 3.5 years for it to be ready. When they first opened up test drives I nearly canceled my order due to the ride quality of the early builds. However, once it became time to take delivery, the software improvements drastically changed the character of this truck. It honestly sealed the deal given how much better it was, and there was yet another release to address ride quality after delivery which turned this into an extremely comfortable vehicle—on par with the X7, Q7, etc… The air suspension is truly a boon to the capabilities and ride quality as well. Ride quality aside, the performance is unbelievable both in terms of handling and acceleration, especially given the size and weight. On top of that, the ability to go from sport mode and a 3s 0-60 to off road mode with nearly 15” of ground clearance really puts this vehicle in a league of its own. The interior quality is very good, especially compared to Tesla, but not quite luxury-level, though all the details still make it feel special. There are a few rattles here and there, but nothing too out of the ordinary, and all the materials feel nice. Additionally, the range is dead on, and I usually get 2-3 mi/kwh, which is great for a 7000lb suv. In terms of the footprint, the vehicle is both agile and easy to maneuver, yet has tons of interior space and storage. The glass roof really adds to the openness as well, and the heat in the cabin from it hasn’t been bad comparatively. The one gripe I do have is that the suspension is very noisy, and there’s not any remedy for that. Gen 2 is far quieter, but all in all it’s not a deal breaker given how capable and versatile the vehicle is. All the pieces of this vehicle combined really make for such a special package, especially given that they’re still in the early years and not ubiquitous (yet). This is my 9th car and I’ve had many BMWs, a Tesla, and a M-B, yet this one always makes me smile every time I see it and get to drive it. It truly feels like a remarkable machine (and is incredibly fun too).

As a return customer with Mercedes-Benz of Hoffman Estates, I am very satisfied with the customer service throughout the dealership. Worked with David Bennett on my trade-in and his expertise helped me to understand and narrow down my vehicle choice. The entire Team was a pleasure to work with and they got me out the door quickly with my new GLE.

I recently had my Jeep Wrangler serviced at this dealership, and I must say it was a fantastic experience. The service representatives were incredibly helpful, and the overall service exceeded my expectations. Their professionalism and efficiency made the entire process smooth and enjoyable. I highly recommend them!

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

There is really no other vehicle like this on the road. It’s ride quality is great. It’s quiet, fast and off-road capable. The interior design of the cabin is excellent and tasteful. It’s the epitome of form plus functionality.

Agnes was very helpful through out the buying process and went above and beyond to make sure that I was taken care of during the whole purchase process. I can’t say enough that she is the best in the business and will not lead you on or waste your time.

Fast!!! Comfortable! Transform the car to you!!! Best car I have ever owned! Tons of storage! Off road in Luxury! Buy the mag charger from twraps though is my one add on to the car!

I'm so thankful to have worked with Timothy Maloney. He was super friendly and knowledgeable. He really took the time to understand what I was looking for and helped my find the car that I absolutely love!

Love this car. Premium rugged and the only vehicle like it in the electrical space. Got try it, totally worth it. And now they. Can charge on Tesla network!

Had a fantastic experience with Motor Cars of Chicago, Seraj “Raj” Abughoush was amazing to work with. He was attentive from start to finish. I am an out of town buyer and Raj worked with me to make sure I was satisfied before and after purchase. He followed up timely and walked the vehicle with me via FaceTime twice. He took me on a drive via FaceTime and even found a chip in the window and had it fixed before delivery. I will definitely buy another vehicle from Motor Cars of Chicago, they have a customer for life. The manager was also highly engaged And customer focused. I highly recommended and customer friendly. Thanks Raj and team.

The best SUV available right now, according to Doug DeMuro. It's like driving a tank and a Ferrari at the same time. Extremely capable and fast, and also green. A super interesting vehicle!