Used cars for sale near Rochelle, IL

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

Very friendly and professional staff. Facility is very clean & organized. They where very helpful in answering my questions and giving me the best deal for my car. They where very easygoing when I negotiated my out-the-door price. It was really nice to get to know my salesperson [Mathew Turczyn] on a more personal level; his outgoing, friendly, and courteous personality was really a major bonus to my car shopping experience. I would highly recommend shopping at Napleton Autowerks for anyone looking for a car & a nice car dealership experience. +Added bonus they has FREE pop & snacks for you as well.

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

Daniel was amazing at helping me buy my first car! This place is amazingly helpful and I will be back once I want a new car!!

Good car good buying process just wobbles a little at around 70-80 mph while on highway. Might just be a small alignment with only my car may not be a consistent problem.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Very professional staff. They listen and didn't try to force me to purchase useless after market products.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

This is the eleventh Subaru I have owned, the third outback; the Outback wilderness is by far the best performer of all of the others I have had. I have been happy with subarus from the first one I bought a 1978 Brat; sure wish i still had it.

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

These guys have old fashioned integrity. Great to work with and honest prices. Always a great selection of nice clean cars to choose from. Respectfully R. Pilz

New 2025 pathfinder SL premium and the remote start doesn’t work in the cold weather this winter had to always go outside and start car. Ridiculous, Went to dealer they did something said it was fine now . Next morning and mornings after that nothing. I am 71 years old owned many cars with remote starters never in my life had an issue with a remote starter until this pathfinder. I see many other people are also having problems with this. WHY IS NISSAN DOING NOTHING TO CORRECT THIS ISSUE ????

My wife and I experienced a serious overheating problem in our Santa Fe while driving from our home in Kansas City to Chicago. We found Kunes Hyundai online and were blown away by the superior service they offered. Kyle served as our service advisor, and he went above and beyond to take care of us. He patiently explained the problem, told us they had to order a part, and promised the vehicle would be done by Tuesday. When I left the facility, Kyle said he was on the phone trying to work a little magic to get the part sooner. I don't know who he called or what he said, but he worked the magic. The part came on Monday, and they had the Santa Fe fixed and back to us a day ahead of schedule! That was tremendous. We were already sold on the Hyundai, but this experience reminded us again of why we are on our third vehicle. The level of customer care is off the charts at Hyundai. And Kyle is the best service advisor we've ever had. The repairs fixed the problem and got us safely back home to Kansas City. I would gladly recommend Kunes Hyundai without hesitation. They are a five-star dealership! Check them out. You won't be disappointed! Ray Pritchard Shawnee, Kansas

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

I have been a Toyota owner for 20+ years and have been pleased with the "past" quality, reliability and performance. I purchased a 2024 Camry SE about 2 months ago and I have noticed the quality has definitely declined in the newer years lots of cheap plastic and carpet is really cheap. The under carriage plastic splash guards are a total joke! I had to remove the cheap plastic guards because they were loaded with about 10 lbs. of road gravel and dirt "not" an easy job to do to remove all the plastic clips. other than that no complaints on the performance so far. The Camry gets pretty good gas mileage for a 2.5 litre 4 cylinder sedan.

We recently purchased a Chevy Traverse and couldn’t be happier with our experience. Chad Edwards was great to work with, and the finance department had us in and out in a very timely manner. Would recommend that anyone!

As over many years Buick is in the background, however I have owned both, and the Buick outshine the Cadillac ever year. If you want to impress other 's and spend money go with the Cadillac if you want to enjoy your car buy the Buick. That said start looking at the envision on up

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Well, first thing is first. This is a great American luxury suv, problem, just that. We Americans worry too much about things we don't need and forgo things we do and thus you have most American companies especially auto manufacturers. Charge a lot but receive very little in durability but ague that it's offered at least. Precisely why the Japanese and recently the German luxury manufacturers do it better. They are not just trying to make a xxxx load of money, they actually care that their products are what they are being hyped as and stand the test of time regardless of the deepness of their customers pockets. So does the Lincoln produce a great product, Yes and No and that's a problem in this class as their asking price. For $60+k the vehicle shouldn't have any negative reviews let alone quality issues. The American car makers are an unfortunate mixed bag and leave me always expecting more. Maybe the true intent after all, planned obsolescence. Non the less I'd recommend a good extended warranty because when things fail outside of warranty, most likely it will cost more then the vehicle in the 1st place.

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Professional and Friendly Sales Team: Joe Hegglin and Michelle Mitchell. They were prepared and had the car ready for me when I was on a tight schedule. Additionally, both Michelle and Joe had fantastic follow up.

An amazing vehicle. We went with the all wheel drive Reserve II base, with 201A, jet, and dynamic handling packages. Took the price up to a tad below 84K. I love this vehicle! From it lowering itself a few inches when you walk up to it to make it easier to get in, The 30-way adjustable seats, the fantastic ride when you're driving it, and overall appearance of it, awesome! I highly recommend this!

I love my new RAM. Ryan was easy to deal with and my overall experience was kinda great and lacked the Hassel and haggle that I was anticipating.

Bought my 19 Rebel new. Been thinking of getting a new one. I can't trade it in. Still love it. Plus I love the 5.7. My wife says it's paid for keep it. She may be right for once. :)

I went to work one morning and didn’t realize I had a flat until I had other employees asking what my vehicle looked like. Once I confirmed it was unfortunately mine, I reached out to Ken Nelson who was able to pick up my vehicle at my work, put my spare on, take it to their shop, fix my tire (plugged and not replaced!), return my vehicle to my work and sent me an invoice to pay after I got off work. It was like it never even happened and they took care of all the hassle for me! Could have been a really bad day trying to figure that all out after a 13 hour shift. They have amazing customer service! And I didn’t even have to get a new tire! 10/10 recommend!

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .