Used cars for sale near Rochelle, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

My purchase history has been that of a General Motors enthusiast. My wife worked with Subaru owners; they had no complaints. Decades of commercial truck driving exposed me to witnessing the site's of too many bad accidents. The Subaru safety record has earned my loyalty.

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

this car met all my needs it has plenty of leg room in the front and back very clean adn runs great thanks again IWD!!!!

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

Got this car as part of a trade with my 2013 Chevy Malibu. It's not a bad car did have a few issues with the spark plugs that came out of nowhere. And they had to be replaced along with a few other issues but outside of that it's been a pretty reliable car that has gotten me from point a to point b. Everything works well the Bluetooth has worked wonders along with the seats being comfortable and it drives smooth.

Very friendly and professional staff. Facility is very clean & organized. They where very helpful in answering my questions and giving me the best deal for my car. They where very easygoing when I negotiated my out-the-door price. It was really nice to get to know my salesperson [Mathew Turczyn] on a more personal level; his outgoing, friendly, and courteous personality was really a major bonus to my car shopping experience. I would highly recommend shopping at Napleton Autowerks for anyone looking for a car & a nice car dealership experience. +Added bonus they has FREE pop & snacks for you as well.

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

Bought a used 2018 loaded Lusso Ti for a good price coming off a lease, in late 2021, for all the luxury and performance, it was a great deal, have had no issues, car looks great, is comfortable, and I just use Apple car play, and prefer knobs to touch screens ( it was funny to watch my son try to use it as a touch screen) can get 30 MPG on the hwy easy, but it's easy to go faster and get less. the DNA is Dynamic, Normal and Anemic, you do have to get used to the car not taking off instantly, D is OK, A not good for folks taking lefts on flashing yellows. Great ride and comfort for longer trips. and the backup warning works great!

Daniel was amazing at helping me buy my first car! This place is amazingly helpful and I will be back once I want a new car!!

I bought my 2020 Enclave new and have been totally pleased. It rides better gets better mpg smoother more quiet and a much better ‘road car’ than the compatible Mercedes and BMW company cars I’ve driven. The tranny seems to be in the best gear more often without the annoying hard downshifts. The only option I wish Buick would offer is a third seat delete… I very seldom use the 3rd seats. It would be nice if they were removable like my Rendezvous seats which offered much more cargo space without them. The excellent road manners and smooth quiet ride shortens my 450 mile trip to my daughter’s house…. And I made it there without stopping for gas! 16.3 gal to go 451 miles… on a 310hp engine. I always liked my Chevy Caprices… but this Enclave is actually better and no problems just like the Caprices.

Very professional staff. They listen and didn't try to force me to purchase useless after market products.

Overall, a well-built automobile. Over the terrible roads that exist in New Jersey, the car can be a bit harsh but stable. I am happy with the choice of model and it performs very well.

Bought all new Q5 sportback 6 months ago and its been great. Not one issue. Lots of tech and gets looks everywhere i go. I have the Prestige model.

It was AMAZING, I just remember the first time i sat in this thing and it was like LEATHER SEATS AND STUFF! It was SOOOOOO comfortable like a LEATHER SEAT! it also smelled like leather 100/10 i'd give this one i'd give it more than 6 stars if i could but i cant unfortunately :( but that leather is bussin fr! :) glad to actually be a part of this community :)

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Found a great deal on an Explorer and I knew I had to make it mine! Came to Dixon and Gigi was awesome!! 10/10 would recommend

I was searching for a specific vehicle and I found a few on cars.com. 2020 F-150 Super Cab 2.7L Ecoboost, 10 speed transmission. At first I was concerned since I've never had a truck with a small V6. I was looking for good HP and good MPG. I liked the sporty trim STX look. Great acceleration and great MPG. Much better than my previous 2006 F-150 5.4L, which was a great truck, but it was time for a change. I do recommend this vehicle if you want MPG, power, and great towing capacity.

Professional and Friendly Sales Team: Joe Hegglin and Michelle Mitchell. They were prepared and had the car ready for me when I was on a tight schedule. Additionally, both Michelle and Joe had fantastic follow up.

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

This was a great experience and Mike was awesome to deal with. There was no pressure to buy and he answered all our questions promptly

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

Let me start by saying I have the AT4 model with the Duramax 3.0L diesel. I had a 2024 Elevation with the 5.3L V-8 that I bought to pull my 22’ camper. While the Elevation pulled my camper fine it drank the gas like it was on a binge. And with a 26 gallon gas tank it seemed I was filling up every couple of hours. After one trip to Nova Scotia I knew something had to change. I pulled my camper out west to Yellowstone and back through Arizona. It pulled like a champ and fillups were a lot more manageable. Even driving the speed limit out west I still got four to five mpg better than with the gasser. I liked the Elevation but I love the AT4. Way nicer ride and great handling. I get 30 per gallon of diesel on the highway if I drive the speed limit but I got it to tow with. I added a Titian replacement fuel tank so I have 43 gallons instead of the 26 it came with.

I went to work one morning and didn’t realize I had a flat until I had other employees asking what my vehicle looked like. Once I confirmed it was unfortunately mine, I reached out to Ken Nelson who was able to pick up my vehicle at my work, put my spare on, take it to their shop, fix my tire (plugged and not replaced!), return my vehicle to my work and sent me an invoice to pay after I got off work. It was like it never even happened and they took care of all the hassle for me! Could have been a really bad day trying to figure that all out after a 13 hour shift. They have amazing customer service! And I didn’t even have to get a new tire! 10/10 recommend!

I have enjoyed my vehicle. It is comfortable and drives very well. I like the color also. It is very roomy, takes off fast and the safety features are very beneficial.

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

I bought this after going to the dealer just to look at colors. I had a 2016 Chevy 1500 LTZ that I loved. There was my down payment and took this Denali home. Only 2 options. Paint and moonroof. I thought my chevy with 3.42 gears was quick. This one goes with 3.23's. The ride is great. Fit and finish are perfect. My only complaint is this Bose/Apple play radio is not what the 2016 Bose was.

Great customer service, was wonderful working with Jessica and Moe. I will be back again.

my sixth tahoe /trade i every two years .love this vehicle/cant wait to order my 2026.not cheap but a lot of vehicle for the money comparing to others in its class

These guys are great I won't go anywhere else for sales or service. When they say they can make it happen, they make it happen.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Lamia was Amazing!! She was so friendly, personable and I walked out with the car I wanted!!!