Kyle, service writer, was very helpful and friendly. Second time we have had a vehicle serviced there and Kyle made the experience very enjoyable. He gave us helpful information on our vehicle. Enjoy dealing with him very much.
2017 Toyota Sequoia Limited Review
Works for the family
January 19, 2019
Good size for a larger family with plenty of space in the middle and back rows. Plenty of power with the V8 engine. Takes a little time to get used to driving a bigger vehicle if you aren’t used to it.
Needed to have my car inspected for a potential buyer and was very pleased with how quickly it was scheduled and finished. Couldn't be happier with sent writer Kevin at lithia dodge of Roseburg Oregon. I would definitely recommend them.
2014 Dodge Grand Caravan AVP/SE Review
Have had problems with warning lights being lit.
by Mattiej from My. Pleasant
May 14, 2019
It runs ok but , periodically the warning lights come on ( too often). It goes out before I can take the car to be checked. This is annoying.
Rated reliability 1 because I’m no longer comfortable driving this vehicle.
Dropped off Jeep while in town with a blown radiator hose after hours. Picked it up next day with both the upper and lower replaced. If one blows out the other is probably in bad shape too. My bad, had a leaking radiator replaced a while back and I should have had them do the hoses then.
2019 Ford Edge Titanium Review
2012 Ford Fusion
by Jim from Buda, TX
May 13, 2019
This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.
Body work and paint service excellent. Body shop service manager very helpful and efficient.
2019 Ford Expedition Max Limited Review
by robertjfeezor from Daytona Beach, FL
May 9, 2019
I traded in a Suburban and this has all the benefits of that size vehicle but it drives like a luxury car. I absolutely love everything about it. Perfect combination of size and comfort. The best road car I have ever ridden in.
New customer and just had routine service done so all is good. Nice facility and service writers were very pleasant.
2019 Toyota RAV4 XLE Review
Fantastic Upgrade for the RAV4
by DC from Wamego, Ks
May 15, 2019
The seats and ride are very comfortable on both short and long distance trips. Handles the wind very well. The gas mileage is great, averaging 30 mpg all round driving. The vehicle has nearly as much room as the Highlander for less money.
Everyone inbthe service department were friendly and very helpful
2012 Ford Escape XLS Review
Absolute best car buying experience ever
by Jack Schultz from Ft Collins colorado
May 11, 2019
Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.
I was there on time for my appointment, and they did the oil change in a timely matter. The service people are always very courteous and very helpful.
2010 Dodge Ram 3500 Laramie Review
Very rare 6 speed manual dually with cummins 6.7
by Leo from Phoenix, AZ
March 26, 2019
Very comfortable truck with lots of space being MEGA cab. Fun to drive with the 6 speed manual and it can tow anything you need. Truck is very reliable, it was recently dealer serviced and has six new Michelin tires. The exterior is not perfect having some small chips and dings but overall it is in great shape.
Getting my Ford Escape serviced at Lithia is always a good experience.
2013 Ford Edge Limited Review
one of the best cars I've owned
by Diogo Franco from Naugatuck
April 13, 2019
This car is very comfortable, I am very happy with my choice, it meets my needs for family use. The same has 1 USB port, 1 lighter in the front, 1 in the back and another in the trunk and the internal space is very good.
I bought a 2009 Expedition XL, limited, fully loaded in 2015. I love the car! Its so comfortable, even when all 8 seats are taken. The Heated and a/c front seats and heated back seats is my favorite feature. Within 24 hours of purchasing my car the air ride suspension failed. Lithia took the car back right away and had it fixed that same week. Two weeks later my drivers side window (pouring rain) fell off the track and would not roll up and blew the motor in the window. Again, Lithia gladly took the car and fixed it. About a month later several fuses failed. My warranty did not cover them and they set me back quite a bit, but thats the nature of buying a used vehicle, things like that come up. Kyle and Bonnie in the service department have always gone so far above and beyond to be accommodating and just genuinely kind. I dont know how much Kyle and Bonnie make but I can guarantee its not even close to what they are worth. They make an unpleasant (car repairs, blah) situation and make it bearable. I have greatly appreciated their positive, kind, and upbeat attitude every time Ive gone in there. I have to admit that I was quite frustrated with my frequent service trips for a vehicle that passed all of their mechanical inspections. I have to drive about 45minutes each way and take time off of work or have my kids miss practices. So just that extra bit of kindness from Kyle and Bonnie went a really long way with me. I vote that they need a raise!
2018 Ford C-Max Hybrid SE Review
Love the way this Car rides and great gas mileage.
by Dms31562 from Saginaw MI
February 27, 2019
I love it! I enjoy driving this car. It is so nice the way it handles. I have RA and it is a very comfortable car for me. It has a awesome ride for a smaller car. Very good on gas too. I only stop at the pump 2 times a month now. The other cars I've owned it was twice a week.
I want to thank Jon P. from Lithia for helping my husband an I get our new Jeep Wrangler ! Jon worked ever so hard An was super Accommodating with all our questions, 4 years ago my husband and I didnt have such a great experience with previous employees here at lithia , we were treated not so nicely, talked down to, and was lead to believe we would never own a new vehicle, they sent us away feeling pretty down, we called Medford lithia that same day an purchased our 2014 Jeep with no issues in less then a hour! Im happy that we were able to stay local an purchase our new Jeep. Thank you so much lithia and to Jon! Seriously though he was awesome to work with an loved the accent! Highly recommend! I would rate Jon an lithia employees with 10 stars if I could ! So happy with the experience we had! Was so nice to be treated like we were important an not just another customer. Thank you again we love our Jeep !
2011 Subaru Legacy 2.5i Premium Review
This is a very stylish car that is also safe
by Andrew from Ocean
March 8, 2019
I've only owned this car for a little over a month, but so far it has been a pleasure to drive. Four wheel drive for a sedan is always a big plus.
As my wife and I were shopping online for a car that fit our needs we found exactly what we were looking for. The problem for us was that the dealership offering the car was nearly 600 miles away in Roseburg, OR. Not knowing anyone in that community we took a chance calling the dealership. John Pepler answered with his distinct British accent and from there an immediate friendship developed. There were no sales pitches or deceptive responses. His kind approach with us was both genuine and direct. He confirmed all of the features we viewed on the website and because of the comfort we felt from his description we decided to move forward. Understanding that we were traveling from a far distance he handled all of the details and setting the car aside for us until we arrived there. John sacrificed his day off to meet me personally at the dealership. The car was everything that was advertised, the paperwork and purchase process was done in a short amount of time and we secured the car that we desired. In the process we made a great new friend in John who was personable from beginning to end. While I was there he had a couple of repeat costumers in who had done business with him before. The fact that they trust him to return for servicing and purchasing new cars speaks volumes to me. I am grateful for his time and the effort to help us feel comfortable in the investment of our new car.
2019 Ford Explorer Limited Review
Proud new owner of a Ford Explorer
by Bill98038 from Maple Valley, WA
May 14, 2019
Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.
Great people, fast service. Only qualifier: the parts for the door safety recall weren't in stock after being told they were. Been trying to get this done since November 2017. Not the dealer's fault, it's Ford not supplying enough parts for the fix. Come on, Ford. Get with the program!
2015 GMC Acadia SLT-1 Review
Good all around vehicle
by Jay & T from Monticello
May 15, 2019
This is the vehicle that we need for all that we do and how we deal with Minnesota weather. We own the AWD version and it handles great!
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