Used Cars for Sale in Smyrna, DE

This recent purchase of our 2018 X3 is our 5th BMW from I.G. Burton and the last four have been with Nate Robinson. He is polite, has a thorough knowledge of the BMW line of vehicles, is responsible and follows though in a timely manner, and has come to know what features we like/dislike over the years. He is also a BMW owner, which says volumes about his belief and dedication to the product that he sells. Thank you again, Nate, for a beautiful X3 - everyone is loving the Phytonic Blue!

I worked with Nathaniel Robinson to turn in my old lease and enter into a new one for a 2018 X3. Nate exceeded expectations in all steps of the process. His calm and highly professional demeanor is coupled with thorough knowledge about the vehicle and the steps to follow in leasing. When others needed to be consulted either at the dealership or at BMW by phone, Nate communicated clearly and followed through on every detail. He gave me clear, accurate answers to every question. He made himself available to me by phone and by text promptly addressing all my needs. Nate’s word is his bond. I highly recommend Nate and igBurton!

I’m not one to review a car dealer but for these guys, Daniel, Kurt and Rick, I will give my feedback. These guys go out of their way to structure a good deal. Daniel my sales guy is a great communicator, Kurt the sales manager tries very hard to satisfy and when signing paperwork with Rick in the finance department, he makes it easy and explains everything in detail. I highly recommend dealing with these guys, you won’t regret it.

I have had 4 to 5 BMW's, all purchased through I G Burton. All my experiences have been great! My most recent trade of my BMW convertible to an X3, has been awesome, per usual, as I would expect nothing else! My trade-in was a bitter sweet one going from the 4 series hardtop convertible, which I loved, into an X3, however, my client advisor Nate Robinson was more than helpful in selling me on the X3 and told me I would love it. He pointed out all the positive benefits of going into this vehicle. My main concern was getting into a bigger car to be able to transport more, including my family, especially my "grands." On the day I traded in my convertible for my X3, Nate spent some quality time with me and sat in my new car explaining how everything worked. It was a very informative time well spent. I tried to absorb as much information as I could. When we were done, he encouraged me to let him know if I needed to come back and go through any of these things again. He was always there for my questions followed by answers and most of all his patience, as I am sure there were repeat questions that I asked. I am a very proud owner of my new X3 and am really enjoying my new car. It has come up to all of my expectations: comfort and dependability! Most of all, I would recommend an X3 to anyone looking for a "state of the art" vehicle. The car drives beautifully. Not only has Nate been there for me, but his support and patience has been very much appreciated. I can't seem to say enough positive things about him. I feel like I am living the life!

Dennis Sinclair and Robert Gallagher were top notch in helping find the right car. Explaining all the electronic attributes. Handling the total sale. We were very pleased with them and would recommend this company to anyone.

John was awesome to work with. He was patient and made the process of purchasing our first Mercedes a pleasant one. The entire staff were great and fun .

Bruce Blake without a doubt is the best and most honest, straight forward car dealer that we have ever met. There is no beating around the bush with Bruce. He is as honest as the day is long, and has always been there for my partner and I. We have known Bruce for years, and feel like he is a good friend. Bruce makes people feel special, and that's what living is all about. He is not just looking for a quick car deal to make that commission for himself. He truly wants to help the customer find the best deal for their money, not to mention the most comfortable car for the buyer. Bruce will not attempt to talk you into something else, which I truly find appealing for a car dealer. Most of the other dealers that I have dealt with act like the buyer is stupid, and try to get over on them to get more money. Not Bruce... I have referred people to Bruce, and have never heard one bad comment from any of them, in reference to his professionalism and honesty. This is who Bruce is as a person, not just a car dealer! We just love Bruce, and pray that he sticks around awhile so we can keep purchasing Honda's from him. Aloha, Sally and Kahau

Everyone we dealt with at Martin Honda during our Honda CR-V purchase was focused on making us as comfortable as possible to make the right decision for our family and on removing any car-buying stress. They were very flexible, accommodating and attentive to my husband's mobility issues. Also, the online quote process was easy and their follow-up was excellent with the quote and appointment scheduling. Friends and family have recommended this dealership to us and we can definitely see why! Thanks!!

Just just bought me a Honda Civic type-R online. James, one of the sales managers was straight forward. Gene picked me up at the bus station. The whole transaction took only about an hour. Great price, great service, fastest car transaction ever. Highly recommend.

We landed at Martin Honda due to unexpected car trouble on 95-South during our trek from South Jersey to Alexandria, VA. Fortunately, Kyle's assistance with getting my car repaired and safe to drive again made a bad situation much easier to swallow. He was professional, courteous, and made every effort to keep me in loop on the status of the repair. He even went above and beyond in helping to work with my insurance company regarding coverage and faster timelines. The cherry on top was his willingness to help provide complimentary transportation once I was able to get back to the Newark area, saving myself and my mom a lot of travel and headache. If it weren't for Kyle's exceptional customer service and knowledge, this unexpected situation could have been much, much worse. Can't thank them enough!

Martin Honda's service department is both professional and courteous. They have been servicing my vehicles ever since my family and I moved to DE in 2013. I am particularly fond of John Bosch. He is a friendly, knowledgeable, and an informative service specialist. Excellent service! Thanks!

Ed McDowell is the best car salesman I have ever encountered. Professional, patient, accommodating, courteous, knowledgeable and most important to me RESPECTFUL and PLEASANT. I don???t think there are enough adjectives to describe the experience he provided for me. I am a very happy customer thanks to Mr. McDowell. Thank you. Jerri Tanner

After searching several dealerships trying to make the right decision for our college graduate. Martin Honda was the best fit. They took the time to find exactly what we requested in a vehicle and had patience throughout the entire process. Walt, Chris, Julian, Betty, Marty and Michael Pijuan were absolutely awesome. Thank you so much for making our daughter smile from ear to ear. Martin Honda A++.

Major repairs to brakes, spindles, cracked boots, steering unit plus replacement of filters, oil change and wheel alignment done satisfactorily on 13 year old vehicle. Had to recently return twice to fix thumping in rear brakes. Replacement rear rotor surfaces were grooved and found to be the problem. Finally remedied. The repair facility isn't the least expensive but their service and repairs are reliable. Use them for both my Explorers.

Salesman Jeff Gemmill was responsive and courteous. I had to travel in from out of state to pick up the dump truck, and Jeff picked me up from the car rental agency where I was returning my rental car. Throughout the process, Jeff took time to answer my questions. The paperwork was all ready to sign when I arrived.

Colleen was a pleasure to deal with. I would ask to deal with her again in the future. she was very informative and knowledgeable about the vehicle we were looking at.

We purchased our 2017 F 150 from BAYSHORE FORD and they did the door latch recall so when my daughter's Mustang GT needed to have the air bag recall done we chose to have it done there also .

Excellent. Kevin was very patient with me while I considered the Platinum vs. the Sport Explorer. Bayshore was the only dealer that had the Platinum, the Sport, an XLT, and a Limited for me to compare that day..

Kevin, our sales rep., was extremely helpful with the purchase of our Ford Edge. He took great care of us and took time to go over our vehicle and all its' features.

Very professional & pleasant, since this is now my 10 th. new vehicle purchase from Bayshore Ford they knew my trade in car was well maintained & offered top trade in dollar. Patricia Sankus is the salesperson who's professionalism is outstanding.