My wife was in need of a new car and we visited with Caitlyn at Cumberland KIA. She recommended a 2018 Soul due to the rebates and other incentives and working with management made the numbers work out for us. We bought.
I honestly cannot say enough about the WONDERFUL service we received from Jennifer, Glenn, Luke, and Jordan at Cookeville Hyundai. From the time that I called to inquire on my daughters vehicle to the time that the it was delivered to our house (YES our house which is nearly 100 miles away!!!! ) the service was spot on. We bought used and they were so friendly and accommodating that I expected unwelcome surprises when the car got here but that was not at all the case. It is 5 years old and looks ABSOLUTELY brand new!!! Five stars is not high enough to rate this team!!!
Fell in love with a used Kai Soul. Doug and Michael made the buying and loan process and overall experience that was the best ever! Effortless! They also give the lifetime oil change but even better, still under Kia warranty. They will drive it themselves to Kia and give me a loaner. The best car experience in my 70 years!! HIGHLY RECOMMEND THIS 3RD GENERATION DEALERSHIP AND PEOPLE.
Computer showed r.r. tire going flat while driving in Crossville. Made it to service dept. Kevin says No Problem. Tire fixed, (screw) and my Wife and I are on our way. While waiting for repair they even stored our perishable groceries in their Company refrigerator. Now that's Customer Service! Our sincere thanks to one and all at Dave Kirk Chevrolet.
A regular scheduled service was performed in timely manner by professional, technically skilled, personable service team members. Scheduling, time estimates on progress, completion, were shared effectively and fully. Full scope of needed information about next needed service and in answer to all questions.
Pleasant Experience with a Professional Dealership
by CCSAND - FFG, TN from Crossville, TN
November 22, 2017
Very professional & personable staff. Work was professionaly accomplished in a timely fashion and the wait time was very pleasant at the Dave Kirk Dealership. We consider your Dealership our primary facility for repairs and new vehicles when the time comes. Thank you and your staff for a job well done.
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