Used 2023 Subaru Ascent for sale near Cary, IL

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

This is my 4th Subaru and my 2nd Ascent. Overall it is a superb vehicle with minor issues in my view. The Driver Monitoring function is basically annoying. Either it disables itself or doesn’t alert at all (I’m always wearing sunglasses). The infotainment screen, at boot up, is agonizingly slow with some improvement after a couple of minutes. I assume that it is a processor issue. The front camera switch is in an awkward position (on the center console). It should be on the steering wheel or an icon on the screen. Acceleration is very good, brakes and steering as well. It is very quiet. Visibility is outstanding. All of the safety features are major pluses. Seats are very comfortable.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

The safety feature saved us before we had 100 miles on the car. A van ran a stop a sign and the automatic braking stopped us 6-12" from being broadsided. Van was going 30 - 35MPH so it was great that we were saved by that.

Great service, able to find a peculiar lingering issue , prompt update with the service status Thank you

This is my second Subaru Ascent. My first was the 2019, and when it came time that my son needed a car, we decided to pass that one on to him since I drive a lot and it had almost 100,000 miles on it. We went out and test drove other SUV's, and after doing so, decided on getting another Subaru Ascent because of how much I enjoyed the first one. The 2019 recall kinks seem to have been worked out in the 2023 model. What I can say about even the 2019 though is that the manufacturer stood behind the items that needed to be fixed, even replacing my whole transmission when the recall patch did not work correctly. We are now a Subaru family.

Mario and Rick were beyond helpful with my purchase. Mario was very knowledgeable and easy to work with throughout the entire process.

Every one I met here were extremely nice and very welcoming, they answered every question I had and I would definitely recommend this place for vehicle shopping.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Great sale. Thanks to Jim Baranski. Great knowledge on the car we purchase. Answered every question we had. Great atmosphere in the place.

The entire staff was friendly and relaxed. Pete M shared a lot of information with enthusiasm. He listened to me and found a model and trim package that had everything I wanted. Will R made sure I understood the warranty options and how to use all the features on the dash. He encouraged me to call or stop in if I had questions as I got settled in to my new Crosstrek. Buying a car can be overwhelming, but the folks at Napleton made it a fun experience!

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

My experience at Grand Subaru was grand. They did my oil change and checked my car for weaknesses. My Crosscheck passed with flying colors. My car is 10 years old and was the first hybrid back in 2016. When I received my color it was cleaned inside and out. I loved it!

David Fitzmaurice was our sales rep. He was informative, helpful and worked diligently to make us happy. A good place to shop and negotiate.