Used Subaru Ascent for sale near Timberlane, IL

Great service again. I have always had great service at Janesville Subaru. A little heavy handed on trying to get me into a new car.

First Subaru ever. Got the Ascent Touring onyx. Fully loaded. The handling is great. I love the all wheel drive. It is much zippier than my Toyota Highlander Hybrid. For the money, the safety equipment, and extras are worth it. I LOVE the auto vehicle hold! Never knew I needed it until I had it. I miss the mileage of my hybrid, but the amount I drive it is not too much of an overall ownership cost difference. The center counsel system is slow to react sometimes, and would like physical buttons. Otherwise I love the large screen. Happy that the shifter is actually a shifter not a button or knob. Love the rear view camera, and surround cameras for parking are good. App, is better than most, and facial recognition is great for seat, mirror adjustments and lifetime gas mileage!

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

We were looking for a Toyota Highlander for many months and when we found one at Janesville Subaru, we were very excited. However, after reading some of the reviews we were hesitant. Happily, all of our reservations disappeared after speaking with Jeff, the GM and working with Michael the sales person. They alleviated all of our fears and were wonderful to work with. Excitedly, we drove home with a beautiful 2019 Toyota Highlander.

7th Subaru for this Alaskan. This is the best I’ve ever had. Bought the Touring edition, new, & still blown away by the rig. Tested out with a cross country camping trip & comfort, adaptability, utilities, dependability - all a 5. Took a tent, but not even needed, w/firm foam to create a level, comfy bed area. Now I get why my cousin tried to replace his Ascent Touring with a Lincoln Navigator. Ended up selling the Nav to go back to an Ascent Touring. The first Sub I’ve had that Dad proclaimed ‘comfortable’ and ‘perfect’. I chose the Captains chairs for the 2nd seat, and passengers have loved the comfort & their view, as well as their controls, drink holders, etc. I love the options to simply control everything. Almost killed by a drunk driver long ago, I keep a very close eye on everything around me. Visibility in this rig is mind blowing. And that’s on top of all the cameras that monitor what’s happening. Safety features are perfect. Like listening to music, radio, podcasts? Sound in the Touring edition is heavenly. Very, very impressed with this rig.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

We test drove the Grand Hylander and the Kia and this was by far the best riding vehicle. We love the all-wheel drive and the comfort of the seats. Drives quiet and super smooth. We were also able to get the car for significantly less than the other two options.

We viewed a 2024 KIA Forte online, and Gary was great in assisting us in the process. Stand up salesman. After buying the car I noticed a decent crack in the body underneath the front bumper. Gary had told me to reach out for anything so I did. He quickly consulted with the GM who said they would charge me there cost with minimal labor. I should’ve noticed it originally so I really appreciate the help with the estimate. I will be back to get fixed. Also thanks to John in collision. Very knowledgeable and friendly. This is our second car from here. Thanks again team

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Since 2014 I have purchased three new cars at Janesville Subaru (a Legacy, Forester Premium and recently a Forester Limited). Allow me to share my experiences. The salesperson I deal with is Deana Watry. Deana sold me my first car from this dealership – but it was not my first Subaru which was purchased back in the 1980’s! I was impressed with Deana from the start. She was able to answer questions and get me into a vehicle my wife and I were seeking. If Deana did not know an answer she would find it. Over the years of brining cars in for servicing Deana maintained contact and ensured things were continuing to go well. As a buyer in his late 60’s I have dealt with a variety of salespeople in other dealerships selling other makes and models. Most in sales are simply out for themselves and will tell you whatever they like to get a sale – buyer regret usually followed. Deana is personally interested in helping us get what we wanted within our budget. She understands that customer satisfaction is about integrity, being honest, follow-up and continuing to build trust. Yes, I will continue to buy from Deana – I hope you do as well. Now for the dealership. After purchasing a 2015 Legacy the driver’s seat could not be moved forward or back. A Rockford Subaru dealership wanted $2,000.00 to replace the seat. Subaru of America had me reach out to Janesville Subaru to have them evaluate the seat. Within 10 minutes the problem had been fixed. A quarter had fallen into the seat track and stopped the seat from moving. There was no charge. I gave the bent quarter to the service manager with my thanks! I’ve only had service done there since. Buying tires - they are competitive with the large retailers. This means free rotation with oil change and free car wash. Travel is part of my job. Having a dependable car is essential. The dealership is good at keeping me updated about regular maintenance. In the service department, Jonathan and others work to schedule according to your time frame. It has been common for me to get in on short notice. I like the dealership and believe you will as well. Be sure to ask for Deana if you want to buy.

Practical. We love our 2020 Ascent Limited and we live in the south. We have a large family and this is great while the kids are small. Once more than three are teenagers, we'll definitely need a larger vehicle that provides more leg room if you're sitting on the back row. Love the convenience and ease of how the rear seats fold forward when I'm shopping and/or loading up from the back. The 10 year 100k mile warranty was reasonably priced at less than $2.5k. Haven't had to use it yet (knock on wood). Again, it's practical so the seats aren't as plush as premium vehicles but they're nice and comfortable. This pretty much describes the interior. The electronics are comparable to most vehicles. It has everything you need but nothing over the top. (Again, practical.) Greatly appreciate the cabin air filter and ease of changing it. I like smelling a fresh interior all the time. We're in the south where it's high in pollen, so the HEPA cabin filter is perfect. In my opinion the Ascent is a great mid-size SUV option that looks nice, is practical and has that Subaru reliability.

Very friendly and professional staff. Facility is very clean & organized. They where very helpful in answering my questions and giving me the best deal for my car. They where very easygoing when I negotiated my out-the-door price. It was really nice to get to know my salesperson [Mathew Turczyn] on a more personal level; his outgoing, friendly, and courteous personality was really a major bonus to my car shopping experience. I would highly recommend shopping at Napleton Autowerks for anyone looking for a car & a nice car dealership experience. +Added bonus they has FREE pop & snacks for you as well.

2020 Subaru Accent met all my needs and dreams. Very smooth, sleek interior, full moon roof, interior exterior lighting is beautiful. Classy luxury SUV able to tow 5k lbs, turbo engine and many safety features .

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

Two representatives from the dealership were quick to respond and were willing to help in any way they could.