Used 2023 Subaru Crosstrek for sale near Upton, MA

I did not have an appointment, but they were able to conduct a complete inspection of my 2025 car. Waiting room was exceptional and of course so wasn’t the service

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

Excellent service department. Always courteous professional and thorough with their work. And my car was cleaner on the way out with a courtesy car wash and front cabin cleaning!

This is my second Crosstrek and I love it. I live in the Northeast and it's the best car I've ever had for driving in snow and sleet. It also has great pickup for when I want to pass a car or for going uphills.

I spent a lot of time searching for a specific color, make, and model. From start to finish Chris Trombley and everyone else I dealt with at automax to push this deal through were great. There were never any surprises. Communication was excellent and the transaction was as easy as it could be for buying a car out of state.

This is our first Subaru and we couldn’t be happier. Handles extremely well, gets about 30 mpg (average), and keeps me focused on the road. High feature car for the price. Technology galore! Fun to drive and has plenty of pep when you need it. We chose the “Sport” model for its look and inviting interior.

Recently bought truck here. One key fob did not function. Service department promptly diagnosed problem. Gave me new fob, plus showed where old one was broken. Staff was very professional, polite. Great experience.

I bought a 6 speed manual transmission, very easy to handle and fun to drive. Roomy and comfortable inside. Nice looking hubcaps. Good storage when seats folded.

I recently leased my second car with Tasca Mazda. Christine, the sales rep, provided excellent service, just as she had when I was a new customer. It means a lot knowing there is a dealership where I can go and be treated well every visit.

Tommy was so very super. He was helping before I even arrived at the dealer ship. , and once I found which one I was looking at he had it ready for me to take it out for a test drive , and knew it and he took care of everything. I highly recommend them. That go above and beyond. To help you. Thank you Tommy.

WEEKS AGO, I WROTE A BAD REVIEW OF ELIAS AND WAYLAND AUTOMOTIVE, BUT I HAVE TO SAY THAT BOTH ELI AND HIS CREW HAVE TOTALLY REDEEMED THEMSELVES. THEY REPLACED THE ORIGINAL CAR THEY SOLD ME WITH A FAR SUPERIOR MODEL AND HANDLED ALL THE FINANCIAL DETAILS WITH SPEED AND EFFICIENCY. IF I COULD ERASE MY INITIAL NEGATIVE REVIEW, I WOULD DO IT IN A HEARTBEAT!

We went in to veiw a used car. There was no sales pressure and the facility was excellent.

Brought my car for a diagnosis. Very nice young man waited on me. Waited about 40 min. Good new, no problem. No charge also!! Highly recommend Metrowest Subaru!!

My Mazda had its 10000 mile check up with also having a recall letter being taken care of.

I just brought home my new-to-me 2017 Volvo from Ron Bouchard Chrysler Dodge Ram, and I love it! What made this car-buying experience so positive was the time and care salesperson Derek Torres and Manager Bill demonstrated toward me. They were respectful, listened to what I was looking for, and explained the buying process in such a way that I felt confident in my purchase. Thanks so much, Derek and Bill!

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Always excellent, treated with respect every time, kept informed while our vehicle is being serviced, etc.

Long Subaru people are professional and helpful in every way. They are prompt with my scheduled appointments and flexible with car related issues when needed, resolving the problem with their Subaru expertise. The dealership is clean and organized making each visit pleasant for their customers. I own two Subarus and my teenage granddaughter just purchased a new Subaru with an emphasis on its safety features.

Long made buying my 1st Subaru easy. I really thought they were very honest on my extended warranty! It’s the 1st time that I received a thank you card and a follow up call by sales! Thanks Carillie, it meant a lot!

Excellent customer service. Help me pick out new tires with great recommendations. always very friendly

Described my issue, any other maintenance I wanted done, was given the price up front, sat and waited for the job to be done, paid for it, went on my way. Free coffee, other drinks, and snacks. A nice Home DIY channel playing on the screen in the waiting area. 10/10 how it should be.