Used 2025 Subaru Crosstrek for sale near Wheaton, MD

Solid as always. Friendly. Service explanations clear. Loaner process easy. Vitaliy has been my service advisor since Day 1. Very good at what he does. Pleasure to work with.

I love my crosstrek limited.I only have 2 complaints but it not really the car its my prefrence. I have always had cars that the doors locked automatically when you left it as long as you had the key.The cross trek doesnt have that and it drives me insane.I am forever forgetting to lock it by the door handle or key fob.My second complaint is it has heated everything except the steering wheel.I like that in the winter but other than that its a great car so far.I have only had it a month so Im not sure how it handles in the snow yet.

I want to say that our salesperson Jason Harvey was really super helpful after going to Koons Tyson Toyota after a rather poor experience at Darcars Toyota. I had intended to just look at a red RAV4 they had in stock but we went home with it that night and left them our 2000 Honda CRV. I have deal with more than a few car salespersons over the past 3 months but Jason was one of the top friendly and helpful salespersons that I have dealt with. If most car salepersons were just half as good and friendly as him, the world would be a better place. I highly recommend him. LOL, being my 2000 Honda CRV was totally lacking most modern features found current new cars, he had to explain quite a bit to me and my wife and certainly helped set up our Apple carplay. My wife really liked him too.

I bought the 2025 Crosstrek even though the gas mileage wasn't great and I am glad I did. While sticker said to expect 28-31 miles per gallon, I am getting 32-35 on the highway and definitely more than 28 in stop and go traffic. It is also a good car for older drivers like me. I didn't realize I was often outside my lane. The lane departure function has improved my driving. The Crosstrek also has a large screen for maps and apple car play, so I am not looking down to navigate. I highly recommend this car for older drivers who need the safety features and don't drive enough to make a hybrid worth the extra money.

My my experience was good. However it was a long way for me to go look at a car. That’s why I didn’t go.

My first car from an auto manufacturer in Japan. I really like everything about it! It's brand new - so no problems. The only thing I wish was better is that the computer takes a very long time to boot up. It's not instant when you start the car. Sometimes I have to wait to turn on the AC and other features.

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

1st time in a Subaru so far so good only problem no sure how a long drive will go no arm rest that are comfortable on either door or center console looking into after market foam rest to make long trips comfortable!! Only had the car a month now but so far so good avg about 28 mpg !!

Recently list their cars at Cars.com; they have honest and effective communication with buyers.

My previous car became a money pit with multiple repairs needed, all costing me thousands of dollars to do repairs. It was items that were not covered under my maintenance plan. I decided to trade it in for a new vehicle. It’s nice to drive a car that can almost drive itself on the road.

My oil light came on and I dropped in to have the car (2019 Subaru Legacy) looked at (did not have an appointment) was so happy to see Vitaliy Khlebnikov was still at this location. Vitaliy remembered me from years ago and provided excellent customer service. Service was fast and accurate. Highly recommended this Subaru service center.

Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

New dealership looks great. They needed a bigger space. Did not really take to the person that assisted me. She was indifferent and was kind of a fast talker and a mumbler. Very dry personality. Love the new look and do enjoy a few of the people that work there but this experience was meh!!!

I had an outstanding experience at this dealership and can't recommend them enough! From start to finish, the entire process was seamless and stress-free. I started by emailing with Alex 'Mongo' at the beginning of November about a car I was interested in. When that one sold, he quickly recommended another hybrid that fit my budget perfectly. Mongo was responsive and helpful throughout our email exchanges. When my boyfriend and I came in for a test drive, we worked with Mongo (Alex) and Chas, and they were incredible. What impressed me most was how upfront and transparent they were about pricing and fees. They let me see the price sheet and even take pictures of it. When I asked to put the car on hold to think about it, there was zero pressure - they were completely understanding when we left to look at other options. Mongo was extremely responsive over text, answering all my questions without being pushy at all. He was kind, level-headed, and genuinely easy to talk to. When we returned the next day ready to purchase, Chas got everything ready for us and made the paperwork process incredibly smooth. He even recommended a great place for tints! Mohammed in finance was fantastic as well. He worked with us to arrange monthly payments within our budget and was very transparent about all fees and add-ons. He showed us the breakdown of everything step by step. Even though we didn't go with the VIP package, he included an unlimited tire warranty without increasing our monthly payment, which was amazing. The entire process took about an hour and a half - we arrived around 12:30-1:00 and left by 2:30 with our new car! They also handled our registration seamlessly (we're DC residents but the dealership is in Virginia), provided a temporary tag, and made sure we knew exactly what to do for vehicle inspection. Everyone listened to our concerns, answered all our questions, and made sure everything was perfect with the car. This is hands down one of the best dealership experiences I've ever had. If you're looking for a car, ask for Mongo (Alex) and Chas - they're the absolute best! Five stars all around!

I took my Outback in for a recall and had to get my windshield replaced. The dealership not only replaced my windshield, but pulled a new 2022 Outback off their lot with literally 17 miles and gave me as my loaner until my car was repaired. The dealership provided daily updates with my repair progress. When my car was ready to be picked up, I was sick and kept the loaner for about one week- and was never harassed to bring the car back. Well done! However, it would have been exceptional service had the customer rep taken a few minutes when I returned to pick-up my car to greet me and ask how was the new loaner. That would have been a perfect project close-out!

Lynese greeted me promptly when I arrived in the service bay. She was friendly and kept me updated with the expected timeline for work completion. Great experience!

Everybody at heritage Subaru was wonderful from the time I looked at the vehicle till the time I purchased a all around great experience big shoutout to Matt,Milton,Chris you guys are the man thanks so much again

Great experience buying my Van here! Gio and Mustapha (sales) and Angel (finance) were outstanding clear communicators, very detailed, and made the whole process smooth and stress-free. Highly recommend this dealership and their team!

Good customer service and friendly staff. Didn?t take long to complete the repair

This is my second Outback purchased at FitzMall, last one in 2011. Turned in the older one with 135K and bought a beautiful 2019 with only 16K. Appreciate the "no hassle, no haggle" pricing and the "no pressure," service of Darrin and Scott. Manny, who handled financing was also terrific. Look forward to visiting the excellent service department in the future, especially my favorite Ismael. All in all, a great experience.

Jack was the service rep that I dealt with for this appointment. His service was top notch and very helpful. He communicated with me every step of the way. Will be happy to use Jack as my service rep in the future.