New and used 2026 Subaru Crosstrek for sale near Fallston, MD

I came in knowing I was buying a Subaru but not sure whether to get Forester Hybrid now or wait for 2026 Crosstrek. Lucas was a great salesman - no pressure but helped with test drives and suggestions. Purchased a few days later with great experience with Lucas and with finance department. Even got to visit with very sweet labrador retrievers while we waited. (They were having an adoption day event at the dealership!)

Went to the service center for breaking issue and had a pleasure working with Nikki French. She's awesome! She took a time to listen to my concern and explained the whole process and possible cost, made sure I was well informed every step. Although they couldn't find any error on my car, she took extra time to make sure my car is running safe. Everyone at Subaru service center is nice, but Nikki is truly exceptional! Thank you, Nikki for making this experience so positive and stress-free!

This dealership was amazing to work with on leasing my Crosstrek. Alexis was my sales person and she was incredible! She remembered little details from our first contact (a suitcase fitting in trunk) and never forgot my preferences and bottom line budget number. The entire staffed worked with me to get my deal down to what I could afford. Even though it was the end of the month and a holiday weekend, I never felt like a number to them. The finance professional, Greg, took the time to make sure I understood all details of the contract, did not try to upsale me on things I wouldn’t need and answered ALL my questions without talking down to me or making me feel stupid for not knowing on my own. As a single woman shopping for a car on my own, trust is important to me and respect. I never felt like I was being taken advantage of or was not getting the attention I deserved. The follow-up AFTER the deal was done was also incredible. I received welcome emails and calls, I was offered a free service call just to go over all the features of the vehicle, I was treated to a free car wash when my new tags came in and they were placed on the car for me as well! I was able to personally communicate with the general manager, Michael, when a piece of scam mail came to me looking like official Subaru program and was guided by him on how to handle. Everyone I encountered at this dealership was friendly, knowledgeable and treated me with dignity and respect. The refreshments were delicious, the bathrooms were clean and the entire atmosphere of the dealership was welcoming and friendly! This is the place to buy a Subaru if you are in Maryland!

Always great. Service from the start to end is always great. Nice waiting room. Snacks and drinks are a plus. I feel I can trust all of you.

Very pleasant and professional staff. Greeted immediately and given a very good update on how my routine car service went.

Very positive experience. Bik and Missy did a fantastic job, even though we kept them at work late on New Year's Eve. We are happy with the whole process!

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!

Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

Everybody at heritage Subaru was wonderful from the time I looked at the vehicle till the time I purchased a all around great experience big shoutout to Matt,Milton,Chris you guys are the man thanks so much again

The entire process was seamless. Aaron Ringgold our Sales Consultant was the best!! Milton Taylor the Finance Manager was efficient and appreciate him going til he extra mile. Everyone was professional, and experienced and personable. Not just your average car dealership. I. would encourage anyone looking for a new or used vehicle to check Heritage Subaru of Owings Mills out!!

Best used car experience ever and very confident I have purchased a high quality vehicle.

Bought my crosstrek 2021 during Covid. Have always been greeted by nice attendant. In this case Jessica Nelson. The waiting room is always clean. Service is quick. Thank you, Autonation.