Used 2023 Subaru Forester for sale near Elgin, IL

recently purchased a vehicle from Old Orchard Nissan, and I couldn’t be more satisfied with the entire experience. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful — no pressure, just honest service. My salesperson, Jason Chu, was knowledgeable, patient, and took the time to answer all my questions. They helped me find the perfect car for my needs and made the process feel smooth and stress-free. The finance team also did a great job explaining everything clearly and worked to get me a great deal. The vehicle was clean, in excellent condition, and exactly as described. I truly appreciate the transparency, integrity, and care that went into every step of the process. Highly recommend Old Orchard Nissan to anyone looking for a reliable vehicle and top-notch customer service. I’ll definitely be back when it’s time for my next car!

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

They are very helpful and they tell you what is wrong with your car and fix it

This is our second Forester. Our first was a 2011 Premium we bought as a CPO in 2014 and unfortunately went through the headache of excessive oil consumption within months of buying it. Subaru did eventually replace the engine short block on their dime, but only after repeated oil consumption tests and being told by the dealer service department that it was within normal limits. Calling Subaru of America was the only way we got it resolved. I was impressed that they approved the service, and that's the reason we bought another Subaru. We also have a 2018 Outback Premium in our garage--no oil consumption, and no major issues except replacing the radio for failed lighting behind the volume knob and a minor leak in the oil pan (no dripping underneath the car though) at about 42k miles. We like our 2023 Forester Sport overall, and first and foremost we like its excellent safety ratings and features. I will say the ride is much firmer than our Outback which is only a couple hundred pounds heavier. Wish it had a little more storage in the center console and beneath the climate controls. We look forward to many years of driving with the Forester (and our Outback). Based on our experience, I do feel getting a Subaru-backed extended warranty is worth it for peace of mind (we bought them for our first Forester and now our Outback and both eventually paid for themselves). You DON'T have to buy the warranty when you purchase the vehicle. Call different dealers in your state and ask for their price on an extended warranty for your vehicle--we saved hundreds of dollars by doing this. You have until your manufacturer warranty expires to add an extended warranty.

Awesome buying experience. I loved that they introduced me to service after buying my car so I know exactly what to do when it rime to get my car serviced for the first time

The radio and the heat settings leave a lot to be desired. If you’re looking for a heater setting, you won’t find it. Nothing annoys me more than unrequested updates on flood watch/warning. it just can’t be tailored to exactly where you live. But every 6 minutes is a bit of overkill. And our previous Forester had a tray in the middle storage (glove box). Even though we asked our salesman about that, we have heard nothing. Missing the change tray a lot.

J.B. was the BEST! My Engine light went on right in the middle of a Chicago Snowstorm. J.B. made this into a wonderful experience. The customer service was fantastic. The timing for my vehicle getting fixed worked very nicely.

This is my first Subaru Forester and I could not be happier with the car. Super pleasant dealer experience and lots of features for the price. Will definitely get another Subaru.

A great experience personnel was very friendly and attentive. My sales person and manager were fantastic I felt like I was their priority. The credit consultant explained in detail all paperwork and was super clear so I could have a clear understanding. I even meet the owner Mr Greg it was nice. Am pretty happy with Gregory Hyundai personnel. My experience was very positive and I would recommend it visit and see what they can offer.

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

Since moving out to the NW area we have been going to Bigger Chevrolet for service. We only had an issue one time and it was handled immediately by the owner. For me that says a lot so I?ll be a constant customer. When ready to upgrade my vehicle this is where I?ll go because if you have a good service department and the owner responds to any issues, no matter how small then it?s an honest dealership worthy of my patronage. Thank you.

Best dealership in town. There’s no other dealer in Illinois that compares to this one. I’m a passionate automobile enthusiast with no patience for xx and THIS dealer has NONE of that. I walked in and I was greeted softly and warmly by the front desk discussing the reason for my visit and understanding if I was browsing or looking for something specific. When I spoke about a specific vehicle I wanted I was referred to Tiffany the sales manager. She was as warm and welcoming as the front desk people were. Tiffany paid careful attention to what I wanted and what I was looking for. I never felt rushed or pressured. I felt MY time and what I wanted is what mattered to her, which it did! She introduced me to her product specialist Roland ( With a cool Cowboy hat and a great sense of humor to accompany it). While Roland knew full well I wasn’t in the market to buy a car in the near future he still spent almost 2 hours with me discussing my options, my needs, and how to get those needs taken care of. By the end of my visit, Roland helped me place an order for the exact vehicle I want. Despite not making a sale that day, they invested those nearly 2 hours in MY NEEDS and they showed me how much MY time meant to them. I’m almost 40 years old and I’ve never purchased a brand new car before in my life, and you know what? This is the place that’s going to happen and I couldn’t be happier. Thank you Roland for explaining things so well and exploring everything down to the last detail to get me what I want and what I need. Bob Rohrmans Ford will be my first new car purchase and I’m confident it wont be my last. If you appreciate a no pressure environment that cares about your time, your needs, and communicates things clearly and easily….. This is the place for you

Rammey A. made the buying decision easy. He helped us through the process. Explained the difference between the Forester and the Outback. Excellent customer service. Highly recommend Rammey if you are looking to purchase a Subaru.

I made a 1 star Review BY ACCIDENT. I was under the assumption that was making the review for the Napleton's Arlington Heights. I have been trying to delete my previous reviews but couldn't. Please let me know if there is a way to delete it. Your dealership is one of the best in the area... for prices and staff. I worked with Tyson and he was really helpful with everything. I decided to wait a little and will be back at your dealership for new Jeep ;)

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

Amazing experience! Whole dealership was welcoming and sales person Luke Derango was amazing to work with, very friendly and made it easy to work with him!

My wife and I are very happy with the service we always receive from Napleton's Schaumburg Subaru. Today , we just had our car washed.

Always very curious and prompt with the services. Information provided regarding the service provided. Thanks

Mario Nowik was very informative and on point while helping us navigate our purchase of a certified, pre-owned Subaru Outback. This vehicle was in pristine shape and felt like new. It was nice getting to know him and this dealership.

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

Excellent help and service. The process was smooth and easy as well. Excited to stay in business with them.

The team treated my wife and daughter with respect and attention needed to make their decision.

I had a great experience with Dave, Jesse and the whole team! They put in lots of time (just before a Holiday!) and made sure I got exactly what I wanted at a great price. I couldn't be happier with Napleton Suburu!