Used Subaru Forester Touring for sale near Hoffman Estates, IL

Excellent help and service. The process was smooth and easy as well. Excited to stay in business with them.

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Everything went well. Only took 2.5 hours from in the door to driving home with a new car, including a trade in and financing.

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

Recently got my dream car here with the help of Bobby Mengler. He went above and beyond making sure everything was perfect and answered all my questions in full details. I definitely recommend this place and most importantly I recommend Bobby. He is amazing!!

This is our second Forester. Our first was a 2011 Premium we bought as a CPO in 2014 and unfortunately went through the headache of excessive oil consumption within months of buying it. Subaru did eventually replace the engine short block on their dime, but only after repeated oil consumption tests and being told by the dealer service department that it was within normal limits. Calling Subaru of America was the only way we got it resolved. I was impressed that they approved the service, and that's the reason we bought another Subaru. We also have a 2018 Outback Premium in our garage--no oil consumption, and no major issues except replacing the radio for failed lighting behind the volume knob and a minor leak in the oil pan (no dripping underneath the car though) at about 42k miles. We like our 2023 Forester Sport overall, and first and foremost we like its excellent safety ratings and features. I will say the ride is much firmer than our Outback which is only a couple hundred pounds heavier. Wish it had a little more storage in the center console and beneath the climate controls. We look forward to many years of driving with the Forester (and our Outback). Based on our experience, I do feel getting a Subaru-backed extended warranty is worth it for peace of mind (we bought them for our first Forester and now our Outback and both eventually paid for themselves). You DON'T have to buy the warranty when you purchase the vehicle. Call different dealers in your state and ask for their price on an extended warranty for your vehicle--we saved hundreds of dollars by doing this. You have until your manufacturer warranty expires to add an extended warranty.

Purchase went smoothly and efficiently. Couldn’t be happier with the process and the people.

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

Everyone was super welcoming, and the hospitality was great. Kurt is an amazing person to work with, I?ll always recommend him for any business.

I have had a 21, 23 and now a 25 Subaru Forester Premium and over the years they have gotten better. I didn’t think I would like the large screen but now after two weeks of driving it, I’m loving it. It is a safe and reliable vehicle for small families and seniors like me.

Professional and courteous service from beginning to end. Thanks Grand Subaru! I will return and recommend.

I purchased the 2023 Wilderness trim in August and I chose it because I live in a very snowy and mountainous area. I certainly needed an upgrade from my trusty 2wd, low-clearance hatchback. I can watch the season change with more peace of mind with its high clearance, AWD and features like Starlink and X-mode ready to step in when called upon. I’m a huge fan of the vehicle’s exterior styling and the interior feels luxurious and durable. The cabin is well-insulated from engine and road noise. One drawback is that the sound system lacks depth even with the base turned all the way up (I don’t have the Harmon Kardon stereo option). I’ve never owned a car with a sunroof before and I love letting in extra daylight and looking up at the cliffs and trees during stops so I can’t imagine life without it, now. Even the low beam headlights provide clear-as-day visibility on the darkest nights, but I’d be worried about blinding other drivers so I’d give more follow distance. Many reviewers seem dissatisfied with its acceleration, but it hasn’t felt underpowered to me and I drive a Chevy Suburban for work. It feels like I’m barely touching the accelerator to cruise up steep grades, but I’m a leisurely driver so my expectations differ. :)

buena atención Joel Hernández muy amable y calidad en servicio y rapidez en su trabajo

The radio and the heat settings leave a lot to be desired. If you’re looking for a heater setting, you won’t find it. Nothing annoys me more than unrequested updates on flood watch/warning. it just can’t be tailored to exactly where you live. But every 6 minutes is a bit of overkill. And our previous Forester had a tray in the middle storage (glove box). Even though we asked our salesman about that, we have heard nothing. Missing the change tray a lot.

As usual, my Subaru maintenance was perfect! I waited for the maintenance to be done and got my car back in the time they told me! No problems, I always feel assured my car is in perfect shape when I drive home with genuine Subaru parts and well trained mechanics doing the job!!!!! Thank You Subaru for best car ever!!!!

My biggest problem with the forester is the infotainment system and the tom tom navigation. The infotainment is laggy at best. It can take two seconds per press to respond. And the tom tom? What? Did tom tom give Subaru a deal on 80s technologies. Recently I asked for a dollar tree and it changed it to 03. I have asked for vorhees and it kept trying to change it to Glendale? xxx. It is not barely usable, it is absolutely unuseable, that part of this car is a xxx.

I am going to this dealership for last 10 years. Amazing staff and services. Always available to drop you off home if needed.

I have had the car since 10/24/25 and have put 3800 miles on it. It has driven beautiful and made the long miles go by much nicer. Great vision and enough power . Gas mileage low 30’s on the highway . Great cargo capacity. It is a functional SUV very happy.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

I recently had my car stolen and totaled. I actually work for the dealership and enjoy the work I do with the company. Mr krohn has been helping me out for the past month and a half with a car. It has been difficult but with the patience and time he has given my mom and I, I could not be more grateful for him! He worked with my mom and I till the very end and has been nothing but helpful. I ended up getting a 2019 subaru forester. Lots of room and a perfect vehicle into the middle of my adult life. I hope this car lasts me through the next few years. Thank you Mr Steve Krohn for your hard work and the kindness you have shown us.

Excellent repair work, excellent service, excellent pricing. Things went so well in the service department with great experiences getting the service work done we decided to come back to Bill Kay Nissan and we had an exceptional time purchasing a new Rogue. Thank you, Bill Kay Nissan, in Downers Grove! You guys are the best. I will make sure all my friends and family know who to go see when they are looking for a car! Keep up the great work!

I’ve owned this car for about 18 months. It has I bought it new and it now has about 17,000 miles on it. I love driving it. The safety features are excellent! The performance is good. I’m getting around 32 MPG for all around driving. I have the car maintained at the dealership and haven’t had any mechanical issues. I would definitely recommend this car.

Had to find car quickly. I asked for no nonsense pricing and was able to get a new Outback with 0.9 financing and was out within an hour or so. Great customer service.

While we spent more than we wanted to on a new vehicle, we are very pleased with our new Forester. Performance is excellent and the ability to put a walker or wheelchair into the back is easy. I can also put two dog strollers in which is a big plus for me. Auto fold down rear seats are a bonus. Handling is a breeze and our dealership excels others. No complaints...

Mario did an amazing job getting us into the car we wanted, and Abe also did an amazing job getting us an affordable financing. Thank you, Kenya and Carlos

Spontaneous windshield cracked to 2 1/2 feet in just seconds! No stones seen, without warning, bang. The part cost $850.00 more for eye-sight calibration! Subaru dealer said total cost, around $2000!

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

One of the best cars I have ever owned. It drives like a dream, has more get-up-and-go then I ever thought a 4 cyl. could have. I make a 3000 miles trip from Texas to Utah in may and averaged 34 miles per gallon. I would recommend them to everyone.

Great service, able to find a peculiar lingering issue , prompt update with the service status Thank you

[Most satisfied] All imported, all full-time four-wheel drive, horizontally opposed engine. [Most dissatisfied] The car system is too old. Without Carplay, Carlife is also more laggy. [Space] The wheelbase is 2670, and I sit at 1.78 in the front, so there is enough space in the back and plenty of space in the trunk. [Power] It is very easy to overtake within 0-100. [Control] The horizontally opposed engine is blessed with full-time four-wheel drive, and it drives like a car. Braking performance: The automatic brake is a bit sensitive, [fuel consumption] It has only driven more than 300 kilometers. At high speed, the fuel consumption is 12L. Everyone said that if it is within 10, it will fall off after going out for a self-driving tour and running at high speed in the later period.i got this car from idealauto last year ,that was a marvelous experience . that dealer so reliable .

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

My wife and I are very happy with the service we always receive from Napleton's Schaumburg Subaru. Today , we just had our car washed.

This is my first Subaru Forester and I could not be happier with the car. Super pleasant dealer experience and lots of features for the price. Will definitely get another Subaru.

I had a service appointment: car was taken in immediately & serviced quickly; good ongoing communication by text.

Next to top rating in Consumer Reports. Lives up to its rating 100%. Only concerns thus far, after three weeks of use. 1) takes time to learn use of various electrical and mechanical controls -- after 20+plus years of VW Jetta ownership, "a lot is different." Just have to be patient learning all the new features. 2) Auto-safety features (staying in lanes, braking distance warning, etc.) are helpful to some less-attentive drivers but annoying to this long-experienced user. Fortunately, they can be turned off and stop the chirping.