Used Subaru Forester for sale near Rockton, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

We had a fledgling salesperson who was very nice but did not have much if any knowledge about Subaru vehicles. He never offered us to take a test drive nor did he share anything about features in the Outback. Luckily we already own a Forester so we had more working knowledge of Subaru vehicles than the salesperson. The salesperson?s support staff did keep us apprised of progress of the sale along the way.

LOVE this car, maybe a little biased since this is my 5th Forester, my 2nd Wilderness. My first Wilderness was totaled in a head-on collision when a young driver spilled coffee and veered into my lane and struck me head-on. That was my 1st Subaru Forester Wilderness and IT SAVED MY LIFE. Full curtain all-around airbag deployment with a roll, the Wilderness coming to rest on it's right side, me still strapped into seatbelt, and the Subaru automatic crash notification with a live person on the speakers asking me if I was ok and needed 911! Smoke still coming from the airbag deployments, and there is a live person coming over the speakers asking me if I'm ok. It was surreal. SUBARU FORESTER WILDERNESS SAVED MY LIFE! TYVM Subaru! LOVE this car! Gets 25+ MPG with conservative driving, a great ride and suspension, superior traction in mud and snow, load-out practically anything/rack bikes (or whatever on the roof racks), sleep in the back with ample room, superior rear-gate lift mechanism with memory, seats super-comfortable and easily adjustable, solid rear-seat leg-room, easy rear-seat fold-downs for massive cargo area that takes my full HVAC tool load-out for servicing ice baths all over the NorthEast US. A great value, especially CPO with +10K mileage (vs. new) MONEY WELL SPENT! SUBARU FOR LIFE

Small town courtesy with big time service. Great value on used cars. Friendly staff tried every angle to get me into a vehicle. I appreciate that.

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

Symdon in Evansville was amazing through the whole car buying process! It was completely stress free! Jason Drees was very knowledgeable and was amazing to work with! I will buy all my future cars from Jason at Symdon in Evansville, WI!

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Very helpful with fast turn around of an unexpected repair. Fair prices with detailed explanation of repair. Have been working with Kunes in Delivan for about 5 years and have consistently had a superior experience. Good people with good values.

I’ve owned this car for about 18 months. It has I bought it new and it now has about 17,000 miles on it. I love driving it. The safety features are excellent! The performance is good. I’m getting around 32 MPG for all around driving. I have the car maintained at the dealership and haven’t had any mechanical issues. I would definitely recommend this car.

The best ever, I recommend everyone to go the to buy from them. Wonderful customer service!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

Contacted them over email since I was so far away. They were quick to respond to my multiple inquiries. Negotiated a price with them but ended up buying something else locally.

Next to top rating in Consumer Reports. Lives up to its rating 100%. Only concerns thus far, after three weeks of use. 1) takes time to learn use of various electrical and mechanical controls -- after 20+plus years of VW Jetta ownership, "a lot is different." Just have to be patient learning all the new features. 2) Auto-safety features (staying in lanes, braking distance warning, etc.) are helpful to some less-attentive drivers but annoying to this long-experienced user. Fortunately, they can be turned off and stop the chirping.

It's a friendly place to get a used car from this place and overall they don't fix cars here but it's easy payments that you can afford from them I never got a bad deal or a bad car from the dealership here I been going through this place for over 5 years now

I've owned a 2011 Subaru Forester for years and it has been supremely dependable through northern Michigan weather. Super cold to humid and muggy, it's been a comfortable, reliable ride throughout.

This was my family’s second vehicle purchase this year from the Kunes family of dealership’s. Can’t say enough about the customer service and professionalism. Mike Meyers did a great job of finding the truck I was looking for, quickly and at a good price.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

Two representatives from the dealership were quick to respond and were willing to help in any way they could.

Samantha was incredibly polite, knowledgeable, and efficient! She listened to my wants and desires and lead me right to the vehicle I was wanting. She did not try to oversell me which is extremely important to me. She earned my trust and business! I’m not sure I’ll ever buy a vehicle from somebody else ever again! I’d recommend her to anybody! Thank you for being awesome!

I just bought my 3rd Forester from Freehold Subaru. I had a great sales experience with Yuliya and explanation of the car from John. Very happy with this dealership since moving to Freehold.

After speaking with the General Manager, Jeff Mazer, it wasn't the dealership so much as it was the finance manager (who is no longer employed there). While this practice was done, it was NOT the dealership that employed the tactic. The dealership took measures to rectify the situation by terminating the employee and sending a check for the whole amount of the protection plan ($3,250) to my lien holder. It took some work and yes, I am still a bit butt hurt, but I will continue to be a customer here.

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

Great service again. I have always had great service at Janesville Subaru. A little heavy handed on trying to get me into a new car.

This is our second Forester. Our first was a 2011 Premium we bought as a CPO in 2014 and unfortunately went through the headache of excessive oil consumption within months of buying it. Subaru did eventually replace the engine short block on their dime, but only after repeated oil consumption tests and being told by the dealer service department that it was within normal limits. Calling Subaru of America was the only way we got it resolved. I was impressed that they approved the service, and that's the reason we bought another Subaru. We also have a 2018 Outback Premium in our garage--no oil consumption, and no major issues except replacing the radio for failed lighting behind the volume knob and a minor leak in the oil pan (no dripping underneath the car though) at about 42k miles. We like our 2023 Forester Sport overall, and first and foremost we like its excellent safety ratings and features. I will say the ride is much firmer than our Outback which is only a couple hundred pounds heavier. Wish it had a little more storage in the center console and beneath the climate controls. We look forward to many years of driving with the Forester (and our Outback). Based on our experience, I do feel getting a Subaru-backed extended warranty is worth it for peace of mind (we bought them for our first Forester and now our Outback and both eventually paid for themselves). You DON'T have to buy the warranty when you purchase the vehicle. Call different dealers in your state and ask for their price on an extended warranty for your vehicle--we saved hundreds of dollars by doing this. You have until your manufacturer warranty expires to add an extended warranty.

We were looking for a Toyota Highlander for many months and when we found one at Janesville Subaru, we were very excited. However, after reading some of the reviews we were hesitant. Happily, all of our reservations disappeared after speaking with Jeff, the GM and working with Michael the sales person. They alleviated all of our fears and were wonderful to work with. Excitedly, we drove home with a beautiful 2019 Toyota Highlander.

This is my first Subaru and I’m so impressed! Just a great drive! I love the safety and convenience features…but I also just love to drive again!!!