Used Subaru Legacy for sale near Lima, NY

VERY HAPPY WITH 2024 CROSSTREK , SHOULD OF BROUGHT IT ALONG TIME AGO. ALL STAFF VERY FRIENDLY . NO HARESSMENT

Ride Is very comfortable and good gas mileage And great for value I would by another one of those any time to ride around good.

service department was amazing. customer service was next level, waiting area was clean bright and welcoming. Sadly the services I needed done would have cost me WAY too much ($2500 for a set of headlights) and an ecu flash to reset a tune that untold wasn't there (didn't work. but was ultimately no charged fir a failed flash) by the former owner (A DIFFERENT DEALER) and a new ecu may not have even fixed the issue. so just bad luck on my part, but the service and knowledge from said departments was amazing. The inspection video was amazing, thorough, and deatiled. professional through and through. 11/10 would recommend west herr subaru. Nick the SA was great. Thanks again for the loaner. Not my style but handled beautifully.

Appreciated the help from my salesperson and the owner helping me purchase the exact Jeep I needed.

This was my first time purchasing a car from Balkan I will be coming back

The 2021 Legacy is improved comfort riding, leg room, the dashboard is digitalized at greater extend. the Charcoal gray color is awesome, looks very elegant. I like the new wheel design and interior changes that add a luxury look that my 2019 did not have.

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

I drive eighty miles round trip to work. My Legacy is quiet, comfortable and the Eye Sight is great! I’m safe and secure knowing my Subaru has my back. I’d like better mpg but at 32 on average I guess I shouldn’t complain. Love my Subie!

Bought our car here on June 2017. Easy and painless process. Have used the service dept a few times since then for various issues. They are extremely responsive and easy to work with. They go out of their way to make the experience positive. Can't say thank you enough!!

Bought this car July 2016, absolutely no problems,Eyesite works flawlessly saved me from 2 accidents. Best car I ever owned. Looking at the 2024 Legacy.

If you’re looking for wide selection of used clean vehicles that come with a 30 day warranty please stop out to Stoneroadauto and see Mike.

My husband initially gave a lot of pushback when I told him this was "the car for me". His car broke down just before a planned long-distance trip, so he had to take his turn behind the wheel of my Subaru. Every wife loves to hear " You were right"! It handled ice, snow and everything else with ease plus great MPG!

Joe was amazing and very helpful My son needed a reliable car, and he worked with us, to make it happen. He explained everything and guided us through the whole process. Definitely going back.

I love the AWD system. The car handles very well in snow. It handles really good no matter the road conditions. I've owned this car for 7 years and it's never left me stranded. Gets decent gas mileage. And it has great visibility. The 2014 Legacy 3.6R is overall my favorite car I've ever owned. If I had one thing I'd like to see improved, it would be to make a turbo or preferably a twin turbo version with like 450HP.

Great experience. Stopped in without appointment and test drove 2 cars right away. Decided to buy and Bill made the paperwork easy and convenient. Great communication throughout getting loan, insurance, and DMV paperwork done. Had car home same day, actually within a couple hours.

Amazing car! Bought it with about 92k miles on it almost a year ago. Great reliability so far, no issues at all. Very well maintained, my only issue is that it doesn't have Bluetooth, which, I know, it's a minor thing, but my old car had it (2013 base Subaru Forester, -10/10 do not recommend). The Legacy still drives like brand new, and is very comfortable on the highway and backroads. Decent gas mileage for the age, averaging around 25 in the city and 32/35 on the highway. No issues with the CVT, either. Not even showing signs of wear, after more than 10 years and 100k miles! Built to last!

Third new Forester from Vince Bovenzi❤️❤️❤️ Easy, honest and great experience! We did it all on the phone. No negative surprises. A pleasure doing business at Van Bortle Subaru.

Bobby was our salesman. He made us feel like family. He went above and beyond our expectations to help us get the car we wanted. Love the West Herr Team.

Bought brand new off the lot in January 2020 and I've put just under 20K miles into it so far. Here's what I've seen so far: Good: - AWD keeps you on the road in even the most slushy and icy conditions. Driven this car through a few snow storms and never had to worry about losing control. - The driving assist safety features work very well, definitely has saved me from a couple minor incidents. Also the adaptive cruise control has revolutionized long roadtrips and I'll absolutely never be able to go back - Interior looks fresh and clean, seats are very comfortable. I'm always surprised how much trunk space this car has, plus the folding back seat make transporting some bulkier items easy. Bad: - I absolutely despise the entertainment system. The huge touch screen is cool but it is sluggish and unreliable. Often the inputs will lag several seconds or not register at all, which sucks when you're trying to turn on the AC on a hot day or the heat in the winter. The worst part is that sometimes when you start the car up, the user interface software won't start correctly and will crash, disabling all of the vehicle's safety features. Usually this fixes itself with an automatic reboot but that often takes a couple minutes. Once or twice I've had to pull of the road, turn off the car and turn it on again to manually cycle power to the console interface. - There's absolutely no reason to buy the sport mode when the CVT is so sluggish. Paddle shifters seem like they're almost disconnected as the difference between the "gears" is so minimal. - No way to disable the auto start/stop system, have to hit the touchscreen button every time. Overall: - I'd still recommend this car since the good definitely outweighs the bad. It's a car that does a lot of things decently but nothing exceedingly well. If you want a sports sedan, get the WRX. If you want a car that can handle rough driving conditions, get the Outback. If you want something more akin to a luxury sedan, go up a trim level to the Limited XT CVT. If you want a car that does all these things but doesn't lean too hard into any of them, this is your pick.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

Purchased new in March 2018 Legacy Limited 2.5. Used as main commuting car until late 2023-now has 89000 miles. Commute 84 miles roundtrip at 80-85 mph, very steady and secure and 29-30mpg. Excellent in heavy rain (never driven in snow) we get in Houston. Will keep 4 more years but Subaru discontinued the Legacy so likely another brand if I want a sedan.

Great service at the West Herr Subaru of Rochester. The service writers and technicians are excellent.

I was planning to buy a luxury brand and test drove the BMW 3 series, the Audi A4, and the Lexus ES300. I then, due to reviews on Consumer Reports, tested the Subaru Legacy in it's top form, the Touring XT with a 260 HP engine, and I was blown away. Almost as quick as the BMW but rode smoother and quieter. Not as smooth and quiet as the Lexus, but more fun to drive. The Audi seemed cramped and the dealer was a disappointment. The Legacy interior was the most attractive in my opinion, has 4 wheel drive, a great sound system, and ended up being my favorite of the 4 cars, regardless of price. When you consider how competitive (or better) the Legacy is compared to the other 3 cars, and that I saved $13,000 on the price, it was a no brainer. It's really sad the Legacy is being discontinue, but all my comments also apply to the Outback Touring XT. The Legacy is a great car at a bargain price.

1 of the easiest car buying experiences I've ever had. Eric took excellent care of me, he gave me what I wanted for my trade in. Car is everything he said it was. Will definitely recommend

This car drives very well especially in wintery conditions. The car also has blue tooth which can connect a phone or mp3 player for playing music.

Very good customer service and very nice! Maritza was so kind and helpful, if I ever need another car I definitely will buy from here again.

Nice car and great finish. We are pleased with everything, but would like the mileage we are experienced is less than advertised. The interior clock and outside temperature readings are in conveniently located. Other than that the car is A-1. Great value for the money.

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

Staff very professional, non pressuring, very easy to work with.

I had a great experience with VanBortel. The salesperson I had was so helpful, kind, and answered any questions I had. He was quick to respond, and has great knowledge on Subaru Vehicles. I will recommend anyone to buy a car here!

Bought the Legacy Touring XT model. Previously owned Lexus and Infinitis, and this is a good or better than those cars. Smooth handling and responsive engine/ride. Dashboard is easier to use than expected. Nice connection to Airplay. Speakers are great. Safety systems are very good. Leather is luxurious. I would never have selected this car if I didn't already own a Forrester, which is also well built. I feel like I bought a luxury car for a 15K discount if not more

Was looking for Ascent but changed my mind and waiting for 2026 Outback. Will see then

I recently had the oil changed and NYS Inspection done. When I returned home I noticed that the glove compartment was open and I could not close it. I returned the following day, and Jake in the service department went out of his way to make sure I was satisfied with the adjustment to the glove compartment. Thank you Jake for helping me out and getting the problem fixed. VanBortel should commend you for your fantastic customer service. Renee Shapiro (2016 Outback)

Replaced my 10 yr old Legacy as 2025 is the last model year. I loved my 2015 Legacy. Very reliable and no issues at all at 122k. Hoping for the same. The 2025 has some nice improvements. So far, so good!