Used Subaru Legacy for sale near Mendon, NY

Excellent experience! From the sales person to finance manager to the delivery technician and even the service staff. I absolutely love my 2024 Crosstrek and will be a Van Bortel Subaru customer for life!

Ride Is very comfortable and good gas mileage And great for value I would by another one of those any time to ride around good.

service department was amazing. customer service was next level, waiting area was clean bright and welcoming. Sadly the services I needed done would have cost me WAY too much ($2500 for a set of headlights) and an ecu flash to reset a tune that untold wasn't there (didn't work. but was ultimately no charged fir a failed flash) by the former owner (A DIFFERENT DEALER) and a new ecu may not have even fixed the issue. so just bad luck on my part, but the service and knowledge from said departments was amazing. The inspection video was amazing, thorough, and deatiled. professional through and through. 11/10 would recommend west herr subaru. Nick the SA was great. Thanks again for the loaner. Not my style but handled beautifully.

I had a great experience. Alex was fantastic very kind and helpful. He got me an appointment very quickly and my car was completed earlier than expected! He was so thoughtful and wanted to make sure he answered any questions I had! A great experience from beginning to end! I would give a 10+

Honest and quick response team made my experience very easy and effortless. The truck was exactly what I was looking for and with quick action they made it easy to purchase. Thanks again Balkan Motors. Great car buying experience!

The 2021 Legacy is improved comfort riding, leg room, the dashboard is digitalized at greater extend. the Charcoal gray color is awesome, looks very elegant. I like the new wheel design and interior changes that add a luxury look that my 2019 did not have.

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

I drive eighty miles round trip to work. My Legacy is quiet, comfortable and the Eye Sight is great! I’m safe and secure knowing my Subaru has my back. I’d like better mpg but at 32 on average I guess I shouldn’t complain. Love my Subie!

I am a repeat customer - I would come back again & again - Very satisfied with the vehicles purchased.

Bought this car July 2016, absolutely no problems,Eyesite works flawlessly saved me from 2 accidents. Best car I ever owned. Looking at the 2024 Legacy.

I purchased my 2016 Honda Civic from Stone Road Auto and cannot stress enough how professional, helpful and informative the employees were when I was deciding which vehicle would best suit my needs. They truly helped in making my car shopping experience easy and stress-free!

My husband initially gave a lot of pushback when I told him this was "the car for me". His car broke down just before a planned long-distance trip, so he had to take his turn behind the wheel of my Subaru. Every wife loves to hear " You were right"! It handled ice, snow and everything else with ease plus great MPG!

Great customer service,positive attitude respectful in every way car service amazing and Expresso coffe out of this world Joe,Frank,and Jay awesome team for buying a car

I love the AWD system. The car handles very well in snow. It handles really good no matter the road conditions. I've owned this car for 7 years and it's never left me stranded. Gets decent gas mileage. And it has great visibility. The 2014 Legacy 3.6R is overall my favorite car I've ever owned. If I had one thing I'd like to see improved, it would be to make a turbo or preferably a twin turbo version with like 450HP.

Mr. Henshall agreed to meet us on a Sunday, his day off, and he couldn't have been more agreeable to work with. I drove away with one of his cars an hour later, completely satisfied and happy with my choice. I would 100% recommend Rochester Imports to anyone in need of a vehicle. Head here first.

Amazing car! Bought it with about 92k miles on it almost a year ago. Great reliability so far, no issues at all. Very well maintained, my only issue is that it doesn't have Bluetooth, which, I know, it's a minor thing, but my old car had it (2013 base Subaru Forester, -10/10 do not recommend). The Legacy still drives like brand new, and is very comfortable on the highway and backroads. Decent gas mileage for the age, averaging around 25 in the city and 32/35 on the highway. No issues with the CVT, either. Not even showing signs of wear, after more than 10 years and 100k miles! Built to last!

VERY HAPPY WITH 2024 CROSSTREK , SHOULD OF BROUGHT IT ALONG TIME AGO. ALL STAFF VERY FRIENDLY . NO HARESSMENT

Bobby was our salesman. He made us feel like family. He went above and beyond our expectations to help us get the car we wanted. Love the West Herr Team.

Bought brand new off the lot in January 2020 and I've put just under 20K miles into it so far. Here's what I've seen so far: Good: - AWD keeps you on the road in even the most slushy and icy conditions. Driven this car through a few snow storms and never had to worry about losing control. - The driving assist safety features work very well, definitely has saved me from a couple minor incidents. Also the adaptive cruise control has revolutionized long roadtrips and I'll absolutely never be able to go back - Interior looks fresh and clean, seats are very comfortable. I'm always surprised how much trunk space this car has, plus the folding back seat make transporting some bulkier items easy. Bad: - I absolutely despise the entertainment system. The huge touch screen is cool but it is sluggish and unreliable. Often the inputs will lag several seconds or not register at all, which sucks when you're trying to turn on the AC on a hot day or the heat in the winter. The worst part is that sometimes when you start the car up, the user interface software won't start correctly and will crash, disabling all of the vehicle's safety features. Usually this fixes itself with an automatic reboot but that often takes a couple minutes. Once or twice I've had to pull of the road, turn off the car and turn it on again to manually cycle power to the console interface. - There's absolutely no reason to buy the sport mode when the CVT is so sluggish. Paddle shifters seem like they're almost disconnected as the difference between the "gears" is so minimal. - No way to disable the auto start/stop system, have to hit the touchscreen button every time. Overall: - I'd still recommend this car since the good definitely outweighs the bad. It's a car that does a lot of things decently but nothing exceedingly well. If you want a sports sedan, get the WRX. If you want a car that can handle rough driving conditions, get the Outback. If you want something more akin to a luxury sedan, go up a trim level to the Limited XT CVT. If you want a car that does all these things but doesn't lean too hard into any of them, this is your pick.

This was my first time purchasing a car from Balkan I will be coming back

Purchased new in March 2018 Legacy Limited 2.5. Used as main commuting car until late 2023-now has 89000 miles. Commute 84 miles roundtrip at 80-85 mph, very steady and secure and 29-30mpg. Excellent in heavy rain (never driven in snow) we get in Houston. Will keep 4 more years but Subaru discontinued the Legacy so likely another brand if I want a sedan.

Great service at the West Herr Subaru of Rochester. The service writers and technicians are excellent.

I was planning to buy a luxury brand and test drove the BMW 3 series, the Audi A4, and the Lexus ES300. I then, due to reviews on Consumer Reports, tested the Subaru Legacy in it's top form, the Touring XT with a 260 HP engine, and I was blown away. Almost as quick as the BMW but rode smoother and quieter. Not as smooth and quiet as the Lexus, but more fun to drive. The Audi seemed cramped and the dealer was a disappointment. The Legacy interior was the most attractive in my opinion, has 4 wheel drive, a great sound system, and ended up being my favorite of the 4 cars, regardless of price. When you consider how competitive (or better) the Legacy is compared to the other 3 cars, and that I saved $13,000 on the price, it was a no brainer. It's really sad the Legacy is being discontinue, but all my comments also apply to the Outback Touring XT. The Legacy is a great car at a bargain price.

Great working with you with getting you approved and is very quick and reliable great experience

This car drives very well especially in wintery conditions. The car also has blue tooth which can connect a phone or mp3 player for playing music.

If you’re looking for wide selection of used clean vehicles that come with a 30 day warranty please stop out to Stoneroadauto and see Mike.

Nice car and great finish. We are pleased with everything, but would like the mileage we are experienced is less than advertised. The interior clock and outside temperature readings are in conveniently located. Other than that the car is A-1. Great value for the money.

Third new Forester from Vince Bovenzi❤️❤️❤️ Easy, honest and great experience! We did it all on the phone. No negative surprises. A pleasure doing business at Van Bortle Subaru.

Was looking for Ascent but changed my mind and waiting for 2026 Outback. Will see then

Bought the Legacy Touring XT model. Previously owned Lexus and Infinitis, and this is a good or better than those cars. Smooth handling and responsive engine/ride. Dashboard is easier to use than expected. Nice connection to Airplay. Speakers are great. Safety systems are very good. Leather is luxurious. I would never have selected this car if I didn't already own a Forrester, which is also well built. I feel like I bought a luxury car for a 15K discount if not more

I recently had the oil changed and NYS Inspection done. When I returned home I noticed that the glove compartment was open and I could not close it. I returned the following day, and Jake in the service department went out of his way to make sure I was satisfied with the adjustment to the glove compartment. Thank you Jake for helping me out and getting the problem fixed. VanBortel should commend you for your fantastic customer service. Renee Shapiro (2016 Outback)

I am 74 years old and this is the sixth Subaru legacy that I've leased since my husband's death. It provides me a secure ride in bad weather and is a pleasure to drive when the sun shines. I may purchase this one.

Replaced my 10 yr old Legacy as 2025 is the last model year. I loved my 2015 Legacy. Very reliable and no issues at all at 122k. Hoping for the same. The 2025 has some nice improvements. So far, so good!

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

I had buyers remorse after I bought this car new. It was a huge step down in noise and luxury, space and hauling power compared to my 2004 Honda Accord EX. This car has a problem with cargo space both in the trunk and in the cabin. The center slot won't even hold the larger iPhone. Yeah, there's the center armrest compartment but Everything gets lost in there. Not visible, you will forget it. The side panels don't hold much, not even my binoculars. The car is reliable and runs well. It's a little wimpy in the power department but it does get pretty good gas milage. Only a single exhaust and the gas smell is very noxious. Don't back it into the driveway and expect to warm it up on cool mornings. The fumes are likely to kill you. All in all though, I would recommend this car to a friend if they understand the limitations.