Used Subaru Legacy for sale near New Franklin, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Bought this car July 2016, absolutely no problems,Eyesite works flawlessly saved me from 2 accidents. Best car I ever owned. Looking at the 2024 Legacy.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

The 2021 Legacy is improved comfort riding, leg room, the dashboard is digitalized at greater extend. the Charcoal gray color is awesome, looks very elegant. I like the new wheel design and interior changes that add a luxury look that my 2019 did not have.

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

I was planning to buy a luxury brand and test drove the BMW 3 series, the Audi A4, and the Lexus ES300. I then, due to reviews on Consumer Reports, tested the Subaru Legacy in it's top form, the Touring XT with a 260 HP engine, and I was blown away. Almost as quick as the BMW but rode smoother and quieter. Not as smooth and quiet as the Lexus, but more fun to drive. The Audi seemed cramped and the dealer was a disappointment. The Legacy interior was the most attractive in my opinion, has 4 wheel drive, a great sound system, and ended up being my favorite of the 4 cars, regardless of price. When you consider how competitive (or better) the Legacy is compared to the other 3 cars, and that I saved $13,000 on the price, it was a no brainer. It's really sad the Legacy is being discontinue, but all my comments also apply to the Outback Touring XT. The Legacy is a great car at a bargain price.

Nice car and great finish. We are pleased with everything, but would like the mileage we are experienced is less than advertised. The interior clock and outside temperature readings are in conveniently located. Other than that the car is A-1. Great value for the money.

This is the second Subaru I have bought from this dealer. The wife bought her Outback in 2015, and she is still in love with it. Due to physical issues, I needed a car that was easier for me to get into, decided to give the Forester a look and it was a perfect fit. I am also well pleased with the service dept and sales staff. Highly recommend Serra Subaru.

Bought the Legacy Touring XT model. Previously owned Lexus and Infinitis, and this is a good or better than those cars. Smooth handling and responsive engine/ride. Dashboard is easier to use than expected. Nice connection to Airplay. Speakers are great. Safety systems are very good. Leather is luxurious. I would never have selected this car if I didn't already own a Forrester, which is also well built. I feel like I bought a luxury car for a 15K discount if not more

The salesperson was helpful and answered all my questions. We were able to complete a test drive and look at different option and modals of Subaru Outback's.

Ride Is very comfortable and good gas mileage And great for value I would by another one of those any time to ride around good.

Absolutely wonderful experience with Klaben! I’ve dealt with Klaben Motors a couple years now and it has always been great to work with Joe. Always gone above and beyond to help me. Highly recommend Klaben Motors to friends and family.

I drive eighty miles round trip to work. My Legacy is quiet, comfortable and the Eye Sight is great! I’m safe and secure knowing my Subaru has my back. I’d like better mpg but at 32 on average I guess I shouldn’t complain. Love my Subie!

I thought Mike Parker and Matt were very professional! I’ve always liked the service department! I wish the dealship would go over the vehicle with you especially when it’s brand new.

from the first day I had it I haven’t had any issues with it as it handles great and gas economy is awesome. I don’t have a negative to write. I drove Lincoln’s for the last 20 or more years and because they stopped making cars and only Crossovers or SVU’s, I searched high and low to find an equivalent car and googled all the options that were a must and the Subaru Legacy Elite came up and my husband and I went to look and drove out with our new car and couldn’t be happier. The ride is comfortable and the car is just great.

Thank you !!! Haylee for making buying a car so easy and fun!!! You’re a professional at best very kind and not pushy to make a sale like some dealers are. Great outgoing personality, understanding, very kind and very knowledgeable about the cars that are being sold. The one thing that was the best is that if Haylee did not know the answer to a question that I had . She would not only ask the manager she would find the someone who would have an answer. Great job and Thank you very much!!!!

I love the AWD system. The car handles very well in snow. It handles really good no matter the road conditions. I've owned this car for 7 years and it's never left me stranded. Gets decent gas mileage. And it has great visibility. The 2014 Legacy 3.6R is overall my favorite car I've ever owned. If I had one thing I'd like to see improved, it would be to make a turbo or preferably a twin turbo version with like 450HP.

Stopped a few times. Friendly, no pressure sales staff. Honest.

I had buyers remorse after I bought this car new. It was a huge step down in noise and luxury, space and hauling power compared to my 2004 Honda Accord EX. This car has a problem with cargo space both in the trunk and in the cabin. The center slot won't even hold the larger iPhone. Yeah, there's the center armrest compartment but Everything gets lost in there. Not visible, you will forget it. The side panels don't hold much, not even my binoculars. The car is reliable and runs well. It's a little wimpy in the power department but it does get pretty good gas milage. Only a single exhaust and the gas smell is very noxious. Don't back it into the driveway and expect to warm it up on cool mornings. The fumes are likely to kill you. All in all though, I would recommend this car to a friend if they understand the limitations.

Cameron was very pleasant to deal with. Nothing hidden, quick and easy process. Highly recommended team!

My husband initially gave a lot of pushback when I told him this was "the car for me". His car broke down just before a planned long-distance trip, so he had to take his turn behind the wheel of my Subaru. Every wife loves to hear " You were right"! It handled ice, snow and everything else with ease plus great MPG!

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Replaced my 10 yr old Legacy as 2025 is the last model year. I loved my 2015 Legacy. Very reliable and no issues at all at 122k. Hoping for the same. The 2025 has some nice improvements. So far, so good!

The atmosphere was welcoming. Individuals readily introduced themselves even before I made a decision to purchase a new car. Liked the personal touch and ease in finding my way around the Subaru sales space. Matt Harteis was thorough, offered detailed explanations, and professional style mixed with personal touch. Introduced me to serveral employees.

Upon the recommendation of a friend from work, my wife and I made the hour-plus drive from our home in Geauga county down to Diehl Subaru. We met with Erik Bettinger and went over a couple new vehicles, finally deciding that the 2023 Subaru Forester was the best choice for us. After going back home to sleep on it, something we always do prior to a large purchase, we decided that the dealership and the vehicle were both right for us. We called Erik and put a deposit on the Forester, then returned to Diehl the next week to finalize the purchase. All in all, the entire process was very easy, painless and simple. Everyone at the dealership was helpful; no issues at all. The best new car buying experience we have ever had. The Forester is beautiful, and operates as a new car should, no problems. My friend was right, the trip to Diehl was worth it.

Lots of safety features. Easy to drive. Very comfortable. I think it is well built . I feel good driving it . A car very much worth checking out

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

The Legacy is an excellent ride, with all wheel drive for that extra dependability in the winter time. Subaru is synonymous with reliability. I would recommend to anyone.

ERIK BETTINGER was very courteous and provided first rate customer service. He took his time in going over the operation of our new Forester and answered all our questions. Overall a great experience!

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

This car drives very well especially in wintery conditions. The car also has blue tooth which can connect a phone or mp3 player for playing music.

Dan Malloy Service Manager is extremely kind and knowledgeable. I?m lucky to have someone I can trust with my RAV 4. He has helped me keep 5 Toyotas on the road over the past 35 years and I?m glad he is now in Akron

My third Subaru and like the others is attractive and roomy enough to fit 5. I've hauled 8ft boards inside with the doors/trunk closed (only an Outback would hold more). The (now sadly discontinued) 6-cyl engine has about 51000 miles now and is smooth and sounds better than a four. Fuel economy is decent and, on regular gas, averages in the low 20s. It has all the 'nannies' which make driving safer for me. I just love looking at my car which is important to me. This one's a keeper!

I live in Cleveland, but when I am searching for a new car I talk to dealers from Buffalo to Chicago. I have been doing this for years and I can honestly say the dealers in smaller towns will give you the best deal, if you are willing to travel. Two weeks ago I contacted over 20 dealers and by far the best deal and the nicest people were Diehl in Massillon. Thorne Silvius was great as was Tim Smith the sales manager. No xxxxxxxx, no games. Their pricing was excellent and they were very easy to deal with. I drove down there, the car was ready, they got me through finance fast and away I went in a new Outback. I highly recommend you to them if you are thinking about leasing or buying a Subaru. Great dealer, no hassles at great prices ... cannot beat that from Buffalo to Chicago.