Used 2018 Subaru Outback for sale near Derwood, MD

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

Today I worked with Carlos at Jim McKay looking at a used 2021 Tesla Model S. Carlos was exceptionally professional, courteous, and welcoming for both me and my family. He listened to the type of vehicle I was interested in, and at my request provided phenomenal follow up with me after our gathering with pictures and even a video with upcoming matches. I would definitely recommend reaching out to Carlos -- he is an honest salesman.

The vehicle has many amenities !! Great looking and offers many things in upgrades. Beautiful looking and love the seat comfort. Nice package and great value.

They was kool reasonable easy to talk to I was comfortable doing business with them salesman was very nice

I think it’s a good reliable car to last me a while.He came with a lot more options than I probably would’ve ordered which was great thank you again

This review is specifically for Jessica Stagliano at Fitzgerald Toyota. She was GREAT. I ended up purchasing another vehicle, but she was the first (and one of the only) salespeople who could answer ever question about the car I test drove. She also provided MUCH more information than any of the male sales people I encountered. I am genuinely sorry I couldn't work with the car she had available.

I purchased this car at the AutoNation Subaru and Valerie helped me out. She was very attentive and patient in listening to what I was looking for and my budget. She provided several options and ultimately helped me find the perfect car for me which was a 2018 subaru outback. This car is perfect for Colorado, it handles fantastically in the snow, has plenty of room for camping gear and is stylish and reliable.

GREAT JOB Keep up the Work Salesperson was very Helpful and Quickly Response Take Care!

I recently purchased a 2023 Toyota Camry XLE from CARPALACE, and I couldn't be happier with the experience. The entire process was smooth and professional from start to finish. The team was knowledgeable, respectful, and genuinely helpful—no pressure, just great service. The car was in excellent condition, exactly as advertised, and the pricing was fair. I highly recommend CARPALACE to anyone looking for a reliable vehicle and a dealership that truly cares about customer satisfaction. I’ll definitely be coming back for my next car!

Our experience was fantastic! Zabed Chowdhury was our sales rep and he was a pleasure to work with. Never pushy, answered all our questions. This is our first Mercedes and we couldn’t be happier with all the attentions to detail and their amazing customer service. I highly recommend Zabed!!

I would expectantly recommend this team to any of my friends and family members. Their professionalism, assistance, and genuine care made all the difference. Thank you so much, Auto Choice.