Used 2021 Subaru Outback for sale near Lyons, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

Great. No pressure. Found a car for my budget. Picked out car for a lease on Thursday, papers ready to sign and car ready Saturday. Friendly. Very nice experience.

I like mostly everything about my2021 Outback Limited XT. I hate the navigation system or the infotainment system as it is called. I have had it to the dealership 4 times in 3 years because the system is not compatible with my iPhone. Taking it in next week for a new radio. The navigation system stops working just when you need it most. Sometimes it flashes "Stay Alert" when you are looking straight ahead but if you turn the car off and restart, it goes away. Too bad Subaru doesn't make their own radio systems.

Great bunch of people . Not high pressure sales . They go above on trying to help you and accommodate . I wish I would have went with them but purchased another vehicle thinking payments would be lower but they turned out the same .

22000 miles no problems ,,,rides really smooth,,much better than other brands i tested ,,,this is my 9th subaru and about to buy another one really soon ,,,and i forgot to mention go anywhere in the snow ,,,it's remarkable actually

Wide selection and no haggle are a plus over other dealerships. I like being able to see how many different makes and models. CarMax is the only place I will shop

mechanically sound but the electronics stink. Radio won't play. Screen insensitive at times. Not at all pleased with electronic connection with car. Wish I had my old 11 outback . Also brakes will engage without pressing to brake pedal. Get rid of the safe driving message.

Know how to work with customers always giving deals on service. In service department. A one.

Very smooth and comfortable ride. Gas mileage is above other comparable SUVs. Dash controls are a little confusing but should improve with time using. Would definitely recommend this vehicle to others.

I had an outstanding experience with Eryk Buczynski at Castle Volkswagen of Schaumburg. From the moment I walked in, Eryk was incredibly welcoming, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He took the time to listen to my needs, answered all my questions with patience, and provided clear, transparent information about pricing, options, and financing. What stood out most was Eryk’s dedication to ensuring I felt comfortable and confident with my decision. He guided me through the features of the car, demonstrated how everything worked, and followed up afterward to make sure I was enjoying my new vehicle. The entire process was smooth, efficient, and stress-free. If you’re shopping for a new or used vehicle in the Schaumburg area, I highly recommend asking for Eryk. His professionalism, integrity, and customer-first approach truly set him apart. Castle Volkswagen of Schaumburg is fortunate to have him on the team. Thank you, Eryk, for a fantastic car-buying experience!

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

The whole staff was great and super helpful. Super grateful I was able to get the car of my dreams, the 2024 BMW M3 Competition

We were there to trade in my car for a new/used one, the out of the door price ended $9k more than the listing price so I didn't get a car from them. Although the sell deal didn't go through, staff there were very friendly and kept us busy chatting and sharing information while we were there (3 hours). The trade in price was good so we ended up selling the car to Hyundai of Lincolnwood and not getting a car from them. The nice thing about them is that their demeanor remained the same when we changed our minds to only sell and not buy, Greg treated us as friendly as the moment we walked in. It only took 2 days for us to receive a call from Greg saying a check was ready for us to pick up, all went smoothly. I'd recommend this dealership to others as long as Greg is there because we've only dealt with Greg so we can't speak for other reps but we know Greg is good and we will go to him when we are ready for a car.

As usual, my Subaru maintenance was perfect! I waited for the maintenance to be done and got my car back in the time they told me! No problems, I always feel assured my car is in perfect shape when I drive home with genuine Subaru parts and well trained mechanics doing the job!!!!! Thank You Subaru for best car ever!!!!

Purchased a pre owned car today the sales manager Cameron was professional and straightforward happy I finally found an honest dealership!! Definitely would recommend great experience start to finish

Great service, able to find a peculiar lingering issue , prompt update with the service status Thank you

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

Mario and Rick were beyond helpful with my purchase. Mario was very knowledgeable and easy to work with throughout the entire process.