Used 2025 Subaru Outback for sale near West Dundee, IL

I made a 1 star Review BY ACCIDENT. I was under the assumption that was making the review for the Napleton's Arlington Heights. I have been trying to delete my previous reviews but couldn't. Please let me know if there is a way to delete it. Your dealership is one of the best in the area... for prices and staff. I worked with Tyson and he was really helpful with everything. I decided to wait a little and will be back at your dealership for new Jeep ;)

I have had big trucks and SUV I now have a 2025 Outback wilderness, I had to drive this outback a while to get use to it, it was hard for me to get comfortable in this outback because it sat so low, for 60 years I had a vehicle sat up high and little more room in the front seat area,I got use to it, especially at the gas station with mpg I am getting , I am getting really right around 24 to 25 Mpg I am happy.Now that I have driven this outback for about 2 months I am happy, and in the Outback Wilderness it has the best AWD on the market not 4 wheel drive, never never let anybody tell you it is the same as 4 wheel drive If they do leave the dealership on the spot. I am happy I would buy again as long the price is 40k Or less if the price crosses the 45 k I would have gotten a Toyota 4 runner, not the 2025 models but the 2024 or 2023, remember these models are around 17 mpg with 23 gallon tanks with about 275 to 300 miles per tank

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

I love this car. Could use a little more leg room… and some of the door trim could match better, but overall, the car is absolutely amazing!

As always, did not disappoint. VJ kept me informed and updated. He always goes the extra mile. He discussed what my car needed and what to expect in the future. Everyone who took care of me and serviced my car were respectful and knowledgeable. They have earned my trust and loyalty.

I have owned 4 outback's. I was tboned by a F150 ford truck going at least 55 mph and walked away. Safe comfortable cars. My new Outback Wilderness is the most comfortable of all I have owned. My Touring 2021 Outback was close to being as comfortable

We worked with Mario Escobar and Jordan to buy a new car and they were both excellent. Mario was extremely helpful with helping me find the right car and was very patient. Jordan was very commmunicative and helpful.

We have owned two Outbacks and have enjoyed them both. They are great to drive and very safe. My only complaint would be the touch screen, and only because I prefer buttons and knobs. But overall we love the car and would recommend it.

Rammey A. made the buying decision easy. He helped us through the process. Explained the difference between the Forester and the Outback. Excellent customer service. Highly recommend Rammey if you are looking to purchase a Subaru.

Phenomenal service and quality car buying experience from start to finish. I was sent to the dealership as a referral and GM Michael Chino reached out to connect with me right away. He was professional and sharp in his engagement. He made sure I was with the right team members and set a time for me to review vehicle options. Jay Hudson and Seth Greene partnered with me at the dealership to learn about Genesis and to find the right vehicle for my family's needs. Jay created an energetic and positive environment and Seth was exemplary in guiding me through the buying process. Each team member did their part and we were able to make a deal that was right for everyone. Quality job by all involved and the dealership itself was well kept and immaculate.

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Chris does an outstanding job every time I visit. He is very accommodating and always aware of my needs and my time. Only place I service all my vehicles (3) and drive 30 minutes even though there are 2 Chevy dealers much closer.

I was greeted by a technician who explained the service my car was set up for and I was quickly shown to the very comfortable waiting room. The staff is very professional and when the car was ready the check out process was very easy.

This dealership is currently getting renovated inside and it’s beautiful! This is also the first time buying a car that I didn’t feel like I was getting “screwed over” somehow. They were very much on our side and enjoyable to work with.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

David Fitzmaurice was our sales rep. He was informative, helpful and worked diligently to make us happy. A good place to shop and negotiate.

Excellent help and service. The process was smooth and easy as well. Excited to stay in business with them.

This dealer has a nice selection of used cars. They are part of a big dealer group and get trades from there other locations. They are reputable and the cars are nice. I would suggest checking them out. Great customer service, quick process, and nice cars.

This has been a great experience purchasing a vehicle with Salesman Pete who has been very supportive and professional would highly recommend him to anyone who is in the market for a Subaru from this establishment

I cannot say enough wonderful things about Napleton's Palatine Subaru! Our sales consultant, Elane Menezes, was phenomenal every step of the way. The car-buying experience and service have been fantastic, and they have earned a repeat customer for life.

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

Great. No pressure. Found a car for my budget. Picked out car for a lease on Thursday, papers ready to sign and car ready Saturday. Friendly. Very nice experience.

I recently purchased a 2021 Hyundai Santa Fe Limited and had a great experience at this dealership. Mario was knowledgeable, patient, and took the time to answer all my questions without any pressure. Austin was professional and fair, and together they made the entire process smooth and stress-free. I truly appreciate their excellent customer service and would definitely recommend them to anyone looking to buy a car.