New and used 2026 Subaru Outback Touring XT for sale near Friendly, MD

Very courteous staff, they explain everything that they do for the vehicle maintenance service and they do it well. The car is in good hands and you walk away feeling comfortable that you continue to bring your vehicle here.

Always professional. Found several issues which needed to be addressed. Have not had to bring car back for any failed repairs over 16 years.

Best experience I have ever had. Quick and easy. Friendly and clean environment.

Because of a home situation, I had to bring my dog with me that day and the dog was welcomed. Made a difference.

On 1/29/26, I left my home in Chestertown, Md to go to the Doctor T AAMC, and my low TIRE LITE came on. Well in the 50 miles to Annapolis, I stopped at 4 gas stations that had air pumps., well due to snow build up at the air pumps I couldn’t get close enough to utilize the pumps I drove to your service dept pulled into the service write up area and was greeted by a very nice young man, “TY” I Itold him of my problem and my time restraint to get to AAMC. He very quickly said pull thru the door and pull up to the air station on the left. Within 5 minutes to solved my problem and I was in the way. Thus young man is a credit to your organization and should be recognized for such. I bought my OUTBACK from ANDRE GAYLE, thank you. Robert Wallace Chestertown Maryland

Vitaliy Khlebnikov Herb Gordon Subaru Service Advisor is a pleasure to work with. I have always had my vehicle serviced at the dealership and they have always provided excellent customer service.

The employees at Herb Gordon Subaru are outstanding! I always work with Vitaliy and he goes above and beyond when it comes to servicing my car. I used to hate going to dealerships, especially for service, but this one is different. Thank you Vitaliy and the rest of the team for making something as routine as an oil change a great experience.

Excellent I was in and out in one half an hour. They are absolutely great. I absolutely love Herb Gordon. Mr. V was absolutely great.

I thought Aaron in the service department was terrific and the other staff were good, too.

I've had consistently excellent experiences over the past seven years bringing my car to Herb Gordon Subaru, especially due to my Service Advisor Vitaliy Khlebnikov. He's been thorough and clear explaining needed repairs, and has taken me into the service bay to meet and talk with the technicians. Best of all his calm, professional approach and reliable communication have made my service visits the least stressful of any I've experienced. The technicians have all been excellent, and the ability to get timely appointments is major plus. And I very much appreciate the free loaner!

Scott was wonderful with helping me order my new crosstrek and keeping me updated on the status of the order. The process was smooth. Kimberly was great with the follow up program to show some of the safety features.

Great service LOVE the treatment I received from start to finish. My dealer goes above and beyond. Finance explained everything to me. Overall service was excellent

This is my second Outback purchased at FitzMall, last one in 2011. Turned in the older one with 135K and bought a beautiful 2019 with only 16K. Appreciate the "no hassle, no haggle" pricing and the "no pressure," service of Darrin and Scott. Manny, who handled financing was also terrific. Look forward to visiting the excellent service department in the future, especially my favorite Ismael. All in all, a great experience.

Guys are professional, honest, and transparent. I saw a jeep I loved and they went out of their way to make make sure everything was perfect. Darin is a complete pro- seek him out for a new or used car. Lastly their 4000 mile warranty and ten day return policy is excellent- great place to buy used car!

Fitzgerald Subaru consistently gives excellent customer service and is responsive to customer needs. This is the best service I have ever received.