New and used 2026 Subaru Outback for sale near Ilchester, MD

Vitaly was awesome as always. Prompt, communicates through the whole process, and understanding of customers opinions. Will continue to bring my car back to be serviced here in the future.

They have never let me down. The customer experience is just stellar. It make me a loyal Subaru buyer. I also have a Prius but the service places are horrible. It is a shame since the Prius is a great car. I was consistently disappointed by the Owings Mills repair site. Well back to the stars - reliable and they support your maintenance of your car. I just love the video of the overview of work. You guys are wonderful

Very courteous staff, they explain everything that they do for the vehicle maintenance service and they do it well. The car is in good hands and you walk away feeling comfortable that you continue to bring your vehicle here.

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

Vitaliy Khlebnikov Herb Gordon Subaru Service Advisor is a pleasure to work with. I have always had my vehicle serviced at the dealership and they have always provided excellent customer service.

I?ll always bring my Subaru here. The staff is very friendly and professional. A local mechanic mix-diagnosed a problem with my car and I?ll always bring it back here now.

I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!

Went to the service center for breaking issue and had a pleasure working with Nikki French. She's awesome! She took a time to listen to my concern and explained the whole process and possible cost, made sure I was well informed every step. Although they couldn't find any error on my car, she took extra time to make sure my car is running safe. Everyone at Subaru service center is nice, but Nikki is truly exceptional! Thank you, Nikki for making this experience so positive and stress-free!

This dealership was amazing to work with on leasing my Crosstrek. Alexis was my sales person and she was incredible! She remembered little details from our first contact (a suitcase fitting in trunk) and never forgot my preferences and bottom line budget number. The entire staffed worked with me to get my deal down to what I could afford. Even though it was the end of the month and a holiday weekend, I never felt like a number to them. The finance professional, Greg, took the time to make sure I understood all details of the contract, did not try to upsale me on things I wouldn’t need and answered ALL my questions without talking down to me or making me feel stupid for not knowing on my own. As a single woman shopping for a car on my own, trust is important to me and respect. I never felt like I was being taken advantage of or was not getting the attention I deserved. The follow-up AFTER the deal was done was also incredible. I received welcome emails and calls, I was offered a free service call just to go over all the features of the vehicle, I was treated to a free car wash when my new tags came in and they were placed on the car for me as well! I was able to personally communicate with the general manager, Michael, when a piece of scam mail came to me looking like official Subaru program and was guided by him on how to handle. Everyone I encountered at this dealership was friendly, knowledgeable and treated me with dignity and respect. The refreshments were delicious, the bathrooms were clean and the entire atmosphere of the dealership was welcoming and friendly! This is the place to buy a Subaru if you are in Maryland!

Everybody at heritage Subaru was wonderful from the time I looked at the vehicle till the time I purchased a all around great experience big shoutout to Matt,Milton,Chris you guys are the man thanks so much again

Always professional. Found several issues which needed to be addressed. Have not had to bring car back for any failed repairs over 16 years.

The employees at Herb Gordon Subaru are outstanding! I always work with Vitaliy and he goes above and beyond when it comes to servicing my car. I used to hate going to dealerships, especially for service, but this one is different. Thank you Vitaliy and the rest of the team for making something as routine as an oil change a great experience.

The entire process was seamless. Aaron Ringgold our Sales Consultant was the best!! Milton Taylor the Finance Manager was efficient and appreciate him going til he extra mile. Everyone was professional, and experienced and personable. Not just your average car dealership. I. would encourage anyone looking for a new or used vehicle to check Heritage Subaru of Owings Mills out!!

This is my first experience with Fitzgerald Subaru of Gaithersburg. They have customers for life with me and my family!! Their customer service is beyond excellent. John Dutton was my sales agent and he made us feel welcome, very friendly, helpful and polite. I spoke with a couple of people on my visit there, everyone is amazing. The car I just bought was beyond my expectations, excellent condition, great financial program, honestly my experience with them is indescribable. Thank you everyone, you helped me and my family to get a new car!!! We love you guys!!!

Have used both service and sales (two new cars). Top tier all around. Honest, fast work at very good prices. No extra work added. Insights shared to prevent problems down the road. Willingness to go the extra mile. No haggle pricing but willing to match any real price. Great finance too. Simple process.

Big thank you to Johnny Figueroa for his help throughout my buying process. He was relatable, patient, and understanding, doing his best to help meet my needs from test drives up until the pricing conversation. While I didn't end up purchasing due to extenuating circumstances, I would go back to Fitzgerald again when I'm in the market for a car and gladly work with Johnny and the team.

I had a great experience buying my Subaru Crosstrek here. Johnny was fantastic. He helped me choose the best model and color. I am so happy with my new car!

I visited Fitzgerald Subaru in March of 2021 to test drive their offerings. I was treated very well by my sales reps Michael Dejesus and Shania Leguen. They both did an awesome job. AS a first time car buyer I had some anxiety based on how I have heard most dealerships operate, but this was painless. I chose a new Subaru Forester and am very happy with my purchase. The purchasing went very smooth due to the professionalism of Eric Abramson. Overall a fantastic experience, and I highly recommend this dealership for anyone looking to make explore a new or used vehicle.

Excellent I was in and out in one half an hour. They are absolutely great. I absolutely love Herb Gordon. Mr. V was absolutely great.

I've had consistently excellent experiences over the past seven years bringing my car to Herb Gordon Subaru, especially due to my Service Advisor Vitaliy Khlebnikov. He's been thorough and clear explaining needed repairs, and has taken me into the service bay to meet and talk with the technicians. Best of all his calm, professional approach and reliable communication have made my service visits the least stressful of any I've experienced. The technicians have all been excellent, and the ability to get timely appointments is major plus. And I very much appreciate the free loaner!