Used Subaru Outback for sale near Madison Center, CT

Excellent service handling by Service Advisor Mark Stak. The recommended job was to replace the Timing Belt, water pump and belts on my 2017 Honda Accord Touring V-6 Sedan. Mark arranged me a loaner car for the day and everything went without a hitch. Thank you!

We currently own the Outback 2024 XT, and it’s a great car to drive. However, its turbo CVT engine does produce a slight lag in acceleration and when slowing down. Just a matter of getting used to. Also had issue with the lift gate button, which broke after only two months in possession. My wife and I are in our 60s, and all our kids have their own families, so thank goodness we don’t have to drive those 8 seater SUVs anymore. This outback has been the best alternative for us.

Very friendly, honest dealers. Open about what we were paying for, and quite flexible in negotiations. Patiently and fully answered our questions. They went out of their way to make sure that we were completely satisfied with our purchase. Would highly recommend Premier Subaru to anyone shopping for a car.

Car has an excellent ride. It is quiet. The comfort, interior quality is very good including leather seats. Fit and finish is very good. I enjoy the quality.

Took my 2015 SL400 in to correct a faulty trouble signal. Vehicle was taken right in and was promptly hooked up with a loaner. The issue was resolved by the end of the day and I picked it up next day. It all went smoothly.

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

QUALITY SUBARU IS THE BEST!!! BEEN A LONG TIME MEMBER SINCE I BOUGHT MY 2016 FORESTER & THEY ALWAYS SERVICE MY SUBIE. FRIENDLY, KNOWLEDGEABLE STAFF & SUBURB MECHANICS....MY GO TO GUY IS KEN, HE HAS BECOME MY PERSONAL SERVICE CONSULTANT. DETAIL DEPARTMENT IS OUTSTANDING. IF YOU'RE LOOKING FOR A GREAT GARAGE, LOOK NO FURTHER....THIS IS THE DEALER TO COME TO!!!!

Excellent car, wish it came with more interior color choices. I waited to buy until the interest rates went down, very good deal. I highly recommend!

On Saturday, June 7, my daughter and I had an outstanding experience at XXX Chevrolet. While my initial intent was simply to support her in purchasing her first vehicle, I ended up trading in my own car and driving away in a brand-new 2026 Equinox — while she purchased a 2025 Colorado. Both vehicles impressed us during the test drive. The safety features, interior design, storage space, and overall aesthetics sealed the deal for both of us. While comfort and safety were top priorities, what truly set this experience apart was the exceptional service we received. Steven connected us with Brian, an outstanding sales specialist who was both highly knowledgeable and incredibly personable. He built immediate rapport, listened carefully to our needs, and guided us to the right vehicles without any pressure. The process was smooth and efficient — we were both driving off the lot the same day! The dealership itself was clean, welcoming, and even treated us to a delicious lunch during our visit — a thoughtful touch that made the day feel even more special. I’ve purchased several vehicles over the years, but nothing compares to the level of service we received from Steven and Brian. I highly recommend them to anyone looking for a car-buying experience that’s professional, honest, and genuinely enjoyable. Judi and Jackie T.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

I've bought 4 vehicles from this dealership as a return customer die the the (CPR) - Courtesy - Respect - Professionalism I live in Delaware and make the journey for these three requirements for me to purchase. Ask for Lou 😉

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

David and Shawn were very professional and prompt. I love my car and had no hassels or upselling. Great place, great people!

I fell in love with the Wilderness Trim from the very first time i saw it. I had a 2017 Outback Limited and loved it too. Had a co-worker who really needed a reliable, well taken care of SUV. I told her I will sell it to her. With the money i got Wilderness. Best decision ever. Has that little extra ground clearance and details that makes this car so unique. Yes the screen is large and has a lot on it, but after a while got used to it. If the Outback was my dream car, This Wilderness is beyond my dreams! The Turbo is great, gives that extra +80HP compared to my Outback and it's noticeable specially when using paddle shifters. Hope i can keep this one for many many years.

I arrived knowing the used car I wanted to buy. I had been following the posted ads for this car and was concerned about the pricing changes, first down and then up for a couple of times. There is no negotiating the price since I had no trade. The financing was done professionally. My salesperson was super nice and instrumental in the registration and changing insurance.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

I have a 2016 KIA Sorento with 77.000 miles. And for a about 2 weeks, it seems to have a issue with the AC and for some reason i had coolant on a regular basis. Turns out to be an head gasket crack. Apparently the 2016 KIA Sorento have an history of that problem. When to Napoli KIA in Milford CT. My service advisor was Jennifer. She explained that KIA had an extended warranty for this exact issue, but they had to make sure that was the correct problem in order for the warranty to work. She followed up the next day and told me that KIA will replace the entire engine at no cost to me because KIA honored the warranty. So, Napoli KIA ordered a new engine and the car was done. That’s $14.000 job that I paid nothing. Thank you very much to Jennifer and her associates. Jennifer went above and beyond, she kept me informed on everything, got me a ride to and from Napoli KIA . She was very pleasant to work with. She treated me with kindness and respect. I have to say, that all the service advisors are really nice and helpful and very knowledgeable and professional. Previously, a few years ago that was different. But this new team is incredible. Thank you very much to Jennifer for her outstanding service.

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

Recently bought a m240 from Dennis Smith at BMW of Waterbury.Great experience and can’t say enough but the quality of the vehicle. Thanks again.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Good communication appreciated first free service after purchase will be coming back because of that.

a very good car that we kept for 5 years and sold at 64K miles. Bought an other Subaru Outback, 2025 model, but with the turbo enginr as I found the 2.4l engine a little sluggish.

It was a pleasure buying a car from apple hond. All personnel were knowledable and efficient

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Bought a 2015 Dodge Challenger with 5800 miles - great price compared with what the same car is going for today with 40K / 50K more miles. Process was easy. All my friends love the cards and strangers give me compliments. My only complaint was these cars go through an inspection where all problems are fixed. I bought the car in February and by the Summer when I finally turned on the A/C, it did not work. When I went to the repaair shop I was told it would cost me 41000.00 dollars as the hose was broken dehind the instrument panel. In my opinion this should have been caught by CARMAX and fixed before I picked up the car. Otherwise very happy - no problems other than that to date. CARMAX - please fix my A/C??????

Being disabled I was in the market for an accessible vehicle. With its wide doors and higher than average door and ride height coupled with a robust seat I was impressed with the level of ease and comfort while driving. It wasnt until a mishap sent me into a curb and then to a body shop. I got a rental....a higher end domestic SUV....it was at that moment I truly appreciated and sorely missed the build, ride ,performance and overall quality of my outback. I only have one negative thing to say about the outback and its the CVT....its the worst! Its the only weak link in an otherwise perfect vehicle. Subaru please reconsider and offer the outback with a standard transmission as a special order option.... I for one would be willing to pay extra for it.

Holmgren has serviced my Forester for many years and has always been excellent but Kyle takes it to a new level! He took a lot of time discussing & checking out the issues at drop off and made sure there was a clear description for the mechanic to work from. Nice to feel my input was important. And the problem wheel was adjusted as well as the other 3 to avoid future issues. Thank-you!

I have an 3,000 miles on my new basic 2024 Outback. (My only add on was a rock chip protection.). I drove from North Utah across Wyoming to Colorado Spring & learned that my vehicle has plenty of power without a turbo. It ran true and handled efficiently at the speed limit of 80 miles per hour. I added a Cargo cover (as insisted by my lady to hide valuables from prying eyes in our parking garage). One comfort problem discovered the absence of a car charger for a passenger up front. A 2nd missed item on my basic 2024 Outback are the smaller visors (The Sun in my eyes was difficult to block.). I notice road noise which interferes with my hearing conversations from my console. I am not sure if Subaru insulates the “loaded” models better? My trip took me to Galveston where We parked in a hotel long term parking for a week long Cruise. Getting to know the car this way… the driving back thru I 45 & I 35 to Waco & Dallas had me wishing I had negotiated for a few more creature comforts than the basic model provides.

I purchased this as a commuter car, but ended up taking it on long trips with the family. Currently has 65k miles. Interior is comfortable, the leather seats are easy to maintain. The infotainment system is great and easy to navigate. The only issue I had with it was the power lift gate. It was under warranty, so no big deal - but it would’ve been expensive had it not been. This is a great car for a family with small kids. The only reason I’m got rid of it is because my kids are growing and we needed something bigger. Routinely hit 23 not on highway. It’s got some pep, but you’re not buying it for sports car experience. AWD does very well off road and in snow. The exterior plastics are somewhat cheap and occasionally need to be set back in place. Otherwise, no mechanical issues and drives like the day I brought it. I’d recommend highly.

i think car max got it right when they make you an offer they are serious.it is good for 7 days and the process is rather seamless

I just bought this one used, 42,000 miles. I highly recommend subaru brand if you need a dependable vehicle. I also own a 07 outback. And a 2014 impreza. Good vehicles.

This is my first time shopping a new car, Chris was very helpful to me , he, explained everything I need to know, I am busy exciting about the new car

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

There was an issue a couple of months after purchasing our new car so we brought it in to have it looked at. The process to find the problem was a bit long but I have to say that Vince the General Manager and Keith the Service Manager were so easy to work with and figured it out! Their professionalism is to be looked up to. I picked the car up today and drove away a very satisfied customer!

My first Subaru, My opinion is the 2.5 DOHC lacks the power to move this vehicle. The auto start/stop feature is slow to respond and take off thus almost causing me accidents. Today’s markets have smaller engines with a turbo that give better mileage and horsepower.

These guys have been in business forever, and they are one of the few garages in the area that is certified to do state emissions testing. It looks like a bunch of the other dealers in the area bring their cars there for service too. So why not just cut out the middleman? All their cars look great, and I would totally buy from them!

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

What a great dealership the people are fantastic super knowledgeable and helpful I’ve purchased 2 cars from them so far and go back for service all the time on my vehicles! Wow what a team definitely recommend this place to anyone who looking a car or looking to get their car service!!

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.