Used Subaru Outback for sale near Marcellus, NY

Starting with the original phone call Thomas Fox. Joe Mooney and Ed Kish were great, Had the vehicle we were interested in sanitized and ready for us to drive. Very professional and personable. The only issue we had is that the vehicle could have been detailed better.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

I had purchased a Toyota from this dealership years ago so I had no qualms about going back to them. Sales associate Kelin was very kind and very helpful. They listened to my vehicle needs and I ended up getting a three-year old Subaru in excellent condition. I highly recommend working with the Fox Toyota Subaru dealership.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Very good overall experience with Candy Cars and Oz was really great and a pleasure to work with, I highly recommend Oz and Candy Cars to everyone I received excellent service and everything

Last November I drove my 2018 Outback Premium (which I loved) to the local dealer to test drive a 2025 Limited XT and get the complimentary $50 Visa card they were promoting at the time, and ended up driving back in the new XT. Following are my impressions after 10 months of ownership. We're big fans of Subaru's safety tech. My wife's car is a 2023 Forester, and the Reverse Automatic Braking has saved her from at least one accident. Her previous car was a 2021 Hyundai Tucson, and its reverse sensors seemed like they never worked. If safety is a priority, you won't find many manufacturers that beat Subaru (same for their all wheel drive system). The newer generation EyeSight system is superior to the 2018's. I would commonly turn off the Pre-Collision Braking on the 2018 (which was easy with the physical switch unlike the virtual switch accessible only through the head unit on the 2025) since I found it to be oversensitive when I was following someone making a right turn. The 2018 would prematurely brake which I feared could lead to being rear ended. My 2025 does not have the same issue, and while it has given me a blinking/beeping warning in the dash display in similar situations, it has not started actually braking like the 2018. For me, I have found I only get warnings from the car when my driving actually warrants it. The extra power of the 2.4L turbo (XT) was a big selling point, although I feel it's not mated to the CVT as well as the non-turbo 2.5L. There is noticeable throttle lag with the XT which you have to get used to, but man, it really moves after that momentary lag. I never found my 2018 non-turbo to be underpowered, but I definitely love the extra punch of the turbo. One of my biggest hesitancies with the 2025 was all the touchscreen buttons/menus of the head unit, but the joy of driving the car has softened my annoyance. Since I don't feel the need to shut off any safety features, I never have to look for them in the head unit menus. When I start the car, I only turn off the auto start/stop with the dedicated button at the bottom of the screen and wait the usual 20-30 seconds for the head unit to fully boot up giving the turbo/engine time to get lubricated before I put her into drive. I'm a big fan of wireless Android Auto and have found it to be very stable (and much better than the wireless dongles I tried with the 2018). I use the automatic climate control 99% of the time, so I don't miss the physical buttons and knobs in the dash (all I need are temperature up/down which ARE physical buttons). It's a great cruising vehicle with a great ride, and I look forward to packing the family inside for extended road trips. I'm happy we have the last year of the "wagon" generation of Outbacks and plan to keep it for many enjoyable miles.

I had a great Car buying experience. There was no pressure to buy and Kevin was extremely helpful. He answered all of my questions and helped me pick out the right Car for me. I am very happy with my purchase. I would definitely buy from Kevin again.

This is a great car. Rides good and has all the bells and whistles. Clean interior. I especially love the heated seats and outside temperature along with gas mileage shown. Love this car.

Overall great experience. I talked and worked with Jason at the dealership. He was straight forward and helped work with me. No pressure, and they actually care about there customers which is rare to find these days. I would definitely buy again from here and probably will when it's time.

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

My 2020 Impreza was the first car I bought on my own. Mike Howell found a car for me, navigated me through the process and made the experience seamless and pleasant. They did everything, all the legwork. I was very pleased with the purchase and experience.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

Great Dealership. Zak knows his inventory and stands behind the vehicles he sells. My husband, myself and two adult sons all drive Giant Auto Vehicles. I would recommend Giant Auto to anyone looking for a reliable used vehicle. A+ experience!

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Owned this car since I ordered it new. Limited trim was worth it! At 167,000 miles I have only done routine maintenance. Synthetic Mobil 1 since I got it. Original front brakes, rears replaced only once. Solid, great mpg always. Rated at 22/29 and I routinely exceeed both by 2-3 mpg. Great in snow! CVT has NEVER given me any issues. I’ve towed boats and trailers within the 2700# specified limit without a concern. This car has been a tank and still looks like new. Paint is great, no rust or plastic degradation at all.

We could not be happier with the recent service we received at Alan Byer! One of our Volvos unexpectedly had an engine issue involving burnt valves and excessive carbon build-up. Roman got it in immediately and Dustin evaluated the situation and helped us obtain good-will assistance from Volvo, thereby saving us from an otherwise very costly repair! This is a perfect example of how Long term customer relationships built on loyalty and trust pays off, as we’ve always ONLY had Alan Byer service our Volvos so they have the full history of our cars. We are always happy with our service. And we have always greatly appreciated Dustin Beauchene the service manager who always goes above and beyond to help the customers. He always does a great job at keeping us updated on what is needed on our Volvos. He is not only very knowledgeable but also absolutely trustworthy to work with. Thanks to the amazing service team at Alan Byer, we have been blessed with the peace of mind whenever we leave our cars with them, knowing everything is done correctly. Reliability, accuracy, and most importantly, Dustin and his team, are the reasons why we will continue to be loyal customers of Volvo and Alan Byer.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

The dealership experience was comfortable and smooth. Valerie was very patient and helpful throughout the entire process. I really appreciated her clear communication and professional attitude. Great service overall!

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

Very impressed..Very good visit.. No pressure.. Salesman was very good at explaining things..Very fast

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

I had an excellent experience at the Subaru dealership, and I can't recommend them enough! From the moment I walked in, I was greeted warmly by Clint, who immediately made me feel welcome and at ease. He was very knowledgeable about the vehicles and patiently walked me through all the options, answering every question I had without any pressure. Zach was also a great help during the process. He handled the paperwork quickly and efficiently, making the entire purchase seamless and stress-free. Both Clint and Zach went above and beyond to ensure I was getting the best deal and was satisfied with my decision. Overall, the team at this Subaru dealership made the car-buying experience enjoyable. They were professional, friendly, and genuinely cared about helping me find the right car. If you're in the market for a Subaru, I highly recommend reaching out to Clint and Zach — they truly make the difference!

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Great dealership, with friendly knowledgeable staff. The overall experience here was phenominal. Bought a used Mercedes for my daughters sweet 16th birthday. Will definately conduct business with this dealer at some point in the future. Thanks for a great, honest experience!!!

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

Absolutely an amazing experience when buying a vehicle.. Very friendly and professional salesman and would recommend to anyone that is shopping for a new vehicle.

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

Great experience from start to finish they did exactly what they said they were gonna do I don’t think a lot of these people realize there buying used cars but as long as you are nice and treat them like humans they go above and beyond for you thank you Devon and everyone from service you were awesome!!

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

Joe Barry was our salesman. He did an excellent job guiding us through our purchase and answering all our questions. We highly recommend Joe Barry!

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

Bought a 2019 Hyundai Sonata from these people; it's pretty great so far. There are definitely some issues here and there, but what do you expect from a used car? Ilmar was the goat, great dude, always helping me out, no issues as of yet, won't say anything about the car, as its too early, but costumer service was fantastic, couldn't have asked for better.

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

Had roadside assistance bring car in for what I assumed was a warranty related issue since the car has only 12k miles but it ended up being a damaged radiator. Cam was incredibly helpful in setting me up with a rental for the night and the service tech who started the repair late Thursday came in on his day off to finish the repair. I wasn?t thrilled with such a bill on a relatively new car, but Cam?s exemplary service resulted in a great service experience.

The vehicle has many amenities !! Great looking and offers many things in upgrades. Beautiful looking and love the seat comfort. Nice package and great value.

Good Experience Great Job by Derek Muller- Parts Manager at Dodge, Jeep, and Ram Dealership. He personally contacted another repair shop and then ordered the parts needed to repair our vehicle. He took the added time to help us out.

We replaced our 2015 Outback with a 2025 Outback Limited. Decided to stay with Subaru as we had good reliability in the 125,000 miles on the 2015. Normal maintenance, only 3 minor warranty issues early. The new car is one model trim higher than the previous one. The only real complaint would be the "auto engine shutoff," but that is easily turned off. I prefer the built-in look of the center display versus the tacked-on tablet on top of the dash. We had hoped to wait and see the new 2026 model but from the photos at the NY auto show debut I was not a fan of some of the changes. I should note we also have a 2021 Ascent Limited which we enjoy traveling with.