Used Subaru Outback for sale near Mayfield Heights, OH

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

I've been shopping here since 2006. This is a great dealership. Pat makes the process simple and easy. She quoted several options for me, did comparisons for me and made me confident in my purchase. She explained everything, setup Bluetooth, Apple CarPlay, and Connected Services. Also the Toyota App. She took care of detailing the car and had it all ready to go! I definitely recommend to others! Ask for Pat. You can’t go wrong.

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

I had been looking for a vehicle new or used... Just randomly, Kevin at Ken Ganley texted me and asked was I still looking for a vehicle? I said yes... I told him what I didn't want and how much I wanted to pay per month and he found a Subaru AWD Sport with leather seats, seat warmers with all of the bells and whistles. Capital One financed it and we are happily driving today paying just over $550 + per month. Thank you Team Ken Ganley Subaru!

a very good car that we kept for 5 years and sold at 64K miles. Bought an other Subaru Outback, 2025 model, but with the turbo enginr as I found the 2.4l engine a little sluggish.

Was extremely happy with our salesperson, Tayler. She was very accommodating, going above and beyond to make sure we were happy. She was honest and straightforward. I would recommend her to anyone!

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

Tommy in serve was excellent. Very knowledgeable and attentive i felt confident and honen0sty with him. Would buy a car from this dealership.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

What a friendly & family-oriented environment so close to home. I only wish I would have discovered them years ago. Best car-buying experience I've had! Will & Gerald did everything they could to earn my business without pressure. I am also confident that Will is available to help with future questions about my purchase. I love my new Buick Envison! Thank you Will Spencer & Lambert Team!!

It’s a great car! The interior is very nice and easy to use, the car looks amazing, it heats up quick and handles great! Also lots of cargo space and plenty of space for your passengers…highly recommend the 2023 suburu outback

On this visit I felt there was something lacking in customer service. Even though I was waiting at the dealership, I had no personal contact with the service department other than when I checked in. Everything was electronic. I have always like the personal service I received at Ken Ganley Mentor, but it was missing at this visit. I was at the dealership from 9am to 330pm with no one giving me an update. I was very upset with the lack of person to person interaction. I hope they change this electronic notification idea because nothing makes a customer feel appreciated more than a little face to face communication.

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

Good folks to work with. I will recommend them to friends. Logunn little was a great help. Thanks logunn.

I fell in love with the Wilderness Trim from the very first time i saw it. I had a 2017 Outback Limited and loved it too. Had a co-worker who really needed a reliable, well taken care of SUV. I told her I will sell it to her. With the money i got Wilderness. Best decision ever. Has that little extra ground clearance and details that makes this car so unique. Yes the screen is large and has a lot on it, but after a while got used to it. If the Outback was my dream car, This Wilderness is beyond my dreams! The Turbo is great, gives that extra +80HP compared to my Outback and it's noticeable specially when using paddle shifters. Hope i can keep this one for many many years.

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

Great, friendly service. Highly recommend to anyone looking for a new vehicle. Beautiful location, nice vehicles and tons of options to choose from. Overall great experience.

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

I have dealt with Jay Honda for more than 25 years and have had excellent experience. Reason is Dennis Jenkins.He is very helpful and courteous.

I like mostly everything about my2021 Outback Limited XT. I hate the navigation system or the infotainment system as it is called. I have had it to the dealership 4 times in 3 years because the system is not compatible with my iPhone. Taking it in next week for a new radio. The navigation system stops working just when you need it most. Sometimes it flashes "Stay Alert" when you are looking straight ahead but if you turn the car off and restart, it goes away. Too bad Subaru doesn't make their own radio systems.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Meghan made the process very simple for when I arrived to the dealership. The Honda civic was already ready for me.

I had a great experience dealing with John Pohto. Would definitely work with him again.

Being disabled I was in the market for an accessible vehicle. With its wide doors and higher than average door and ride height coupled with a robust seat I was impressed with the level of ease and comfort while driving. It wasnt until a mishap sent me into a curb and then to a body shop. I got a rental....a higher end domestic SUV....it was at that moment I truly appreciated and sorely missed the build, ride ,performance and overall quality of my outback. I only have one negative thing to say about the outback and its the CVT....its the worst! Its the only weak link in an otherwise perfect vehicle. Subaru please reconsider and offer the outback with a standard transmission as a special order option.... I for one would be willing to pay extra for it.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

I purchased this as a commuter car, but ended up taking it on long trips with the family. Currently has 65k miles. Interior is comfortable, the leather seats are easy to maintain. The infotainment system is great and easy to navigate. The only issue I had with it was the power lift gate. It was under warranty, so no big deal - but it would’ve been expensive had it not been. This is a great car for a family with small kids. The only reason I’m got rid of it is because my kids are growing and we needed something bigger. Routinely hit 23 not on highway. It’s got some pep, but you’re not buying it for sports car experience. AWD does very well off road and in snow. The exterior plastics are somewhat cheap and occasionally need to be set back in place. Otherwise, no mechanical issues and drives like the day I brought it. I’d recommend highly.

Had them pick up my car for oil change and normal maintenance. Timely pick up. Showed video as they checked car, etc. Returned car, at a reasonable time.

22000 miles no problems ,,,rides really smooth,,much better than other brands i tested ,,,this is my 9th subaru and about to buy another one really soon ,,,and i forgot to mention go anywhere in the snow ,,,it's remarkable actually

The workers handled my situation professionally & in a timely manner.Situation was a pleasant experience.

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

The salesperson was helpful and answered all my questions. We were able to complete a test drive and look at different option and modals of Subaru Outback's.

mechanically sound but the electronics stink. Radio won't play. Screen insensitive at times. Not at all pleased with electronic connection with car. Wish I had my old 11 outback . Also brakes will engage without pressing to brake pedal. Get rid of the safe driving message.