Used Subaru Outback for sale near Smithfield, VA

The service rep, Endya, was very helpful. I brought my car in for an oil change and had other concerns. She listened to my concerns and made sure they were addressed. I thought I was going to have to wait another day for an ordered part to be installed, but it was taken care of by the end of the day.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Professional, friendly & best of customer service. Love the perks of free state inspections and oil changes for the life of my car.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

Responding back quickly with information that I requested. They still continue to keep in touch and provide updates on my request.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Overall bowdich is a great place for new vehicles. Customer service top notch and Al in service is second to no one. The facility is clean but runs out of coffee

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

This experience was excellent. I can't speak highly enough about Southern Norfolk, Justin Cannady and Katie Rose. They were topnotch in understanding and making sure that I got the best car for me. They made me feel like family which alleviated all of my anxiety and tension when buying a car. After all of my, "I want this and not that" they were still nice and professional, compassionate, open and honest. They went above and beyond. Thank you all for you patience and time dealing with me.

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

I purchased a new 2019 vehicle from Casey Honda, NEWPORT NEWS, VA in May, 2019. I had an issue arise and the Service Dept. (Mgr. Mike Zeno) handled it quickly and professionally. Mr. Malone, Dealership General Manager, was EXTREMELY fair in the way he resolved my issue. I have been buying vehicles since 1968 and I have NEVER been treated as well by a dealership as I was at Casey Honda. It's not how you're treated when things are going well. More important is how do they treat you 2-3 years after the sale when there is a problem. With Mike Zeno and Mr. Malone, you're in great hands.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

I wouldn’t shop at any other dealership. They made me feel comfortable right away. I never felt pressure. They put me with a great Lender for my loan. I’m taking my son here when it comes time for him to purchase. Thanks so much to Sullivan Auto Trading for helping me!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

We drove the car for 11 years & the only thing we did was change the oil/filter & replaced the tires. I believe there were three recalls. Two of which were air bags on the passenger side. Great vehicle with excellent mpg. One of the best cars that we've ever owned. We didn't purchase another one due to the tow capacity limit.

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

Great customer service and they get you out the door quick. Would definitely return again

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

Martin Gross was awesome very friendly and helped me get a car with no money down definitely will recommend to my people. Thanks martin your great

I’ve owned some great cars, and my 2014 Subaru Outback is arguably the best, most reliable and most practical car I’ve ever owned. Truly, I love my Subaru.

I went in just to look at a Dodge Ram truck that they had on their lot. I met Mike and he was very friendly and was helpful. I had a Chevy that I wanted to trade in and they were willing to work on a payoff with me. Once I had the truck I was concerned about the front brakes squeaking. I called and spoke to Jay and he told me to bring it in and they’ll address the issue. Alex, who did the work, on the brakes, was very knowledgeable, as a mechanic and he got the problem solved. I am very satisfied with the purchase and would recommend them to friends or family. Hats off to Jay, Mike & Alex👍

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

I can't thank you enough for the great service I received when purchasing a car for my daughter. Phil was amazing in helping her pick out the car she loves and that I could afford. She loves her new ride! Thank you, Neptune Auto Sales,

This is my 3rd Subaru Outback. I have found the Outbacck to be a very reliable, comfortable and excellent all-wheel-drive vehicle. I love that even with the updated Subaru makes every few years, when I purchase a new one I have very little I have to learn to drive the newer version. However, it is always good to have the dealer go over the various updates and idiosyncrasies of your new or used Subaru Outback. I have been driving an Outbac since 1990's, and always seem to go back to this same brand and model because it is so safe in North Carolina's winter months when we get icy roads and sometimes snow. I have even tried to spin out my Subaru Outback on ice covered snow, just toseewhatwould happen. The car skidded to the side of the road but didn't sin out. And yes, I did this in a very safe environment where I had lots of empty space and room. I'm not totally crazy. The Subaru outback is a perfect car for individuals that doa variety of sports, for families looking for a safe and roomy car for up to 3 children. It easily sits 5 comfortable lying, and has child locks on the doors. The All-wheel-drive is the best other road. I also love the daylights that stay on all the time, and don't effect the battery running down as Logan you drive it regularly. My 2017 pairs well with my Samsung phone, as it would with any Android or I-phone. Ithaca plenty of additional electric outlets for listening to your MVP player or for your children playing games on their cell phones or tablets. The cargo area, whichI love, it bigger than that on a Forester, although Iusually put the backseat down sour dog s can move around while we drive. They have been trained Nottoway come into the frontseat area, unless invited at the beginning of a ride. You can also use a dog seat belt or a baby or dog seat installs easily in the Outback. And your can easily reach into a baby seat of dog seat to check on your human or pet baby, if it is placed on the opposite side inches backseat from where you are seated.in newer models of the Outback they have added extra storage compartments for electronics or other small to medium size objects that you may need handy. I also like that their is no ashtray, though one can be requested being put in. Their are plenty of cup holder both in the frontseat area and back seat area. An Ihave haul lumber an long items on top ofthe vehicle on the storage rack, and bought home a considerable load of plants and soil with the back seat folded down. The protective Tay and backend storage net came standard with my 2017 Subaru Outback, unlike many more expensive stationwagons or SUVs. The rear net is great for holding a small amount of grocery bags in place or several trays of plants. My 1917 Subaru Outback has airbags front and on the sides. The dashboard elements are easy ro read, and setting up the cruise control and distance from cars is easy to do. I sometimes frustrates me, but the 2017 Outback is set to slow down automatically if you are behind an vehicle. This can be a pain when you are wanting to past another car, but I've learned through habit to exceleratemanually when passing, so it is not a big deal, and the slow down feature is great when traveling it tracific, such as in big cities like Charlotte or Raleigh. Lastly I love my leather seats. They looks good today in 2022 as they did when I first purchase this car is December 2017. With regular washings, and dusting and or leather treating the interior the leather will last beautifully until the car has well over 250,000 miles on it. And that is both on road and off road driving. I've taken my Outback on some pretty rough roads, like Old 105going from Lake James area Linville using very old forestry back roads. My car takes these dirt, bumpy roads like a dream, with room to spare underneath.

Went there to purchase a car for my son. Very helpful. No pressure. Found a Ford Edge at a great price. Would definitely purchase another vehicle from them.

I owned a 2008 outback 2.5i for 3 years before I bought this manual 2009 XT. I loved everything about that car, so I bought the performance version. This car shares its engine with the WRX, so it has a lot of aftermarket support for anything you could want to do with it. It drives extremely well and is especially helpful where I live in the Utah mountains because of it's added clearance. These cars are a little particular and need the owner to pay attention to it's maintenance. If maintained properly, they seem to last extremely well. I would definitely recommend to anyone interested in this type of vehicle

THIS CAR SAVED MY BRAIN! Was recently T-Boned and a car with lesser safety design would have left me brain injured. The 2010 CVT is the best model year made due to beefier components. Mine rarely used oil, though some will. Almost always broke EPA mileage estimates in highway. Surprisingly capable off road. Superb in snow/rain. Saved Brain and nothing else matters!!!

We replaced our 2015 Outback with a 2025 Outback Limited. Decided to stay with Subaru as we had good reliability in the 125,000 miles on the 2015. Normal maintenance, only 3 minor warranty issues early. The new car is one model trim higher than the previous one. The only real complaint would be the "auto engine shutoff," but that is easily turned off. I prefer the built-in look of the center display versus the tacked-on tablet on top of the dash. We had hoped to wait and see the new 2026 model but from the photos at the NY auto show debut I was not a fan of some of the changes. I should note we also have a 2021 Ascent Limited which we enjoy traveling with.

I just bought this one used, 42,000 miles. I highly recommend subaru brand if you need a dependable vehicle. I also own a 07 outback. And a 2014 impreza. Good vehicles.

I cannot say enough good things about this place. I brought my car in because it smelled like gas inside my car. Didn’t think much of it, just wanted to have it looked at. As soon as they popped the hood they found oil from my recent oil change at “Take 5 Oil” everywhere and that the technician at “Take 5 Oil” never put the cap back on. The company was refusing to pay for all that needed to be done and these guys really went to bat for me. I’m 5 months pregnant, new to town, with a husband out at sea. I had nobody to help me but these mechanics and customer service reps and managers treated me like family — and took care of all of it in one day so I could go to work. I know very little about cars and engines and I have been taken advantage of in the past by other mechanics, but these guys are the real, honest deal. If you want a good, quick service by RELIABLE people who actually care about you and not just how much money they can get you for, go to these guys.

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

Great experience, great inventory selections, purchasing was a breeze with them, will buy from them again

Absolutely my favorite car of all I’ve ever owned. Extremely Reliable. Great mpg for gas expense. Perfect mid-size suv. Highly recommend for anyone needing dependable transportation. No major issues since buying new.